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Alexrat1996

macrumors 601
Original poster
Mar 29, 2015
4,355
764
Lehigh valley PA
Apple did a repair on my MacBook Pro the charging port I see a gap what should I do ?
 

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If you had the repair done at an Apple Store, take it back and ask someone at the genius bar to check the alignment of the replacement part in the case.

Question:
Does it still charge properly when you use the MagSafe connector?
 
If you had the repair done at an Apple Store, take it back and ask someone at the genius bar to check the alignment of the replacement part in the case.

Question:
Does it still charge properly when you use the MagSafe connector?
Yes it charges and I did talk to senior advisor over the phone there contacting my store at 11 am est and will call me back before going to my 5:40 pm apt
 
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If they did the repair then there's a warranty on that work. If they created an issue then it's up to them to fix it. Not saying you should get a new Macbook, just that they should make it right.
This exactly.

Apple will replace a laptop, but generally as a last resort. I can almost assure you that they will not replace the machine in this case, but they will correct the problem for you.
 
This exactly.

Apple will replace a laptop, but generally as a last resort. I can almost assure you that they will not replace the machine in this case, but they will correct the problem for you.
They are replacing my laptop with the same one sealed in box with the option of me getting apple care
 
How does Apple have same laptop I have in stock

What is your Model #? If it is a base 2015 15" MBP without dGPU, that is
  • 2.2GHz quad-core Intel Core i7 processor
  • Turbo Boost up to 3.4GHz
  • 16GB 1600MHz memory
  • 256GB SSD storage
  • Intel Iris Pro Graphics
  • Two Thunderbolt 2 ports
Then they still sell them and may have them in stock. It if is something else they may replace it with a refurb with same or better configuration.

Another option they may offer you is a new 2016/2017 15" MBP. I am not sure I would take if you had a 2015 15" because of potential for keyboard failure down the road.
 
Last edited:
What is your Model #? If it is a base 2015 15" MBP without dGPU, that is
  • 2.2GHz quad-core Intel Core i7 processor
  • Turbo Boost up to 3.4GHz
  • 16GB 1600MHz memory
  • 256GB SSD storage
  • Intel Iris Pro Graphics
  • Two Thunderbolt 2 ports
Then they still sell them and may have them in stock. It if is something else they may replace it with a refurb with same or better configuration.

Another option is a new 2017 15" MBP. I am not sure I would take that because of potential for keyboard failure down the road.


13 inch

i7

128 GB ssd

8GB ram

2015 13 inch
 
Seems very odd that they're replacing that system. That should take all of about 5 minutes to fix and could even be done right in front of you if they REALLY wanted, it only requires 2 screwdrivers...
 
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