Logitech discontinues Harmony remotes

[srbNYC]

Bought my backup. Next decision: Clone-program it now, or keep it sealed 'til I need it?

 

[radamo]

Just found this remote... Not sure how "advanced" it is.

Sevenhugs

smartremote.sevenhugs.com

It is pretty pricey.

 

[adrianlondon]

Bought my backup. Next decision: Clone-program it now, or keep it sealed 'til I need it?

I'd clone it now. Unless you think it's an antique of the future and you want to sell it shrink wrapped, there's no advantage to not opening it.

You want it ready to go if your other remote fails, especially as there's a chance Logitech will drop support such that their server no longer exists, or it does but only to modify existing remotes.

 

[nickdalzell1]

Given their software still depends on the long-defunct Silverlight Player, I'd get it set up now before it just ends up a paperweight.

 

[pcorrado]

Just found this remote... Not sure how "advanced" it is.

Sevenhugs

smartremote.sevenhugs.com

It is pretty pricey.

I’ve tried this remote twice now. It’s no harmony. The screen and how they use it is superb but it doesn’t have any true activity type replacement and the lack of an IR hub like the harmony made it difficult for me control my set up.

I also found that support for newer devices wasn’t there.

 

[JasonHB]

Given their software still depends on the long-defunct Silverlight Player, I'd get it set up now before it just ends up a paperweight.

No it doesn’t anymore

Jason

 

[Allyance]

I'd clone it now. Unless you think it's an antique of the future and you want to sell it shrink wrapped, there's no advantage to not opening it.

You want it ready to go if your other remote fails, especially as there's a chance Logitech will drop support such that their server no longer exists, or it does but only to modify existing remotes.

Harmony software was on my Widows laptop, had all my devices ready to go, simple sync and I was done. If you don't have the software from the original setup of your existing remote, then will have to down load it and copy settings from original.

 

[Allyance]

Just found this remote... Not sure how "advanced" it is.

Sevenhugs

smartremote.sevenhugs.com

It is pretty pricey.

$350, no way, I paid $60 for a refurbished 665, works fine. I will take my 700 apart and clean contacts, if that doesn't work, not a problem. (There are U-Tube videos showing how to take it apart)

 

[nickdalzell1]

No it doesn’t anymore

Jason

Since when? Last year when I reprogrammed my 650, it had to install the Silverlight Player. On Windows 10.

 

[Sikh]

$350, no way, I paid $60 for a refurbished 665, works fine. I will take my 700 apart and clean contacts, if that doesn't work, not a problem. (There are U-Tube videos showing how to take it apart)

My harmony elite and the one before it were $250 and were worth the price. I've had each harmony for about 6 years before i retired them cause I got a new one.

If I cant find a elite / 950(?) tonight, I am going to give this SevenHugs a try.

I wish I didnt miss the notice that Logitech was getting rid of harmony but apparently it wasnt that big of news cause I didnt see it on my twitter feed or my email which is strange.

Long live harmony, one of the best products I own. Have old harmony's since 2009(?) I believe. Cant remember how long its been but its been THAT long

 

[nickdalzell1]

I think the real reason is because they bought into the hype about 'Ir TVs/entertainment devices are dying and being replaced with wifi or bluetooth' while I have never seen a brand new TV that doesn't have Ir at the very least. People said Ir was dying when the Galaxy S4 was new, criticising it having an Ir blaster in 2013.

There are still folks who believe tablets can replace laptops, too. That will never happen, either.

 

[JasonHB]

I think the real reason is because they bought into the hype about 'Ir TVs/entertainment devices are dying and being replaced with wifi or bluetooth' while I have never seen a brand new TV that doesn't have Ir at the very least. People said Ir was dying when the Galaxy S4 was new, criticising it having an Ir blaster in 2013.

There are still folks who believe tablets can replace laptops, too. That will never happen, either.

You honestly think that a multi-billion dollar company buys into hype?

What is your evidence for this?

These decisions are not based on hype, or listening to a few keyboard warriors who are spouting total rubbish.

This decision was economic, pure and simple. They were not selling enough of these to justify the ongoing production, development, marketing and costs associated with a product of this type.

It is that simple, a business decision. Nothing more than that

Jason

 

[JasonHB]

Since when? Last year when I reprogrammed my 650, it had to install the Silverlight Player. On Windows 10.

I don’t know the date of the article but second paragraph where it says “important note”

Troubleshoot MyHarmony.com Plug-in or White Screen

If the MyHarmony desktop software doesn't load, repeatedly asks you to install the Silverlight and/or Harmony Browser Plug-in, or displays a blank, white screen, this troubleshooter may help.

support.myharmony.com

 

[ColoArtist]

I really like my Harmony One. I've customized some of the buttons and it works very well for all my devices. Mine has gotten considerable use and is showing its age. I would have a hard time without it so I bought a near-new one off of eBay.

On MacOS the Harmony One uses the MyHarmony app, which is unfortunately 32-bit only. To get it to work on my MBP running Big Sur I used a Sierra virtual machine I had set up in Parallels.

The new remote was recognized, no problem. However it wouldn't recognize my login in order to copy the old remote's settings into the new one. So I just synced the new one using the old one's configuration. Works fine.

Just an FYI...some of the original rechargeable batteries in the old Harmony remotes have been known to swell. My old remote's battery had done that and I had to take the remote apart to get the battery out. Something to check on especially if you buy a used one.

UPDATE: The buttons on the remote can be tested to make sure they are functioning. When you press the button you should get a little icon at the top of the display that a signal is being sent.

UPDATE 2: Happened to find what looks to be a good site for Logitech remotes. They sell refurbished remotes, do repairs and sell parts. Their refurbished Harmony One includes an improved screen and removal of the rubber coating on the back. Harmony Remote Repair

 

[radamo]

I really like my Harmony One. I've customized some of the buttons and it works very well for all my devices. Mine has gotten considerable use and is showing its age. I would have a hard time without it so I bought a near-new one off of eBay.

On MacOS the Harmony One uses the MyHarmony app, which is unfortunately 32-bit only. To get it to work on my MBP running Big Sur I used a Sierra virtual machine I had set up in Parallels.

The new remote was recognized, no problem. However it wouldn't recognize my login in order to copy the old remote's settings into the new one. So I just synced the new one using the old one's configuration. Works fine.

Just an FYI...some of the original rechargeable batteries in the old Harmony remotes have been known to swell. My old remote's battery had done that and I had to take the remote apart to get the battery out. Something to check on especially if you buy a used one.

Loved (and used to death) my Harmony One. Now have a 950 with a hub and it is a close second. But I really liked the dedicated number buttons.

 

[radamo]

If anyone is looking to add a back up unit... see "Woot.com" today. Their daily deals include an assortment of Harmony remotes.

 

[lostom]

That's a pretty expensive fix. The hardware is $115 and the app is $31

I've been into a local distributer and it's pretty impressive kit, it is kind of expensive, though I think it offers more than the Harmony setup and looks super impressive, I think I'm going to run with this at some point.

 

[jeanfrancoish]

If the above are smart, they will change that policy. I used to use URC and liked the remote a lot, but the need to rely on installers every time I needed a change was absolutely infuriating, and extremely expensive. Most of the installers also didn't understand my system and approach as well as I did, so my Harmony remotes have worked better for me than URC remotes programmed by installers.

If any of the above want Harmony's market, they have to give consumers the tools to program their remotes.

Same thing for me, I bought a Control4 in the past and it is very expensive and never like you want... always something wrong, in fact I think I paid for the guy learns the control4 software. if you change a device, ex a new TV, you must to pay again for reprogramming the remote. After that bad experience I bought a Harmony One, I use it for about 15 years, it is a charm... Yes the old software is a little bit tricky to use but it mke a good job... I just downloded the last logitech software for M1 CPU Apple and it is a pain with lot of limitation...
I think if my One was broken I will try something like that :https://www.amazon.ca/Télécommande-...64e9c&pd_rd_wg=SbAvE&pd_rd_i=B086VD96LH&psc=1

 

[jeanfrancoish]

Bought my backup. Next decision: Clone-program it now, or keep it sealed 'til I need it?View attachment 1759522

Do it now.... In few months, years you don't know if your software will be up un running yet... I talk about (recent) experience.... the logitech software doesn't worg with the new Apple silicon and i will was in trouble if a don't have my old iMac yet

 

[jeanfrancoish]

Just found this remote... Not sure how "advanced" it is.

Sevenhugs

smartremote.sevenhugs.com

It is pretty pricey.

that seems similar to MyHarmony software.. to be continued

 

[nickdalzell1]

The only concern I'd see for those who continue using the remotes is that those hubs (Harmony Ultimate One) depend on an internet connection to some server which won't likely stay up for much longer. Those who use 650s or standalones which have their programming saved on-device will be unaffected so long as they're not changing the programming anytime in the future.

 

[adrianlondon]

The only concern I'd see for those who continue using the remotes is that those hubs (Harmony Ultimate One) depend on an internet connection to some server which won't likely stay up for much longer.

Logitech announced that they "will continue to support existing products as long as customers are using them". What that means exactly, no one knows, but "won't likely stay up for much longer" doesn't seem the case.

 

[radamo]

Logitech announced that they "will continue to support existing products as long as customers are using them". What that means exactly, no one knows, but "won't likely stay up for much longer" doesn't seem the case.

I have not seen any updates to their software in a while... BUT I do continually see two issues on the den entertainment system which uses the HUB and a Harmony 950.
1. While watching a show on Netflix all of a sudden, with no button presses, the show exits and the tv is back on a title screen.
2. Occasionally all controls are lost on the remote and I see a RED light on my hub rather than the normal green light.
Have tried resets and nothing seems to fix.

 

[jeanfrancoish]

J’utilise un iMac sous OS-X 10.11.6 (El Capitan qui est la version d’OS de sept 2015) et Logitech Harmony Remote Software (7.8.1) avec une Hamony One (sans hub) depuis environ 15 ans. On ne s’en préoccupe pas depuis la dernière fois que j’ai déménagé il y a 8 ans.

Sans connexion internet c’est un échec pour faire pour fonctionner cette application mais elle fonctionne bien tant que Logitech garde ses DB accessible.

Depuis peu j’ai décidé de changer mon ordinateur pour une Mac Mini dernière génération avec le CPU Silicon et l’OS Big Sur. Plus rien de compatible avec ce que l’on connait d’Apple et Intel. j’ai d’ailleurs renommé Big Sur par Big Pain :-S
J’ai voulu installer le logiciel Logitech qui évidemment ne marche pas sur une machine autre qu’Intel 64bits. Je suis aller chercher la version chez Logitech… Ouch ! quelle régression, j’ai essayé de faire ma configuration pour ma télécommande… re Ouch… heureusement que j’ai encore mon ancien Mac pour pouvoir restaurer ma config initiale… Je suis maintenant en quête d’une nouvelle solution au cas ou ma Harmony One tomberait en panne.

bref Logitech Harmony Remote Software (7.8.1) est loin d’être la panacée il reste quand même fonctionnel bien mieux que la nouvelle application

I have been using an iMac running OS-X 10.11.6 (El Capitan which is the OS version of Sep 2015) and Logitech Harmony Remote Software (7.8.1) with a Hamony One (no hub) for about 15 years. We don't care since the last time I moved 8 years ago. Without internet connection it is a failure to make this application work but it works fine as long as Logitech keeps its DBs accessible.
Recently I decided to change my computer for a latest generation Mac Mini with Silicon CPU and Big Sur OS. Nothing more compatible with what we know about Apple and Intel. I also renamed Big Sur by Big Pain: -S
I wanted to install the Logitech software which obviously does not work on a machine other than Intel 32bits or compatible. I went to get the version from Logitech… Ouch! Such regression, I tried to make my configuration for my remote control… re Ouch… luckily I still have my old Mac to be able to restore my initial config… I am now looking for a new solution in case my Harmony One would break down. in short Logitech Harmony Remote Software (7.8.1) is far from being a panacea, it is still functional much better than the new application

---

 

[jeanfrancoish]

Logitech announced that they "will continue to support existing products as long as customers are using them". What that means exactly, no one knows, but "won't likely stay up for much longer" doesn't seem the case.

Hummm how they knows we uses the remote... I use the application to configure my remote once at 6 or 7 years... in the meantime the remote dont use internet to control my devices... i hope.
Perhaps the remote with hub use Internet ?