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Anyone can make unauthorized repairs. The parts are available online. If this feature wasn't there, and an "unauthorized repair" could be used as an exploit.... The same people would still be shouting, "Sue them! It shouldn't be that way! Apple should know better! This is egregious!....
 
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Even if the repair facility is authorized....how does that guarantee their not skimping out and using 3rd party parts?
It doesn't but it'd be foolish to think they'd get away with it if they're indeed an AASP.
 
while they may be Authorized Apple Service Providers, NOT ALL are able to repair iPhones or iPads and/or they used cheap third party parts to compensate the lack of price per repair from Apple.

Regardless its about the security and purpose of the touch id to protect critical data
 
Apple is doing the right thing not allowing bogus finger print sensors to work on their devices. They should allow third parties who are authorized to do it also; it is unclear if authorized repair places are affected or not.

And it was a huge mistake to brick the phone on OS upgrades. The customers should be notified in advance when they first turn on a device with a bogus sensor that Touch ID and Apple Pay are disabled, and you cannot update the OS.

Honestly I would not use a third party place myself anymore. I had my screen replaced by a place in the mall for $100, and the screen was garbage.
For $9 more you could have had the real thing if it was an iPhone 6 display. I don't understand it either...
 
I'm still not convinced the fingerprint scan does not leave the device

Well ain't no one got the time to spend time and resources "convincing" skeptics - that's your choice, meh.
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There are nicer ways to tell a person they are wrong is all I am saying. Unsure I have seen you show that ability once. Regardless, I have said what I had to say. Carry on in whatever way you feel is necessary.

Thanks Dad :)
 
I just know that if it was me with this issue and my device was working fine before they bricked it I can guarantee you that would have been my last Apple device. Some people here take too much **** from these phone OEM's. I left Samsung because their software updating policy stinks. I'm not going to sit on forums and bitch and moan to faceless people. I will dump whoever screwed me like a bag of hot potatoes.
Remember that your wallet has the loudest voice.
 
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People seem to like the car analogies. I feel we all benefit from the openness of the aftermarket parts industry, I wouldn't like it if post-warranty I had to purchase an OEM alternator or the vehicle would reject the part. That said, I'm fine with having to pay $400 for a replacement key fob when it controls access to the vehicle itself; and in that case (so far) it doesn't even have access to personal data. If my key fob also provided access to my credit cards and medical information I'd be perfectly fine with the manufacturer refusing to allow third party products and configurations to connect to my vehicle control system. To me that would not be anti-competitive, it would be a security issue and - in my opinion - reasonable.
 
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Well ain't no one got the time to spend time and resources "convincing" skeptics - that's your choice, meh.

Actually, even in that PDF you linked to it says "never sent to Apple or backed up to iCloud." It cleverly does not say it never leaves the device. I wish you had the time and resources to convince me otherwise. I'm not sure why I should *just trust* Apple, even though I do like their products.
 
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And again, read the headline! It clearly says "...Some Stores Authorized For Repairs"
That means that "some" Apple "stores" have been "authorized" to perform "repairs" on third-party displays that would have otherwise been denied service. It's not talking about AASP.
 

You know, sometimes it's good to TRUST people. Not EVERYONE is "evil" or "bad". You're clearly online - you have literally ZERO idea about what is or isn't being sent to/from ANYONE, about you, you take it on trust that it isn't. Life's too short.
 
If Apple offered people the chance to repair the phone still after a third part repair instead of refusing to touch any phone thats been opened, maybe it would solve this.
 
You're confusing safety with SECURITY - they are different. Apple is put in charge of looking after YOUR DATA, not how safely you do something which involves their products. Yet again (and again... and again... for the next month I reckon) these APPALLING examples of misunderstanding will cause these hilariously mis-conceived, mismatched analogies to appear. Do Apple lock you out of your phone if you're walking in front of a train which is about to hit you? My reply highlights the folly of your analogy, surely.
Which one is safety and which is security? If Apple is concern about the security or safety of their customers. Why not implement the feature since TouchID was implemented back on iOS 7. The person that was reported on this site only happens after updating to iOS 9. His phone works perfectly fine for awhile and all of a sudden Error53 showed up after the update. Then Apple forcing him to buy a new phone that's bs imo!
 
If Apple offered people the chance to repair the phone still after a third part repair instead of refusing to touch any phone thats been opened, maybe it would solve this.

Do you know about support and electronics hardware repair, and what you're asking of them? Seems not. People are often VERY stupid when handed a screwdriver and a "kit" from t'internetz, thinking they're gonna "open an iPhone repair shop" on the back of their total experience being ONE LCD change, and then they file for a "LTD Company" name, and... oh dear... :(
 
You know, sometimes it's good to TRUST people. Not EVERYONE is "evil" or "bad". You're clearly online - you have literally ZERO idea about what is or isn't being sent to/from ANYONE, about you, you take it on trust that it isn't. Life's too short.
You are so wise. You're able to see so much from up there.
 
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You know, sometimes it's good to TRUST people. Not EVERYONE is "evil" or "bad". You're clearly online - you have literally ZERO idea about what is or isn't being sent to/from ANYONE, about you, you take it on trust that it isn't. Life's too short.
You're right. Let me tie my fingerprint to location data, financial info, personal conversations and all kinds of other info about my life so Apple can send it to the NSA. What could go wrong?
 
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You're right. Let me tie my fingerprint to location data, financial info, personal conversations and all kinds of other info about my life so Apple can send it to the NSA. What could go wrong?

If you want their number, I'll PM it to you so they can retrofit your house.
 

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Do you know about support and electronics hardware repair, and what you're asking of them? Seems not. People are often VERY stupid when handed a screwdriver and a "kit" from t'internetz, thinking they're gonna "open an iPhone repair shop" on the back of their total experience being ONE LCD change, and then they file for a "LTD Company" name, and... oh dear... :(

Main problem would be the screws people leave out :)
 
You are so wise. You're able to see so much from up there.

Well I can see the woods... and the trees... and they're not too close, so I have a clear perspective :)
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Main problem would be the screws people leave out :)

Apologies, you've totally lost me... why am I clicking your profile? :-S
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Main problem would be the screws people leave out :)

I think there's a lot of loose screws this week... :p

<ahem>
 
They can't because it would be illegal. It's illegal for car makers to force you to have the car repaired at a dealership.
Right. But if you go to Billy Bob's garage and they install, say, an air filter and it allows a rock into your engine and destroys it they will void your warranty on the engine. Your recourse would be with e manufacturer of the filter and/or Billy Bob.

Same thing applies here.
 
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A password/security question can leak, and FAR more easily than your fingerprint, which requires your PHYSICAL presence. You choose to use a device implementing TouchID? Deal with it.



You seem to know NOT A LOT about this, because if you did, you wouldn't be giving these erroneous replies. You are using a platform DESIGNED BY APPLE - you are using their software UNDER LICENCE - you don't get to tell Apple how to run THEIR SECURITY MODEL, you merely own the PHYSICAL HARDWARE, not the way security is implemented, using it. If don't like VERY tight security, maybe you enjoy risking YOUR information, so, call Apple and ask them to design a PERSONALISED iPhone with special security holes which allow knock-off secure chain part swaps, then get back to us and tell us how it went.


I agree with what you say, and it's more palatable for the ID component. But for the screen replacement to get this error, really? One could argue that Apple is using their position in an abusive manner. For a screen, I think the error is completely uncalled for. If there replacement price was semi responsible and not outrageously expensive, I would be ok with Apple wanting to authenticate the part It's so simple to change these components, they are really just taking advantage of non-tech people.

Funny how the Article says Apple may be trying to head this issue off by replacing parts for people who encounter the 53 error. I really don't believe the error for the screen was based on "their security model."

In my experience, Apple repairs are not even that good. They are too lazy to bend back a tiny bit of frame (i'm talking about tiny tiny tiny adjustments that take two seconds - from personal experience). They will try and sell you a new device. This is when these third party repairs save the day!

But I do agree with the ID component, that the risk may be higher for malware.
 
That's ********. I own my phone and if I have a third party repair it or use approved hardware from Apple then it's my right to.
That's the problem - they didn't use approved hardware. Why is that so hard to understand?
 
People just like to feel all "entitled" and to whine, even IF they don't (and they don't) understand the whole story, usually. Welcome to dorkrumors, where the "thick as syrup" general populus gather, hoping the light of intellect that they (think) is cast upon them by association of being a member of a forum containing SOME intelligent people, will auto-validate their comments and opinions.

Doh.

Sigh....people who have bricked phones because apple wants all repairs to be made by them are considered whining. It's not that folks don't understand the issue, it's that Apple fans will defend Apple at all costs regardless because, well it's Apple. I believe these rationally upset customers have every right to be upset in the way in which Apple has handled this. As a US customer I have every right to seek a 3rd party solution. Apple should supply a way to have the Touch ID reauthenticate for a very minimum charge And any Touch ID sensor removed from an apple device should be rendered useless unless it is reauthenticated with its original phone. Any one on iOS 8 should be warned that an upgrade will render the device useless until the Touch ID sensors are reauthenticated. There is a plethora of better ways this could have been handled. To say people are whining is simply stupid.
 
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