They will still have to return. Though managers, according to you, can overrule it. He would still be an apple employee and that's apple's policy. No if's, ands or buts about it. If the manager refuses it, all we have to do is call apple and complain, the manager's ass would be on the platter.
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Lines of Resellers Returning New iPads at Fifth Avenue Apple Store
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They will still have to return. Though managers, according to you, can overrule it. He would still be an apple employee and that's apple's policy. No if's, ands or buts about it. If the manager refuses it, all we have to do is call apple and complain, the manager's ass would be on the platter.
I'm surprised none of the usual overly dramatic news outlets are reporting this as "Huge lines forming outside apple stores: unhappy customers are returning their iPads!"...
Your comment implies it is not selling as well and Apple's reported numbers indicate that is not the case.
Actually the big thing is that the supply is vastly higher for the launch of the new iPad, thus keeping the price gouging from occurring. Apple essentially cut the grey market off at the knees by being in many countries at launch and having plenty of stock on hand.
When I woke up on launch day there were tons on Craigslist already. After some initial suckers bought those everybody else figured out that the stores still had stock. You simply cannot get a decent markup when Apple was ready with the supply.
The scalpers actually took a bath on this because they had to buy the iPads and pay those folks who bought them and then pay those same folks to return them. This will make them think twice with the next Apple product launch.
Wirelessly posted
That's what I expected to see. The day isn't over yet, chances are good we will see some bs story pop up claiming huge returns from unhappy customers - most of speak no English...
That's what I expected to see. The day isn't over yet, chances are good we will see some bs story pop up claiming huge returns from unhappy customers - most of speak no English...
Well, probably because it just be unbelievable...
(And maybe seeing most of them don't speak English, something would look fishy)
I bet they made so much money with the iPhone4/4S and the iPad 2 launch that it worth trying...
I'm sorry.. but what exactly is an apple-style buying/premium experience?
A free massage or champagne while buying an iPad? I don't even go to the Apple store anymore since it's chaotic in there, I'd rather just buy it online. So much for the buying experience..
That is the law in the UK. Unless the item is faulty or missold (i.e you were told it did something it doesn't) you have no right to a refund. It makes perfect sense.
Poorly constructed article
I have to point out - the article as written doesn't actually describe what's going on. Without following the links and reading the other articles it's unclear why they are returning iPads that they bought 14 days ago.
Oh, and the NYT link requires a login. Kwalatee riting...
I have to point out - the article as written doesn't actually describe what's going on. Without following the links and reading the other articles it's unclear why they are returning iPads that they bought 14 days ago.
Oh, and the NYT link requires a login. Kwalatee riting...
Makes sense, but I don't agree with it. Impulse purchases, gifts, clothes that dont fit, wrong items accidentally purchased, etc are all legit cases where a return & refund would be necessary.
I imagine in the UK mindless shopping isnt as rampant as it is in USA?
Why all the hate for the foreign entrepreneurs? They bought thinking that they could sell for a premium and now since they can't sell for a premium they are returning for the original cost. There is no dishonesty or bad dealing. Apple sells them to someone else. It's just transactions. What's wrong with that?
Also, in the US it's completely legal for a retail store to sell something and not provide a full (or any) refund if its returned -- i.e., restocking fee. Look at eBay -- sellers are free to sell "as is". The thing to remember, though (and I suspect this is the same in the UK), is that if a store says you can return a purchase for cash within 14 days (or whatever) then the store probably is required to allow the return.
Also, in the US it's completely legal for a retail store to sell something and not provide a full (or any) refund if its returned -- i.e., restocking fee. Look at eBay -- sellers are free to sell "as is". The thing to remember, though (and I suspect this is the same in the UK), is that if a store says you can return a purchase for cash within 14 days (or whatever) then the store probably is required to allow the return.
Buying up the stock of an item from a store solely to try to scalp it to others for a ridiculous price is called "gouging" and "sleazy" not "being an entrepreneur." There's definitely something wrong with purposely trying to make sure legitimate customers have no access to an item they actually want, when these pigs had no interest in actually using the iPad in the first place.
WTF?
This is the most basic contract law. Calling it English common law is unfair since it probably goes back to the stone age.
You go to the Apple store.
You agree to pay $599 for an iPad.
The guy in the store gives you the iPad.
You leave.
If there's nothing wrong with the iPad, and we can assume that there's nothing wrong with your $599 since dollars are fungible, then both sides have fulfilled their obligations under the contract. You can't suddenly decide you don't want the iPad anymore and force Apple to dissolve the contract anymore than Apple can retroactively raise the price.
That Apple chooses to accept returns does not even begin to imply that they're obligated to do so.
Yup
While I could not, and would not live without my iPad, and likely my iPhone when I get one, I can't stand our Apple store. The so called "Geniuses" are dumber than CompUSA employees and the whole "experience" is only good if you're a sandal wearing hippy. I know, I represent a solid minority in that most people love the experience but it is my view, and my money, so I guess it's valid. I like the free massage idea though.
I'm sorry.. but what exactly is an apple-style buying/premium experience?
While I could not, and would not live without my iPad, and likely my iPhone when I get one, I can't stand our Apple store. The so called "Geniuses" are dumber than CompUSA employees and the whole "experience" is only good if you're a sandal wearing hippy.
I know, I represent a solid minority in that most people love the experience but it is my view, and my money, so I guess it's valid. I like the free massage idea though.While I could not, and would not live without my iPad, and likely my iPhone when I get one, I can't stand our Apple store. The so called "Geniuses" are dumber than CompUSA employees and the whole "experience" is only good if you're a sandal wearing hippy.
Completely agree. I love how I know more about OS X than they'll ever know, but I can't have a job because I'm not 18.
Easy there chap, no need to get your bollox tied up in a knot.
Laws arent the same in every country. There are typically 30 day refund/return/exchange policies all across USA and Canada. I being from the latter.
Scalpers have been an issue with previous supply constrained launches. It's not that they put a huge dent in overall availability, but they did clog the front of launch day lines while people buying for themselves were just there to have a good time and pick up an iPad. That leads to sellouts, dissappointing people who weren't there to cash in. It's a bit of Schadenfreude, nothing overlay hatefull. (except for this guy below)
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Pigs? Seriously? Freaking pigs? Get a grip.
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isnt there a EU law that says u can return anything within 14 days for no reason? or is the UK excluded from this when it comes to EU stuff as usual
Well, it kind of does. If you sell something under the stipulation that the sale is being made with returns offered, that's an implicit part of the contract (and in some areas, an explicit one). It's a periodic service that's presented as part of the sale, same as a warranty or after-sales support.
Any Apple store can, of course, choose not to accept any merchandise. But there'd better be a good reason for it, because it's legally actionable. Apple would need to prove, in every case, that circumstances of the return were sufficiently unfair to warrant breach of contract, or face claims.
Certainly if you don't stop resellers from buying bulk devices -- and if they're returning goods that are unaltered and in saleable condition, like these likely are -- you shouldn't stop them from returning them. There's no profit in it and it's bad press. The resellers have already been burned once, anyway -- they'll likely learn their lesson
Naive, youthful narcissism at its finest. Yeah, I knew more than everyone else on the planet at your age as well. Most everyone does. Then the planet taught me some life lessons, as it does to all naive young narcissists.
You're not old enough to sign legal documents and have them bind, like the employee NDA.
I can tell you as a very technical person that worked at Apple Retail part-time for several years, you're likely to spend 95% of your time giving basic OS X/iLife demonstrations to people. You're very unlikely to be asked a technical question on a shift. It can make for a very, very boring job if you're expecting to be able to share a lot of OS X knowledge.
isnt there a EU law that says u can return anything within 14 days for no reason? or is the UK excluded from this when it comes to EU stuff as usual
The UK is excluded from EU laws because it's not part of the EU.
Fiji is excluded for the same reason.
isnt there a EU law that says u can return anything within 14 days for no reason? or is the UK excluded from this when it comes to EU stuff as usual
In the UK if you buy something remotely (e.g. over the internet), you have a statutory right to return it within 14 days. If you buy something from a store, then it comes down to store policy, although I don't know any that don't offer returns. Some goods are sometimes excluded, such as earrings (hygiene reasons).
OT: Despite some people having a bit of an odd view on Europe in the UK, it's usually one of the first to implement EU legislation. E.g. smoking ban in public places, which other countries such as Germany (my home country) still haven't been able to implement effectively even years later.
I hope you're joking. Just for the record, of course the UK is part of the EU (though not a member of the eurozone).