Mac Mail (Sonoma 14.4.1): Some email messages missing content

[Jodeo]

I updated to Mac OS 14.4.1 today.

Mac Mail v.16.0 shows most emails, but several show no content. Senders range from my kid's tutorial to business subscriptions.

I have ALL "Mail Privacy Protections" unchecked and off.

I've also rebooted, plus started Mail and holding the SHIFT key.

No luck.

What am I missing???

 

[za9ra22]

I'm not seeing that behavior with 14.4.1 and Mail 16.0, though I have found Mail to be decreasingly reliable with POP mail accounts, where some content didn't seem to load.

I switched to Edison Email (free from the app store) which works just fine, but Mail also works more reliably with IMAP.

 

[Jodeo]

FWIW, I'm using IMAP email accts.

 

[za9ra22]

FWIW, I'm using IMAP email accts.

I've messed with Mail using IMAP only accounts, and it behaves normally that I can tell.

It does mean that whatever cause of your experience doesn't seem like a widespread one. It would be curious to know what kind of content is missing, and if that's consistent. In the days of text/rtf based message content basically a simple client/server connection was sufficient to get mail reliably, but todays code heavy messages, frequently where the message is basically a graphics image, even 'blocking all remote content' in Mail privacy can get in the way. I do note you have those protections set to 'off' of course, so clearly it isn't that.

If you have web access to the mail, can you see content there that is missing in the Mail client? And perhaps it is worth testing with a third-party app such as Edison, just to try and narrow down the problem?

 

[Jodeo]

I've messed with Mail using IMAP only accounts, and it behaves normally that I can tell.

It does mean that whatever cause of your experience doesn't seem like a widespread one. It would be curious to know what kind of content is missing, and if that's consistent. In the days of text/rtf based message content basically a simple client/server connection was sufficient to get mail reliably, but todays code heavy messages, frequently where the message is basically a graphics image, even 'blocking all remote content' in Mail privacy can get in the way. I do note you have those protections set to 'off' of course, so clearly it isn't that.

If you have web access to the mail, can you see content there that is missing in the Mail client? And perhaps it is worth testing with a third-party app such as Edison, just to try and narrow down the problem?

Before I ran the upgrade, I was on Sonoma 14.3x. I saw all the bug reports with 14.4.0 and held off.

This morning, the emails in question were displayed fine with the content. Afterward, the content didn't show. It's hit or miss, so I don't know what's going on.

In webmail, all content appears just fine (same Mac, using Safari). Same with my iPhone.

Examples of senders include LinkedIn, Starbucks, Pinterest, my church's weekly update, and others.

In some cases, one email from the same sender shows content, and an email from another date doesn't.

For now, I'm fine but may try a different app like Edison.

 

[Bugbabe34]

My partner has just updated his MacBook and is having the same issues as you reported. Did you get this sorted and if so how? Many TIA

 

[Jodeo]

It did resolve without any special intervention. Just after a couple of days, the missing messages showed up. I can't explain it.