Well I took it in to get repaired on the 26th. A week later they couldn't tell me anything and someone from the store finally told me the reason. "There hasn't been a status update because they can't find it." I had taken the password off that day (IDIOT) to make it easy for the repair depo, so now whoever stole my laptop has all my data I'm waiting til tomorrow to get a call from DHL as my case was "Escalated" (They like to throw that word around, it doesn't really mean anything). It's looking more an more like my 5-7 day repair time will be a good while longer until I have a computer again. VERY disappointed with applecare and this whole experience. I realize it's the exception and not everyone's laptops get stolen, but I personally think one is unacceptable. I'd be looking for a different parcel carrier if a $2500 laptop came up missing even once.