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Mac book pro problem

M

Masonmate

macrumors newbie
Original poster
Apr 27, 2020
9
0
Hello I just had problems resetting my Mac it wouldn’t let me go into recovery mode or anything so I managed to command s and get into root n do it but now my screen has just gone white after going through the system updates etc
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Can provide a picture
 
Queen6 said:
For any help your better to state the exact model of MacBook Pro and OS X version.

Q-6
Click to expand...
I got it off my mum who bought a new one as she stopped using it the only thing I know is it’s a mac book pro n Apple os had a lion on it
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Masonmate said:
I got it off my mum who bought a new one as she stopped using it the only thing I know is it’s a mac book pro n Apple os had a lion on it
Click to expand...
Has had that white screen since I had to connect to internet and select language And do a system after that it went to that screen
 

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try an smc reset

Shut down your Mac.
  1. On your built-in keyboard, press and hold all of these keys:
    • Shift
      macos-catalina-sidecar-sidebar-shift-icon.png
      on the left side of your keyboard
    • Control
      macos-catalina-sidecar-sidebar-control-icon.png
      on the left side of your keyboard
    • Option (Alt)
      macos-catalina-sidecar-sidebar-option-icon.png
      on the left side of your keyboard
  2. While holding all three keys, press and hold the power button as well.
    Notebook keyboard with all 4 keys pressed
  3. Keep holding all four keys for 10 seconds.
  4. Release all keys, then press the power button to turn on your Mac.
 
ctrlzone said:
try an smc reset

Shut down your Mac.
  1. On your built-in keyboard, press and hold all of these keys:
    • Shift
      macos-catalina-sidecar-sidebar-shift-icon.png
      on the left side of your keyboard
    • Control
      macos-catalina-sidecar-sidebar-control-icon.png
      on the left side of your keyboard
    • Option (Alt)
      macos-catalina-sidecar-sidebar-option-icon.png
      on the left side of your keyboard
  2. While holding all three keys, press and hold the power button as well.
    Notebook keyboard with all 4 keys pressed
  3. Keep holding all four keys for 10 seconds.
  4. Release all keys, then press the power button to turn on your Mac.
Click to expand...
I’ve tried this and done nothing plus I don’t think I should turn it off as it was doing a system update after I tried to reinstall the os through command s in root but it’s just a white screen
 
Pre Retina 15" MBP, model number is on the base. You may have to restore from a USB drive is the HDD has corrupted. without the model or OS version makes helping far more difficult as some MBP's have specific issues as has OS X evolved over the years.

if on the original hard drive you have to be patient with theses older Mac's when updating the system and better to be selective of which version of OS X to run.

Q-6
 
Queen6 said:
Pre Retina 15" MBP, model number is on the base. You may have to restore from a USB drive is the HDD has corrupted. without the model or OS version makes helping far more difficult as some MBP's have specific issues as has OS X evolved over the years.

Q-6
Click to expand...
 
Is a Late 2011 15" MBP. This model suffers a lot of issues with the Radeon dGPU, equally as it's booting and the display is working looks to be ok. you'll need to shut it down and try to boot into recovery or single user to see if you can run disk utility and apply first aid. If not, may be best to download OS X 10.12 or 10.13 from Apple and install from a USB Flash drive.

Please delete your picture to protect the serial number

Q-6
 
When it goes onto internet mode and I load a disk nothing comes up anymore
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Queen6 said:
Is a Late 2011 15" MBP. This model suffers a lot of issues with the Radeon dGPU, equally as it's booting and the display is working looks to be ok. you'll need to shut it down and try to boot into recovery or single user to see if you can run disk utility and apply first aid. If not, may be best to download OS X 10.12 or 10.13 from Apple and install from a USB Flash drive.

Please delete your picture to protect the serial number

Q-6
Click to expand...
Now comes with this
image.jpg

[automerge]1587988963[/automerge]
 
Queen6 said:
Log in and see what it does

Q-6
Click to expand...
Doesnt do anything so i just tried to boot in recovery mode if that doesnt work ill try login to it again then if not i have no clue
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Last edited:
Had the dGPU failed the MBP likely wont boot or the display would be scrambled. In this case hopefully a SW or drive problem.

2011 15" MBP needs adequate cooling (raise the rear) and usage of the Radeon dGPU should be reduced as much as reasonably possible. Choice of OS X version matters as SW is needed to stop the Radeon dGPU kicking in. Go too high with OS versions and I believe that you will not have that capability.

My own stock 2011 15" remains to run (10.13.6), equally I'm mindful of it's hardware shortcomings and it's potential for random failure.

Links for OS X Sierra & High Sierra (go to section 4)

How to download and install macOS - Apple Support

Download and install current or previous versions of the Mac operating system on compatible Mac computers.
support.apple.com support.apple.com

How to download and install macOS - Apple Support

Download and install current or previous versions of the Mac operating system on compatible Mac computers.
support.apple.com support.apple.com

Without getting into Safe Mode or Recovery (if exists) a bootable USB drive is the path I would take, as need to look at the internal drive with Disk Utility and or replace the OS if needed.

Q-6
 
Queen6 said:
Had the dGPU failed the MBP likely wont boot or the display would be scrambled. In this case hopefully a SW or drive problem.
Click to expand...
I had a late 2011 15" with a failed Radeon.

With an encrypted drive, I was presented with the log in screen. Once I entered my password, I would see the progress bar. When the bar got about half way, the entire screen turned white and I could not see anything on the screen. I had the GPU replaced and it's been fine for years.

Th OP's GPU may be in a different state than mine which is why the login screen appears with or without encryption.
 
Audit13 said:
I had a late 2011 15" with a failed Radeon.

With an encrypted drive, I was presented with the log in screen. Once I entered my password, I would see the progress bar. When the bar got about half way, the entire screen turned white and I could not see anything on the screen. I had the GPU replaced and it's been fine for years.

Th OP's GPU may be in a different state than mine which is why the login screen appears with or without encryption.
Click to expand...

My 2011 has been OK, admittedly I decrypted the drive as it has no data of significance. TBH is difficult without knowing the OS version as OSX has changed significantly since 10.8.

If the OP can create a recovery USB should be able to boot off that and the status of the dGPU will be clearer as I agree the Radeon related failures are not always black & white.

My 2011 remains original, I'm amazed it still runs, given I passed it on in 2013, did the rounds of the family, used for all in sundry up to and including gaming. Sat dead for over a year after returning to me and now after removing multiple users and cleaning up the SW image it runs better than it ever did, equally under no illusion's...

Q-6
 
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