Separate names with a comma.
Discussion in 'MacBook Pro' started by Alexrat1996, May 26, 2018.
Apple did a repair on my MacBook Pro the charging port I see a gap what should I do ?
Follow this instruction:
My advice would be to take it back to Apple if they recently did the repair.
Do Apple replace laptops
If they did the repair then there's a warranty on that work. If they created an issue then it's up to them to fix it. Not saying you should get a new Macbook, just that they should make it right.
If you had the repair done at an Apple Store, take it back and ask someone at the genius bar to check the alignment of the replacement part in the case.
Does it still charge properly when you use the MagSafe connector?
Yes it charges and I did talk to senior advisor over the phone there contacting my store at 11 am est and will call me back before going to my 5:40 pm apt
Apple will replace a laptop, but generally as a last resort. I can almost assure you that they will not replace the machine in this case, but they will correct the problem for you.
They are replacing my laptop with the same one sealed in box with the option of me getting apple care
You lucked out! Congrats!
How does Apple have same laptop I have in stock
What is your Model #? If it is a base 2015 15" MBP without dGPU, that is
2.2GHz quad-core Intel Core i7 processor
Turbo Boost up to 3.4GHz
16GB 1600MHz memory
256GB SSD storage
Intel Iris Pro Graphics
Two Thunderbolt 2 ports
Then they still sell them and may have them in stock. It if is something else they may replace it with a refurb with same or better configuration.
Another option they may offer you is a new 2016/2017 15" MBP. I am not sure I would take if you had a 2015 15" because of potential for keyboard failure down the road.
128 GB ssd
2015 13 inch
Then they will probably offer you a 2016 or 2017 13" model
They told me they have same one in stock 2015 model 13 inch strange
That is strange. Pretty old stock. I assumed Apple stores shipped theirs back in 2016 or so
Sealed in box idk though
Most likely a refurb.....
Sealed in the box and option to buy Apple care plus
Yes, I believe refurbs are considered to be like new and so are eligible for AppleCare.....
Then why can’t I do an express replacement on my laptop
Why are you asking me? Ask Apple.....
Seems very odd that they're replacing that system. That should take all of about 5 minutes to fix and could even be done right in front of you if they REALLY wanted, it only requires 2 screwdrivers...
She saw case history they want to swap it.
Refurb for sure, will have problems with it too.