Mac Pro (Late 2013) GPU (Driver) Issues

Discussion in 'Mac Pro' started by bax2003, Mar 28, 2015.

  1. bax2003 thread starter macrumors 6502a

    bax2003

    Joined:
    Dec 25, 2011
    Location:
    Belgrade, Serbia
    #976
    You're welcome. I think that this thread is necessity because it was clear after second page that I am not only one with these problems (unfortunately).

    Even if my Apple fixes my computer, I will let you know what fixed it and what excatly happened. At this moment I will not share any specific details except that Mac is at my local Authorised Service Provider since 30.01.2017. (with exception of one weekend).

    I think that this is good thing because there is quite a few of us who came to same conclusion. If computer works fine under one OS version loaded with heavy apps and then starts crashing after 10.10.. this leads to basic root of the problem.

    One thing I would really like to test is stability of nMP with eGPU.

    Anyway, I will keep you posted.
     
  2. richmlow macrumors regular

    Joined:
    Jul 17, 2002
    #977
    Hi all,


    Is anybody having GPU lockups/freezes on the 2013 Mac Pro, using macOS Sierra 10.12.3?


    richmlow
     
  3. bax2003 thread starter macrumors 6502a

    bax2003

    Joined:
    Dec 25, 2011
    Location:
    Belgrade, Serbia
    #978
    Yes. Tested even with macOS on external USB-3 SSD drive - same thing.
     
  4. Xde macrumors member

    Xde

    Joined:
    Jul 11, 2016
    #979
    Hello and welcome...
    Please can you check your system-logs to post here a short error message, to know that were talking about the same.
    Something like GPURestart and/or WindowServer "10 seconds of continuous GPU unreadines".

    Are you are sure, that 10.9 was completely working fine?
    Do you have a bootable backup of your previous Mavericks system to make a test run for some days?
    ------

    BTW. I cannot imagine the OS or firmware has a problem, because that way, everyone would be affected.
    Could it be that OS/firmware beyond 10.9 together with a special revision of the GPUs arent working together?
    In this case, Apple may not do a rollback for everyone but has to select the affected machines.
    I mean, the GPUs may not be defective but need 10.9 with OLD firmware to work flawlessly.
    Firmware rollbacks are not possible sfaik without new firmware release from Apple.
    Are there Revision labels or prints on the GPU boards?
     
  5. mkrofuz macrumors newbie

    Joined:
    Mar 10, 2009
    #980
    --- Post Merged, Mar 27, 2017 ---
    I have another problem with my machine, just FYI. If I want to boot from other than internal SSD, it doesn't allow me to do so from power down state. The selection after holding "alt" key will show me internal SSD only. I have to boot first from the internal SSD, restart, and than I get the list of all external devices. I called Apple support and they didn't explain it to me yet. They asked what I boot from, if it is a self powered device, etc. as "device may not be ready", but I tried it on my late 2011 iMac and there was no issue...
     
  6. ManuelGomes macrumors 65816

    Joined:
    Dec 4, 2014
    Location:
    Aveiro, Portugal
    #981
    Anyone tried 10.12.4 to see if it fixes the issues? It seems there are updates to the GPU firmware and boot ROM.
     
  7. Xde macrumors member

    Xde

    Joined:
    Jul 11, 2016
    #982
    The error message seems to be different to the ones usually reported in this thread.
    Do you have your external boot problem since now or with 10.9 as well?

    I would do a external boot, erase the internal drive and clean install 10.12.4 to test again.
     
  8. Idolum, Mar 28, 2017
    Last edited: Mar 28, 2017

    Idolum macrumors member

    Joined:
    Jun 10, 2016
    #983
    The firmware might affect newer OS X versions but seems to have no affect on OS X 10.9. I updated my machine all the way to 10.12 with the latest firmware updates and my GPU has the same firmware as bax2003 (see previous pages in this thread). I went back to OS X 10.9 months ago via 'Internet Recovery'. This installs the original OS X that came with the Mac Pro but does not revert any firmware updates. My Mac Pro has worked without any issues with a maxed out setup ever since.
    --- Post Merged, Mar 28, 2017 ---
    It has been my experience that external USB 3 hard drives that are not low power SSD drives need to be powered with an additional external power source when used with the Mac Pro. At least that is the case when all the USB ports are being used. However, your drive should work fine in conjunction with a USB 2 or Firewire interface enclosure without an additional external power source.
     
  9. mkrofuz macrumors newbie

    Joined:
    Mar 10, 2009
    #984
    Did that. No change. But thanks for your reply. I can open this subject in other thread.
     
  10. ManuelGomes macrumors 65816

    Joined:
    Dec 4, 2014
    Location:
    Aveiro, Portugal
  11. axantas, Mar 29, 2017
    Last edited: Mar 31, 2017

    axantas macrumors regular

    axantas

    Joined:
    Jun 29, 2015
    Location:
    Home
    #986
    Just updated - checking and reporting later. There are indeed Firmware-Updates - there were two reboots to black screen.

    EDIT: Just got the first crash - frozen screen - back to login. The Mac was virtually doing "nothing", I just closed Finder Windows and tried to access the top menu bar.

    EDIT2: Not sure about the firmware updates. The two reboots with black screen do have another reason. Now with a TB-Display and MST off, the screen remains off until login screen. So no more boot-menu with ALT pressed. With 10.12.4 there is only a picture during boot-time with a HDMI monitor or TB-Display using primary or secondary MST as I found out. Just great work from Apple. But we can at least get new spring watch bands now...
     
  12. ManuelGomes macrumors 65816

    Joined:
    Dec 4, 2014
    Location:
    Aveiro, Portugal
  13. MMcCraryNJ, Mar 31, 2017
    Last edited: Jun 1, 2017
  14. Xde macrumors member

    Xde

    Joined:
    Jul 11, 2016
    #989
    Well, this problem is another, maybe get out the pref for a test, worth a try?
    Still nobody has reported his nMP GPU is hanging again...
    But I have my doubt, cause OS X developement is a pilot light, merged with iOS dev together since short time
     
  15. ManuelGomes macrumors 65816

    Joined:
    Dec 4, 2014
    Location:
    Aveiro, Portugal
    #990
    While not for the nMP, Intel released the Xeon E3-1200 series. Those would go nicely on the rMBP, with support for up to 64GB. And would somewhat make them earn the Pro moniker.
    But no signs of the -W yet, SKL or KBL, whatever.
    Now, these KBL E3-1200 are v6. This difference to the DT parts is confusing for some people. We know Xeons don't follow the same cadence but it makes it hard to follow.
    The 2699 v5 does bring some hope though.
     
  16. richmlow macrumors regular

    Joined:
    Jul 17, 2002
    #991
    Hi All,

    macOS Sierra 10.12.4 seems to be stable on my 2013 Mac Pro.


    richmlow
     
  17. julik_tar macrumors newbie

    julik_tar

    Joined:
    Mar 23, 2017
    #992
    Curious to hear others who updated to 10.12.4

    My appointment at the Genius Bar was scheduled the day it was released, so was no time to test/experiment.
     
  18. voyager77 macrumors member

    Joined:
    Jun 25, 2012
    #993
    So much for Sierra 10.12.4 here, total freeze after a day. Nothing in the logs, so it must have been more than just a gpu crash.
     
  19. bax2003 thread starter macrumors 6502a

    bax2003

    Joined:
    Dec 25, 2011
    Location:
    Belgrade, Serbia
    #994
    Total hardware freeze, WindowServer crash ?..it is strange that nothing is noted is sytem logs.
     
  20. voyager77 macrumors member

    Joined:
    Jun 25, 2012
    #995
    Nothing in the log and the screen went from freeze to gibberish. Gibberish like an overheated gpu or bad cable, lots of fine coloured lines. After 20 seconds followed by a restart. The mac wasn't hot at all, so heat wasn't the cause.
     
  21. julik_tar macrumors newbie

    julik_tar

    Joined:
    Mar 23, 2017
    #996
    FWIW haven't seen anything like what you are describing
     
  22. voyager77 macrumors member

    Joined:
    Jun 25, 2012
    #997
    It was a first for me to, but this is what it looked like.

    mac crash.jpg
     
  23. Idolum macrumors member

    Joined:
    Jun 10, 2016
    #998
    Good to know that we are making progress. If you increase the zoom it will probably look like this:

    Screen Shot 2017-04-03 at 4.06.01 PM.png
     
  24. AidenShaw macrumors P6

    AidenShaw

    Joined:
    Feb 8, 2003
    Location:
    The Peninsula
    #999
    Is that a "sad Mac" hex core?
     
  25. Idolum macrumors member

    Joined:
    Jun 10, 2016

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