Mac Pro Warranty

Discussion in 'Mac Pro' started by lesliekkwu, Apr 13, 2011.

  1. lesliekkwu macrumors newbie

    Joined:
    Dec 28, 2008
    #1
    Ok referring to http://forums.macrumors.com/showthread.php?t=1127891

    and many similar threads regarding swapping CPU of a mac pro 2010 2.8

    I wonder if anyone could provide me an insight regarding the warranty.

    Say I swap the cpu from a 2.8 to a 3.2 hex core

    anything happened i swap the old 2.8 cpu back.

    I wonder will apple know about the swapping (hence voiding my warranty)

    any kind of answer/help will be appreciated :)
     
  2. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #2
    I don't see how they would know unless you broke something or had lots of scratches around the screws.

    Be careful and use the proper tools, which you should do anyway.

    Or, if you don't absolutely need to upgrade now, wait till the warranty is over.
     
  3. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #3
    Unless you remove a "warranty void if removed" sticker or damage something during the installation, your warranty should not be voided. That is the general rule of Apple's warranty.

    http://images.apple.com/legal/applecare/docs/NA_APP_English_v5.3.pdf
     
  4. Transporteur macrumors 68030

    Joined:
    Nov 30, 2008
    Location:
    UK
    #4
    This is a total grey area. The Apple Care warranty specific to the Mac Pro says nothing about that so theoretically you should be fine.

    However, back in the days I called Apple about upgrading my processors in the 2009 DP machine (no lids, custom CPUs) and they said it would void the warranty. Then again, the majority of phone support people have always been more than incapable, and although it does sound valid (considering that the sockets are not lidded), my local AASP said it won't be any problem at all.

    Unless you don't break anything during your upgrade problem, your warranty remains. That being said, if you have to send in your machine or take it to a Apple retail store (where the "Geniuses" work), you should at least keep your stock processors.
    Unfortunately Apple themselves don't seem to be as unrestricted as AASPs are.
     
  5. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #5
    the above is pretty much true. from apple store to apple store your ability to collect on a warranty varies. i have caught repair techs flat out lying to me on one hand (very rare 1 or 2 times ) and on the other hand techs that were good competent and honest (about 10 times at least). My build thread on the upgrade shows that if you don't break anything apple techs are not going to know the difference.

    Just look at the photos of the old and new cpus who could tell the difference when looking at the cpus.


    http://forums.macrumors.com/showthread.php?t=1122551


    In no place was a sticker that read removal kills warranty.
     
  6. Joshuarocks macrumors 6502

    Joshuarocks

    Joined:
    Mar 12, 2011
    Location:
    Somewhere in Cyberspace
    #6
    Upgrading the processor does not void the warranty.. this is what Apple told me when I upgraded my 2009 2.66 to the w3580 3.33 chip.. that was before I got the 2010 parts to replace the 2009 parts and now I have a 2010 mac pro which only cost me 300 dollars, using the same 2009 case parts.

    Please note: the 2009 mac pro is virtually identical to the 2010, except for the GPUS and westmere.
     
  7. 100Years macrumors regular

    Joined:
    Mar 8, 2011
    #7
    Interesting thread -- I've wondered about this myself...
     
  8. dknightd macrumors 6502

    Joined:
    Mar 7, 2004
    #8
    changing the cpu might fall under the "unauthorized modification" claus. But I guess if you change back, and do it cleanly, they might not notice. Or better, get them to authorize the change ;)
     
  9. lesliekkwu thread starter macrumors newbie

    Joined:
    Dec 28, 2008
    #9
    Ok to be honest, I wanna get a Mac pro 2010 Refurbished model and upgrade the CPU

    But the newly release Macbook pro 2011 spring has a higher cost-to-performance ratio

    so you kind of have a dilemma here ...

    TBH the upgradabilty for Mac pro 2010 sounds far better than a notebook computer...at least you can keep your mac pro for around 4-5 yrs :apple:
     

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