Sorry to here that. So glad I paid for AppleCare. Did you try to talk to a senior advisor? They might be able to do something.After 8 days, Genius bar told me mini had been fixed, and costs 540 USD. Apple must be crazy!
Sorry to here that. So glad I paid for AppleCare. Did you try to talk to a senior advisor? They might be able to do something.After 8 days, Genius bar told me mini had been fixed, and costs 540 USD. Apple must be crazy!
Sorry to here that. So glad I paid for AppleCare. Did you try to talk to a senior advisor? They might be able to do something.
So you are paying $540 for labour only? I’d definitely complain about that.He told me he is a senior advisor. I told him it was too expensive to replace the logic board. Then he removed the new logic board and put back the original one. And then my Mac mini was back live again! He told me he tried to replace power module and tried to restore T2 a few days ago but didn't work.
no, that's the price for the logic board. I refused their solution.So you are paying $540 for labour only? I’d definitely complain about that.
Okay. So they are sending it back FOC? That’s good news.no, that's the price for the logic board. I refused their solution.
Mine was all Apple RAM. 24GB. Didn’t help. It’s at the service centre right now.My 2018 mini bricked during this update. I thought it was dead due to a faulty PSU, honestly until I found this thread and this website explaining how to fix it.
The guide on that website states you need a USB-C host Mac, but I managed to get it working with a 2014 MB Pro using a USB-C to USB-A cable. Reviving the bridgeOS with Apple Configurator 2 was all that was needed in my case, so no data loss occurred.
Noted, I did have 32 GB of non-Apple memory so that might have been the cause of the brick as it seems to not play nicely with this specific software update.
Apple really need to get their updates together because not everyone owns a second Mac, and going to the Apple Store is not an option.
Mine was all Apple RAM. 24GB. Didn’t help. It’s at the service centre right now.
No. My only other Mac is an old work MacBook Air.Did you try reviving/restoring the bridgeOS with a different Mac?
My Mac mini has aftermarket RAM and updated with no issues. Maybe if the memory isn't within specifications it causes an issue.Just got my mac mini back from Genius Bar. They tell me that the newest system update will check system integrity including memory. My mac mini was not using Apple memory during system reboot process, so mac mini went into something like DFU mode. Only genius bar has env can bring it back to life. I doubt it, but it's good to have it back without pay anything.
But mine is Apple Ram so it can’t be that simple.My Mac mini has aftermarket
My Mac mini has aftermarket RAM and updated with no issues. Maybe if the memory isn't within specifications it causes an issue.
In theory yes. But it was just a minor supplementary update. Not like going from Maverick to Catalina.I have apple care too for my mini 2014 2.6ghz I5 8gb ram. Never had issues with 10.15.4.
But in future would using an external help others. Install the new OS on an external 3.0 or tb. And if you don't like it then unplug it and go back to the old OS. The system can brick the external but not the internal? Or it still mess with the system regardless?
Tbh I normally wait as well but as it was a convenient time to do it, I just went ahead and did it. Lesson learned indeed.Glad to hear you'll be getting your Mac mini back soon, AFB! Ah, so a new logic board, eh? Weird that what seemed like a simple, ordinary update would wreak such havoc! Yours isn't the only machine that has had to have the logic board replaced, though, so something definitely wasn't quite right about that update. Both my machines did fine with it, thankfully, but I failed to do my usual due diligence in checking MR before running the updates, because if I had, I would have known to be very careful and cautious and might have also skipped this update. Normally when I get notification of an update or see mention of it on MR I wait a day or so, read comments from others on here so that I know ahead of time that there might be a "gotcha" or an issue of some sort, and for some reason this time I didn't do that. Lesson learned: back to the due diligence before doing any updates in the future!
My 2018 mini bricked during this update. I thought it was dead due to a faulty PSU, honestly until I found this thread and this website explaining how to fix it.
The guide on that website states you need a USB-C host Mac, but I managed to get it working with a 2014 MB Pro using a USB-C to USB-A cable. Reviving the bridgeOS with Apple Configurator 2 was all that was needed in my case, so no data loss occurred.
Noted, I did have 32 GB of non-Apple memory so that might have been the cause of the brick as it seems to not play nicely with this specific software update.
Apple really need to get their updates together because not everyone owns a second Mac, and going to the Apple Store is not an option.
So a quick update my Mac Mini will be back on Thursday with a new logic board. Terrible that an update would kill a Mac. So glad I paid for AppleCare.
For a £3,000 purchase it was a no brainer for me.I was on the fence about adding AC+ this time, to my $600 2018 refurb before the deadline next month, but your issue just convinced me to give Apple another $99.
I was on the fence about adding AC+ this time, to my $600 2018 refurb before the deadline next month, but your issue just convinced me to give Apple another $99.