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You make it sound like its a court case - there is no burden of proof. Apple doesn't have to prove anything. You drop/damage the computer, you warranty is void

But OBVIOUSLY if they see a dent or surface damage when you take it in they will just place blame on it - look at these boars for proof.

I seriously didn't think that needed explaining. :rolleyes:
 
But OBVIOUSLY if they see a dent or surface damage when you take it in they will just place blame on it - look at these boars for proof.

boar.jpg

THEY'RE EVERYWHERE MAN! Just look at 'em for proof!
 
I could spend x hundreds of dollars on 3 years Applecare on the Monday only to accidentally drop and dent my precious MBP on the Tuesday, thus voiding my warranty? :eek:

Apple not so hot now???? Get a grip and deal with your stupidity of dropping your Mac. :rolleyes:
 
Out of interest why do people say hold off buying applecare until the year is nearly up? It costs the same does it not from day 1 to day 365....

so no cost saving
only get 90 days of telephone support
so 275-6 days of potentially lost telephone support

If they will cancel it as your request - no real loss their

so am I missing something

Not that I am buying it ever - only because I got the HE extended warranty
 
A looooonnnnng while back when I dropped my Titanium PB (shattered the screen, broke a hinge etc, worked fine still and booted via external screen) they replaced the optical drive under warranty (even though it was likely destroyed from the drop).

But that was the Apple of 8.5 years ago.

I DESTROYED a 5300cs by dropping it on a sidewalk. LCD leaked out, hinge popped up, even the power plug popped out. Apple had it fixed and back to me 4 days after their box showed up on my doorstep.

But I seriously doubt they'd do that now.

It's unfortunate Apple doesn't think they need to keep to the same standard for customer service as they did back in the day.

It sucks to see a company you know and love go from "no problem, we'll take care of it" to "heh, sucks for you! Buy a new one, that one's old."

It's going to backfire for them in the long run.
 
A looooonnnnng while back when I dropped my Titanium PB (shattered the screen, broke a hinge etc, worked fine still and booted via external screen) they replaced the optical drive under warranty (even though it was likely destroyed from the drop).

But that was the Apple of 8.5 years ago.

I DESTROYED a 5300cs by dropping it on a sidewalk. LCD leaked out, hinge popped up, even the power plug popped out. Apple had it fixed and back to me 4 days after their box showed up on my doorstep.

But I seriously doubt they'd do that now. It's unfortunate Apple doesn't think they need to keep to the same standard for customer service as they did back in the day.

Apple not so hot now???? Get a grip and deal with your stupidity of dropping your Mac. :rolleyes:

http://tinyurl.com/ydrgyjj

It sucks to see a company you know and love go from "no problem, we'll take care of it" to "heh, sucks for you! Buy a new one, that one's old." It's going to backfire for them in the long run.
 
Wait, hold the frickin phone a minute, shambo. Are you not the same person who completely thrashed another member for their troubles with apple arguing about replacing a brand new but faulty machine? Shoe, meet other foot.
 
Wait, hold the frickin phone a minute, shambo. Are you not the same person who completely thrashed another member for their troubles with apple arguing about replacing a brand new but faulty machine? Shoe, meet other foot.

exactly! :D
 
Wait, hold the frickin phone a minute, shambo. Are you not the same person who completely thrashed another member for their troubles with apple arguing about replacing a brand new but faulty machine? Shoe, meet other foot.

Care to explain why a general question on Applecare means shoes meets other foot? Or do I need to state again, this time in capitals, I HAVEN'T DROPPED ANYTHING? :rolleyes:
 
Care to explain why a general question on Applecare means shoes meets other foot? Or do I need to state again, this time in capitals, I HAVEN'T DROPPED ANYTHING? :rolleyes:

because your posts are you whining about the fact that hypothetically, if you drop your laptop (therefore bound to cause internal damage), Apple won't repair it - due to your mistake.
 
Care to explain why a general question on Applecare means shoes meets other foot? Or do I need to state again, this time in capitals, I HAVEN'T DROPPED ANYTHING? :rolleyes:

Sure, I'd be happy to explain. You seem bothered by the idea that you may theoretically have your applecare cancelled if you drop your machine, even if the fault has NOTHING to do with the theoretical drop. Earlier in the thread I stated that I found that slightly unfair myself - that applecare wouldn't cover something that had nothing to do with the drop. I also expressed a hint of mixed feelings over that.

What I am trying to point out here is that if you have a (theoretical) problem, it's okay for you to think it's unfair but when someone else has a (real) problem, one that isn't even their fault, you (and several others) jumped all over them. I found it a bit ood.

That's all. I don't care to drag it out any further than this, but since you asked.
 
Sure, I'd be happy to explain. You seem bothered by the idea that you may theoretically have your applecare cancelled if you drop your machine, even if the fault has NOTHING to do with the theoretical drop. Earlier in the thread I stated that I found that slightly unfair myself - that applecare wouldn't cover something that had nothing to do with the drop. I also expressed a hint of mixed feelings over that.

What I am trying to point out here is that if you have a (theoretical) problem, it's okay for you to think it's unfair but when someone else has a (real) problem, one that isn't even their fault, you (and several others) jumped all over them. I found it a bit ood.

That's all. I don't care to drag it out any further than this, but since you asked.

You might have a point IF I had Applecare (in the question I said "I could spend x hundreds of dollars"). Sorry but I upgrade yearly. I asked the question because I was surprised to read topics on here that Apple weren't covering them.

Mind you who can blame them, what with all those unfaulty machines being returned to them brand new for swapping. :rolleyes:
 
This thread makes me laugh, not just because of the boar joke :D

Why should any company cover you if you drop a product? If I knock my TV over and smash it to pieces, why should Sony repair it when it won't turn on?

Also, why is it that Shambo threads always end in arguments?

Oh, and just quickly, how did buying a 15" 'badboy' over a 13" 'less pro of a machine than a v-tech kiddy laptop' future-proof your investment? Will the 13" measurement become obsolete? Are we going to stop measuring things that are less than 15"?
 
This thread makes me laugh, not just because of the boar joke :D

Why should any company cover you if you drop a product? If I knock my TV over and smash it to pieces, why should Sony repair it when it won't turn on?

Also, why is it that Shambo threads always end in arguments?

Oh, and just quickly, how did buying a 15" 'badboy' over a 13" 'less pro of a machine than a v-tech kiddy laptop' future-proof your investment? Will the 13" measurement become obsolete? Are we going to stop measuring things that are less than 15"?

Where did I ever say anything should be replaced because you knock it over and "smash it to pieces"? If you struggle with the premise of the debate please post your snide comments elsewhere.
 
Where did I ever say anything should be replaced because you knock it over and "smash it to pieces"? If you struggle with the premise of the debate please post your snide comments elsewhere.

You said if you drop it and dent it. The fall would obviously cause internal damage, exceeding what you see on the outside.

I would take them elsewhere, I don't know what it is, but my snide comments seem to be drawn towards your threads.
 
You said if you drop it and dent it. The fall would obviously cause internal damage, exceeding what you see on the outside.

I would take them elsewhere, I don't know what it is, but my snide comments seem to be drawn towards your threads.

Dropping and denting is hardly in the same league as your overdramatised "smash to pieces".

As I said, no need for your snide comments here especially when people aren't being rude to you. :rolleyes:
 
kiddies please, lets settle down, this is a discussion board on the internet, no need to defend your OPINIONS which such fiercity.

On the other hand to that fellow who asked what type fo company would cover drops?

Hp, Dell? And if im not mistaken the latter might also cover theft? Google Complete Care, ktnx

Also, why i thinkt the idea of a dent voiding the warrantee/service plan si stupid:

1) it should be implemented for the sake for the consumer in order to a) justify the legitimate purchase of 300$ apple care and b) eradicate the need for further posts like this.

2) lets be realistic here, the majority of people who purchase laptops dont end up dropping/denting them. An even smaller majority care about a dent if the machine still works correctly (apple should reflect this also) and finally it is very rare to find some one who breaks their gadgets for fun, specially when doing so woudl procure themselves downtime (repair, shipping, exchange)

Now for the sake of keeping this unbiased, there are always reasonable limits, what do i mean: apple will not deny you service because of a simple dent such as i dont know you smacked your mbp into the corner of your desk and theres a minor concave spot in your case, also with the new moisture sensors, they will not deny you service if they see that only a raction of it has turned red. On the other hand, if youve accidentally pile drived your laptop into a bucket of water full of nails and have successfully made your laptop into swiss cheese, you as a rational person should not think for a minute apple will help you out.

Now in conclusion, as an economics student, I believe apple should cover minor accidental damages strictly for machines with apple care purchased, why? Whichever way you look at it, even if apple rarely loses 50% of the profits they made on the Apple care for swapping a bottom or top case which is dented (even though in reality they are credited since aluminum is recyclable) the consumer is happy, apple still made some profits, and the life cycle goes on, people will rejoice, apple will be king, and they will gain excellent publicity.

Apple is an epic company as a whole, they pulled out of bankrupcy and are now market leader in smart phones and mp3 players.

One thing i despise truly though is there allocation of funds towards marketing and product placement. They should pay more attention to product quality, production methods, and maybe r&d (even though i cant complaing about the latter). Look at the mid 2009 macbook pros Sata II, the nvidia 8600 melting, the macbook air hinge problem. We pay premium price for these machines, atleast have the deceny to conduct strrenious tests on them to determine any problems before mass producing it. I guess having to refresh laptops and iphones every year has priority nowadays...

Sorry for the long post, i hope people have absorbed something from it.
 
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