Carrier Looking to Switch from AT&T to T-mobile

MJedi

macrumors 6502a
Original poster
Dec 16, 2010
782
196
Hello,

I'm looking at switching from AT&T to T-mobile because the cost for 5 lines on unlimited is ridiculous. So I simulated purchasing 5 lines on T-mobile's website, and for T-mobile ONE the price they quote is $180/month (including $25 monthly Autopay discount.) They say all taxes are included in that price. Is that really true?

I'm currently trying their service on a prepaid account on my XS Max. Coverage is good so far, although speeds are slower in some areas.

Any opinions are greatly appreciated. Thanks.
 

shamash

macrumors 6502a
Jul 19, 2008
588
18
Taichung, Taiwan
You may have luck getting your bill lowered with ATT when you call to cancel. Make sure to tell them why you're cancelling and tell them how much T-Mobile will cost you.
 

lordofthereef

macrumors G5
Nov 29, 2011
12,904
3,476
Boston, MA
I would just confirm it's $180 and not $200. I believe it's $40 per line once you hit 4 lines.

Otherwise, no taxes or additional fees.
 

Joe h

macrumors regular
Sep 22, 2017
151
172
You may have luck getting your bill lowered with ATT when you call to cancel. Make sure to tell them why you're cancelling and tell them how much T-Mobile will cost you.
Calling AT&T nowadays is about as productive as nailing your body parts to a ceiling fan. At best they’ll stick you with a two year contract and tie you down with bogo offers. Worst, you’ll think the issue is resolved, but days later you’ll come to find out there is no record of any conversation you had with their cs agent.

Losing trade in phones, and the +/-$100 variable billing is what AT&T will forever be known for. I added a second line to their 22 gig “unlimited and more premium” plan, and my bill went from $120 for one line, to $370 for 2 lines. The second month they again charged me $327. After a painful chat with their cs agent, it became clear sacrificing a bit of coverage on t mobile was well worth only paying $120 flat fee for two lines.
 

12vElectronics

macrumors 68040
Jul 19, 2013
3,927
1,222
California
DO NOT do it! 3 years ago I switched from AT&T to T Mobile. It was the going from great service to terrible service. It was so bad that I ate the monetary loss, the hit on my credit again and hassle of switching and went to Verizon.
 
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Davidhedge

macrumors regular
Aug 2, 2017
194
148
DO NOT do it! 3 years ago I switched from AT&T to T Mobile. It was the going from great service to terrible service. It was so bad that I ate the monetary loss, the hit on my credit again and hassle of switching and went to Verizon.
Depends where you live. Plus 3 years ago is a long time. The coverage and data speeds are great now. Don’t give advice from 3 years ago to someone today.
 

nburwell

macrumors 601
May 6, 2008
4,807
1,729
DE
I made the switch from AT&T to T-Mobile 2+ years ago and have yet to regret the switch. Plus, you get Netflix paid for by T-Mobile if you have 2+ lines. As others have mentioned, taxes and fees are included in your bill. I wouldn't waste your time with AT&T.
 

Beenblacklisted

macrumors 6502
Dec 28, 2011
430
215
Miami,Fl
Hello,

I'm looking at switching from AT&T to T-mobile because the cost for 5 lines on unlimited is ridiculous. So I simulated purchasing 5 lines on T-mobile's website, and for T-mobile ONE the price they quote is $180/month (including $25 monthly Autopay discount.) They say all taxes are included in that price. Is that really true?

I'm currently trying their service on a prepaid account on my XS Max. Coverage is good so far, although speeds are slower in some areas.

Any opinions are greatly appreciated. Thanks.
Tmobile has the worst reception imaginable. Remember the old adage you get , what you pay for.
 
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MuGeN PoWeR

macrumors 68030
Jun 29, 2011
2,659
652
switched to T-Mobile over the holidays and couldnt be happier. they had a deal of port 2 lines get 3rd free so did that. paying $140 for 3 lines Tmobile One plus and free netflix.
 
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Wide opeN

macrumors 68000
Aug 27, 2010
1,726
958
Georgia
Switched from T-Mobile to AT&T 4+ years ago and haven't looked back.

Coverage is comparable if not better. AT&T is a rudderless ship right now with all their TV endeavors. Total joke!
 
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Zaft

macrumors 601
Jun 16, 2009
4,053
3,252
Brooklyn, NY
True, but he is still fairly correct. I tested T-Mobile in North Texas, and in Las Vegas, it was OK, but not as good as AT&T that I currently have. I was NOT impressed. So I stayed with AT&T for now. I did their Prepaid on a spare phone I had to see how good their service was. I'd recommend you try that before switching.
Att is trash in NYC, even Sprint has better speeds.
 

ImAnAgent

Suspended
Oct 11, 2018
273
211
My mind
Tmobile has the worst reception imaginable. Remember the old adage you get , what you pay for.
T-Mobile USED to be the best carrier in my area here in Denver. Today and since I moved to them in 2011 or so, they are the only carrier to be able to get me service at my house. AT&T and Verizon can't without using WiFi calling, so that's useless if there is a power failure.

Lately though, T-Mobile has become so badly congested in the late afternoons and it doesn't get any better until usually after midnight. Speeds at 5PM are barely 1.5Mbps and on AT&T, I'm getting 80Mbps in the same area.

Because of this, I'm using AT&T at work and keeping a T-Mobile line for use at home.

I'm also trying out Xfinity mobile but because it's a Verizon MVNO, I don't get service at my house.

T-Mobile has clearly gone downhill. I'll keep my line open only because I'm hoping things will improve after the merger.
 
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solodogg

macrumors 6502a
Oct 28, 2011
502
210
Orlando
https://www.rootmetrics.com/en-US/rootscore/map

Check your area and any areas you regularly travel to, then make a decision. T-Mobile has better coverage for me and my wife in Orlando than my Verizon phone I also carry, but once we are out of Florida there are areas where Verizon shines. AT&T couldn't even get signal at my house, and Sprint couldn't get signal inside my office at work...so YMMV.
 

slippery-pete

macrumors 68000
Jun 23, 2007
1,662
576
T-Mobile USED to be the best carrier in my area here in Denver. Today and since I moved to them in 2011 or so, they are the only carrier to be able to get me service at my house. AT&T and Verizon can't without using WiFi calling, so that's useless if there is a power failure.

Lately though, T-Mobile has become so badly congested in the late afternoons and it doesn't get any better until usually after midnight. Speeds at 5PM are barely 1.5Mbps and on AT&T, I'm getting 80Mbps in the same area.

Because of this, I'm using AT&T at work and keeping a T-Mobile line for use at home.

I'm also trying out Xfinity mobile but because it's a Verizon MVNO, I don't get service at my house.

T-Mobile has clearly gone downhill. I'll keep my line open only because I'm hoping things will improve after the merger.
Travel with a coworker all the time who has T-Mobile. Brutal, almost unusable slow speeds most of the time. Never have that issue with AT&T..
 

Mac'nCheese

Suspended
Feb 9, 2010
3,752
5,099
I switched from ATT to sprint to save money and regret it. The service sucks. Maybe TM will be better for you, just something to think about. Its not always worth the money you save.
 

Alch3mist

macrumors regular
Nov 23, 2016
101
49
Right behind you.
I’ve had both in the past 2 years and on several occasion in the past 10 years. T-Mobile pricing is good but service was not great in the rural area. ATT pricing and attempts to squeeze every penny out of you is brutal but service is on a little better. I would go T-Mobile all day if I was in an area that had good service. On ATT I have sticker shock every 2-3 months for one reason or another. T-Mobile pretty constant.
 
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Mac'nCheese

Suspended
Feb 9, 2010
3,752
5,099
LOL. And that is just some user testing it at that time. I will trust actual results from Whisleout vs that. Research them.
[doublepost=1548612412][/doublepost]

Agreed. Sprint is junk everywhere in the US I have traveled when I had them.

https://www.tomsguide.com/us/best-phone-carriers,review-3066-6.html
I’m hoping they merge with t mobile and that helps with coverage. The other day at work my phone switched from lte to 1x network so I had no data.
 

maj71303

macrumors regular
May 13, 2014
129
120
Maryland
Hello,

I'm looking at switching from AT&T to T-mobile because the cost for 5 lines on unlimited is ridiculous. So I simulated purchasing 5 lines on T-mobile's website, and for T-mobile ONE the price they quote is $180/month (including $25 monthly Autopay discount.) They say all taxes are included in that price. Is that really true?

I'm currently trying their service on a prepaid account on my XS Max. Coverage is good so far, although speeds are slower in some areas.

Any opinions are greatly appreciated. Thanks.
Always go with YMMV in situations of coverage and speed. Ive been on all of the big 4 at one time or another, At&t was good to me and you get what you pay for even though expensive to a degree. They had good coverage and speed even though they had to start expanding coverage and bands they use because it was starting to get congested. Sprint has great deals but the worst speeds and last in coverage of the big 4 IMO. Having 4 - 5 bars and still not having data is an issue that happens a great deal more than everyone else for some strange reason. I have a free for a year BYOD line with them but after that expires will most likely drop them.

T-mobile had the better deals as a new customer, but decided to leave them just this past Thursday. I had my other line with them, but left because on a trip earlier last week once again I saw the limits of their coverage. They are great in major cities and to a degree on highways, but once you go off the beaten path a bit you see the negatives of their urban only coverage approach. They don't have the tower densification of At&t or Verizon and they either roam or you have almost no coverage at all out into Rural America and the beaten paths. This was a trip from TN to OK and it was not pretty at all for either my Sprint or T-mobile line.

Now lastly lets talk about Verizon. They are indeed expensive on cost above everyone else but I have to admit they get away with it because they have coverage just about everywhere IMO. This is where I ported that T-mobile line out too. I'm please that I have coverage just about anywhere I've traveled with good speeds. They currently sit last when talking about spectrum holdings behind everyone else. Their network management though is second to non and they do well with the spectrum they have. Speeds are better and less network congestion no thanks to the fleeing of customers to T-mobile(price) and the firstnet deal At&t scored. They are also in the process of closing down their CDMA side and repurposing that spectrum back into LTE and 5G which is welcomed.

My words of wisdom is to check where you travel and where you go to pick the best for your use. I travel a lot and go off the beaten path so it's a must that I have Verizon or At&t because the other two aren't close in that regard. If you just city hop and don't go near the sticks then t-mobile or sprint will save you money in that regard.
 

imlynxy

macrumors 65816
Mar 8, 2012
1,241
429
Always go with YMMV in situations of coverage and speed. Ive been on all of the big 4 at one time or another, At&t was good to me and you get what you pay for even though expensive to a degree. They had good coverage and speed even though they had to start expanding coverage and bands they use because it was starting to get congested. Sprint has great deals but the worst speeds and last in coverage of the big 4 IMO. Having 4 - 5 bars and still not having data is an issue that happens a great deal more than everyone else for some strange reason. I have a free for a year BYOD line with them but after that expires will most likely drop them.

T-mobile had the better deals as a new customer, but decided to leave them just this past Thursday. I had my other line with them, but left because on a trip earlier last week once again I saw the limits of their coverage. They are great in major cities and to a degree on highways, but once you go off the beaten path a bit you see the negatives of their urban only coverage approach. They don't have the tower densification of At&t or Verizon and they either roam or you have almost no coverage at all out into Rural America and the beaten paths. This was a trip from TN to OK and it was not pretty at all for either my Sprint or T-mobile line.

Now lastly lets talk about Verizon. They are indeed expensive on cost above everyone else but I have to admit they get away with it because they have coverage just about everywhere IMO. This is where I ported that T-mobile line out too. I'm please that I have coverage just about anywhere I've traveled with good speeds. They currently sit last when talking about spectrum holdings behind everyone else. Their network management though is second to non and they do well with the spectrum they have. Speeds are better and less network congestion no thanks to the fleeing of customers to T-mobile(price) and the firstnet deal At&t scored. They are also in the process of closing down their CDMA side and repurposing that spectrum back into LTE and 5G which is welcomed.

My words of wisdom is to check where you travel and where you go to pick the best for your use. I travel a lot and go off the beaten path so it's a must that I have Verizon or At&t because the other two aren't close in that regard. If you just city hop and don't go near the sticks then t-mobile or sprint will save you money in that regard.
I mostly agree with you. The only thing I wanted to add about T-mobile that if you are in major city it is not necessarily you can enjoy their service.

I’ve just tried T-mobile and canceled them. Some areas are very fast, but some are so congested, that I couldn’t load a web page.
The price was really good, but I better pay 30 dollars more for 4 lines and have reliable service.
I visited NYC with Att and T-mobile and after couple days I found that T-mobile is the way over advertised and the same level is over congested. Boston and the area have the same problem during rash hours. I have no service in some buildings including major hospitals. Att and VZW have more DASs and small cells in the city.

I also want to add that VZW and Att have more backup generators than T-mobile.

I use Att now, not Verizon, because:
- in Gloucester, MA VZW almost not exists.
- I’m on Att Unlimited Plus plan, that less expensive, have unlimited Canada/Mexico( not 5gb or first 0.5Gb/day).

Anyway everything depends on you needs, area and how deep is your pocket.

:) My advise, go ahead and switch to T-mobile, so I have even better and faster network :)
 

VolceOntra

macrumors 6502
Apr 25, 2007
293
46
The only 'gotcha' I can think of is that you have to do auto-pay to get the best price. Other wise, it's been great for me (especially because they offer amazing military discounts).
 
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