Leopard hangs on shutdown

[Telecoder]

Solution to certain types of hangs on shutdown (DoubleCommand)

If anyone can help me with these, here's the error log...

Sun Nov 11 13:11:01 2007
panic(cpu 0 caller 0x001A7BED): Kernel trap at 0x3d773214, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x61657bc4, CR3: 0x0101b000, CR4: 0x00000660
EAX: 0x007d0918, EBX: 0x61657674, ECX: 0x00507444, EDX: 0x032ea554
CR2: 0x61657bc4, EBP: 0x15227cb8, ESI: 0x02c37000, EDI: 0x3d7753e8
EFL: 0x00010206, EIP: 0x3d773214, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x15227ac8 : 0x12b0e1 (0x4555b4 0x15227afc 0x133238 0x0)
0x15227b18 : 0x1a7bed (0x45e568 0x3d773214 0xe 0x45dd24)
0x15227bf8 : 0x19e517 (0x15227c10 0x2be2c00 0x15227cb8 0x3d773214)
0x15227c08 : 0x3d773214 (0xe 0x520048 0x2c50010 0x10)
0x15227cb8 : 0x3d77176b (0x3d775428 0x2c37000 0x7e2fc8 0x3e75aa)
0x15227ce8 : 0x3d7717ee (0x2c37000 0x7ee720 0x2c37000 0x98ef1c)
0x15227d08 : 0x40aa2d (0x33d9e00 0x0 0x2c37000 0x3e81d9)
0x15227d38 : 0x40b622 (0x2c37000 0x2e65500 0x0 0x2c37000)
0x15227d78 : 0x40f74c (0x2c37000 0x29a8c40 0x0 0xffffffff)
0x15227dc8 : 0x40f8ff (0x2c4bd00 0x7 0x1 0x3e840c)
0x15227de8 : 0x619606 (0x2c4bd00 0x3 0x1 0x2bc2200)
0x15227e08 : 0xbf3b02 (0x2c4bd00 0x3 0x0 0x2bc2500)
0x15227e28 : 0xbf3c89 (0x2bc2200 0x633064 0x1 0x96a2e0)
0x15227e68 : 0xbefe04 (0x2bc2200 0x5350c0 0x15227eb8 0x1361b0)
0x15227ea8 : 0xbf18f1 (0x2ba5400 0xbf06e8 0x1 0x0)
0x15227ed8 : 0x412cae (0x2ba5400 0x0 0x2ba5400 0x2ba5400)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.baltaks.driver.DoubleCommand(1.6.5)@0x3d770000->0x3d775fff
dependency: com.apple.iokit.IOHIDFamily(1.5)@0x7b7000
com.apple.driver.AppleUSBHub(3.0.3)@0xbee000->0xbf8fff
dependency: com.apple.iokit.IOUSBFamily(3.0.3)@0x60c000
com.apple.iokit.IOUSBFamily(3.0.3)@0x60c000->0x633fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9A581

Kernel version:
Darwin Kernel Version 9.0.0: Tue Oct 9 21:35:55 PDT 2007; root:xnu-1228~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CAA)

----

I've been having the exact same problem for over a year now, but what finally put me over the edge to hunt it down was that my Mac often also crashed when plugging or unplugging a USB keyboard.

It turns out the key line in that crash log is
"com.baltaks.driver.DoubleCommand".
This is from the driver for DoubleCommand, which you probably installed at some point in the past, and perhaps later removed. I know I removed it, and it no longer shows up in my System Preferences panel, but the driver was still getting loaded apparently.

To remove it, from the shell look in:
~/Library/PreferencePanes
/Library/StartupItems

and delete anything that refers to DoubleCommand, then reboot.
Note that the first reboot will still hang, but it should be clean after that.

If you search for this problem, you'll find others have had this issue too:
http://blog.zaphods.net/2007/11/07/do-not-run-an-old-version-of-double-command-on-leopard/

Hope this helps!
Spread the word to others who are having this issue-- I think that a lot of people's "Mac instability" issues could be from leftover 3rd party drivers like this.

 

[Amdahl]

The driver might also be hiding in System/Library/Extensions

Don't touch ANY file in this folder unless you know it is the driver you are trying to remove. Mistakes here can leave you in need of a re-install.

 

[BFrench]

To those who are experiencing this issue, do you have either .Mac with iDisk synchronization active or Microsoft Office installed?

I too have this issue and do have Office 2008 installed. For me I can fairly well predict when it is going to happen. It only happens at work. Our wifi is, well, flakey at best. If I ever loose the connection to the wifi, then I have to reboot because for some reason I cannot reconnect without doing so, but invariably my Macbook Pro (15" Late 2008) hangs and I get the twirly circle thing and I have to force it off with the power button.

All Office apps I have open just fall apart when I loose the network connection. I don't remember having this problem in Tiger.

 

[WPB2]

Below is my shutdown log. Can someone help me with slow shutdown. My UMB use to shut down in 3 seconds, and now takes over 2 minutes.

3/12/09 1:21:10 PM com.apple.loginwindow[35] Shutdown NOW!
3/12/09 1:21:10 PM com.apple.loginwindow[35] System shutdown time has arrived
3/12/09 1:22:35 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
3/12/09 1:22:35 PM com.apple.launchd[1] (com.apple.blued) Unknown key for boolean: EnableTransactions
3/12/09 1:22:35 PM com.apple.launchd[1] (org.cups.cups-lpd) Unknown key: SHAuthorizationRight
3/12/09 1:22:35 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
3/12/09 1:22:35 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
3/12/09 1:22:40 PM com.apple.launchd[1] (com.apple.ftpd) Unknown key: SHAuthorizationRight
3/12/09 1:22:44 PM org.ntp.ntpd[28] Error : nodename nor servname provided, or not known
3/12/09 1:22:50 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[82]) Exited: Terminated
3/12/09 1:23:04 PM com.apple.launchd[87] (com.apple.AirPortBaseStationAgent) Unknown key for boolean: EnableTransactions

 

[mack2005]

Shut down problem solved for good?

I found this discussion @ http://discussions.apple.com/thread.jspa?messageID=5731168 which talked about resetting some power and memory management stuff.

It pointed to an article @ http://docs.info.apple.com/article.html?artnum=2238 which was for Mac Books and Mac Book Pros.

I found a solution to my G4 iBook not shutting down @ http://docs.info.apple.com/article.html?artnum=14449

Works great now - shuts down nice and fast again.

Hey. I know it's been 2 years, but I have the same issue and the same machine, and I was wondering has that resetting of the power management unit solved the problem for good, up until today or only for a while? Thanks a lot!!!