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Mac Pro 8-core Power Supply Making Noise Like Refrigerator Radiator

K

kamek

macrumors newbie
Original poster
Feb 9, 2008
23
0
This is in reference to a Mac Pro 3,1 8-core purchased around Feb 2008.

Lately, I've noticed a strange noise coming from my power supply that sounds like the noise a refrigerator radiator makes. It's a humming noise that rapidly comes and goes, constantly.

The power supply fan speed was running at 599rpm yesterday, but is running at 629rpm today.

I'm not sure if the problem could've been caused by adding additional ram (12GB, OWC) or an additional HDD (3rd HDD, WD), but I didn't really notice the noise until after adding these components.

What could be the cause of this problem? What are my repair options if necessary (without Apple Care)?

Thanks in advance. :confused:
 
akadmon said:
It's most likely one of the hard disks resonating. Try swapping bays.
Click to expand...

I'll give this a try when I get home in the afternoon. Would it be ok to move the HDD from bay 3 to bay 4 and leave bay 3 open?
 
I had the same problem and it eventually went away though. Researching it I found the door may be the problem, try reseating it or leaving a combination of the latch open/closed and with the lock mechanism out.

I also was told to try upping that fan rpm to 600, as users reported it making that sound disappear.

What would make mine go away was moving the computer. It would go away for a little bit, but return intermittently.

Like I said mine has disappeared. Seemed to work itself out.
 
kellen said:
I had the same problem and it eventually went away though. Researching it I found the door may be the problem, try reseating it or leaving a combination of the latch open/closed and with the lock mechanism out.

I also was told to try upping that fan rpm to 600, as users reported it making that sound disappear.

What would make mine go away was moving the computer. It would go away for a little bit, but return intermittently.

Like I said mine has disappeared. Seemed to work itself out.
Click to expand...

I tried removing the door, which only led to making the noise more audible. My power supply fan speed has been running between 599 to 629 on its own. I also did move the computer (thinking it was too close to the wall), and the sound did go away for a few minutes, but it came back! Thanks for the suggestions - you're lucky the sound went away on your Mac!

I'll update once I get to move the HDD around.
 
Tried swapping HDD bays and the sound is still there.

I'm just about positive that the humming noise that comes and goes every second is coming from the power supply.

Any other suggestions?
 
kamek said:
Tried swapping HDD bays and the sound is still there.

I'm just about positive that the humming noise that comes and goes every second is coming from the power supply.

Any other suggestions?
Click to expand...
Assuming there's no issues with the PSU itself, it could be "dirty power" (noise, brown-outs = low wall voltage, but not a total loss of power,...). A good UPS could help, but you'd need to pick one up in order to test it (presuming you don't have one that you can borrow, and the consumer units aren't the best for testing this, as more noise can get through). You'd want an APC SmartUPS or similar - continuous unit, not a switched unit (power always comes off the battery, not the wall and switched to the battery in low voltage conditions).
 
nanofrog said:
Assuming there's no issues with the PSU itself, it could be "dirty power" (noise, brown-outs = low wall voltage, but not a total loss of power,...). A good UPS could help, but you'd need to pick one up in order to test it (presuming you don't have one that you can borrow, and the consumer units aren't the best for testing this, as more noise can get through). You'd want an APC SmartUPS or similar - continuous unit, not a switched unit (power always comes off the battery, not the wall and switched to the battery in low voltage conditions).
Click to expand...

But the computer still runs just fine, except the power supply makes a hum now. Can you give some more insight on the "dirty power?"
 
kamek said:
But the computer still runs just fine, except the power supply makes a hum now. Can you give some more insight on the "dirty power?"
Click to expand...
Noise and poor power conditions (voltages all over the place, and likely low). Filtration is needed, and a good UPS can provide it (handles more than filtration, as it can deal with outages and low voltage scenarios = brown-outs). You could even benefit by looking at the other devices on the same circuit. Assuming there's something else on it, try unplugging those devices, and see if it changes the hum in the PSU (it could get lower, and better yet, vanish <inaudible>).

Ultimately, wall voltages aren't constant as they will vary with the load on the circuit you're connected to. For example, if you're at the end of a run (physical location of your house/apt/office), the power isn't as clean and stable as it is nearer the beginning of the circuit (power lines and transformers all the way back to the power plant). Age and condition of the equipment even matters, especially if it's not well maintained..
 
nanofrog said:
Noise and poor power conditions (voltages all over the place, and likely low). Filtration is needed, and a good UPS can provide it (handles more than filtration, as it can deal with outages and low voltage scenarios = brown-outs). You could even benefit by looking at the other devices on the same circuit. Assuming there's something else on it, try unplugging those devices, and see if it changes the hum in the PSU (it could get lower, and better yet, vanish <inaudible>).

Ultimately, wall voltages aren't constant as they will vary with the load on the circuit you're connected to. For example, if you're at the end of a run (physical location of your house/apt/office), the power isn't as clean and stable as it is nearer the beginning of the circuit (power lines and transformers all the way back to the power plant). Age and condition of the equipment even matters, especially if it's not well maintained..
Click to expand...

Haven't had the chance to try out a UPS yet, but the noise seems to have calmed down a little after removing my third HDD. Could it be that I'm loading the power supply with too much? Here are my specs that were added from the stock configuration:

- 6 x 2 GB OWC ram
- 1 x 750 GB Samsung Spinpoint F1 HDD
- 1 x 1 TB WD Caviar Black HDD
 
If its not a new machine, try cleaning it with compressed air. Blow from the inside to the out. Take your machine outside for this one.

If its under warranty, take it in. If the capacitors or fan are humming, could be a sign of impending failure.
 
Replace the rear fan in memory compartment. I got the same sound in Mac Pro 2006. After replacement it's gone ;)
 
kamek said:
Haven't had the chance to try out a UPS yet, but the noise seems to have calmed down a little after removing my third HDD. Could it be that I'm loading the power supply with too much? Here are my specs that were added from the stock configuration:

- 6 x 2 GB OWC ram
- 1 x 750 GB Samsung Spinpoint F1 HDD
- 1 x 1 TB WD Caviar Black HDD
Click to expand...
No, that's not much of a load (adds ~80 - 85W), so there's nothing to worry about in this area. :)
 
handheldgames said:
If its not a new machine, try cleaning it with compressed air. Blow from the inside to the out. Take your machine outside for this one.

If its under warranty, take it in. If the capacitors or fan are humming, could be a sign of impending failure.
Click to expand...

I don't believe it's under warranty anymore because I purchased it around Feb 2008. Do you suggest I give Apple a call to see if they're still willing to help me? Should I just purchase the Apple Care plan even though I would only have 1 remaining year on it? I'm not sure how all this works.

Spacedust said:
Replace the rear fan in memory compartment. I got the same sound in Mac Pro 2006. After replacement it's gone ;)
Click to expand...

The hum is pretty loud from the lower fan by the memory now that you mention it. Either that, or this hum has driven my crazy...
 
Install smcfancontrol. then adjust each fan by itself to isolate which fan is giving you a problem. It won't adjust the PSU fan though. You might want to insure they are tightened down. If it is the fan, its not hard to replace it yourself.
 
nanofrog said:
What happened with the UPS, moving items off the circuits,...?

Without such information, there's no real way to help you.
Click to expand...

I've tried taking the load off the circuits with no luck. I don't have a readily available UPS, and I would end up having to buy one.

bearcatrp said:
Install smcfancontrol. then adjust each fan by itself to isolate which fan is giving you a problem. It won't adjust the PSU fan though. You might want to insure they are tightened down. If it is the fan, its not hard to replace it yourself.
Click to expand...

Thanks -- I'll looking into smcfancontrol. I'm not sure if it's a fan because it almost sounds as if the electricity through the PSU is causing the sound.
 
kamek said:
I've tried taking the load off the circuits with no luck. I don't have a readily available UPS, and I would end up having to buy one.
Click to expand...
You need to try this then, and see what happens (if it's a power quality issue or PSU).
 
I think @spacedust may have located the issue. We run many (many) workstations and servers (including Mac Pros) and eventually the bearings in the fans will go bad. It starts with with an ever-so-slight vibration, then a hum, then eventually a "grinding" noise (although it's not actually grinding but rather resonance in the bearings). Replacing the fan works like a charm.

The higher fan RPM may actually be a symptom of the bad bearings. The bad bearings cause more drag in the fan thereby causing the Mac to increase the power to the fan to maintain RPM.

Fans are relatively inexpensive. You may want to consider giving this a shot before tearing apart the entire Mac chasing the sound.

Jeff
 
drtech said:
I think @spacedust may have located the issue. We run many (many) workstations and servers (including Mac Pros) and eventually the bearings in the fans will go bad. It starts with with an ever-so-slight vibration, then a hum, then eventually a "grinding" noise (although it's not actually grinding but rather resonance in the bearings). Replacing the fan works like a charm.

The higher fan RPM may actually be a symptom of the bad bearings. The bad bearings cause more drag in the fan thereby causing the Mac to increase the power to the fan to maintain RPM.

Fans are relatively inexpensive. You may want to consider giving this a shot before tearing apart the entire Mac chasing the sound.

Jeff
Click to expand...
The OP still hasn't sorted out power as a possibility though, and it's easier than tearing into the PSU to swap out the fan. ;)
 
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