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Macbook Battery Recall
- Thread starter shahvikram123
- Start date
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Are Apple batteries safe?
After noticing some scraping on bottom of my 06 MacBook, I proceeded to remove & inspect the battery, come to find out the battery is physically bloated(warped) & leaking a very five white powder that entirely covered the cavity where the battery resides. I proceeded to contact Apple support, I very POLITELY explained the issue, the battery technician that I was transfered to recommended that I discontinue using the battery (and without me asking) proceeded to try to get the battery replaced free of charge as a defective battery which he concluded it was. He eventually transferred me to a US based customer service representative (Michelle), Michelle refused to allow this and offered a $30 Apple store discount instead. I very POLITELY refused to accept the discount coupon & very POLITELY proceeded to state the case that this was a defective battery, at which point the Apple customer service rep. "politely" hung up the phone on me while I was in mid sentence.
Bottom line is; I have a deformed/defective MacBook battery half way to a full breach, blowup, fire, what have you & the Apple customer service reps are not willing to even acknowledge that this a defective battery?!?!
Are MacBook batteries safe?!?!
After noticing some scraping on bottom of my 06 MacBook, I proceeded to remove & inspect the battery, come to find out the battery is physically bloated(warped) & leaking a very five white powder that entirely covered the cavity where the battery resides. I proceeded to contact Apple support, I very POLITELY explained the issue, the battery technician that I was transfered to recommended that I discontinue using the battery (and without me asking) proceeded to try to get the battery replaced free of charge as a defective battery which he concluded it was. He eventually transferred me to a US based customer service representative (Michelle), Michelle refused to allow this and offered a $30 Apple store discount instead. I very POLITELY refused to accept the discount coupon & very POLITELY proceeded to state the case that this was a defective battery, at which point the Apple customer service rep. "politely" hung up the phone on me while I was in mid sentence.
Bottom line is; I have a deformed/defective MacBook battery half way to a full breach, blowup, fire, what have you & the Apple customer service reps are not willing to even acknowledge that this a defective battery?!?!
Are MacBook batteries safe?!?!
I have a circa 2007 17 inch Macbook pro. For a bit now the battery life has been diminishing. Last night I heard a pop and felt the laptop rising. I pulled the battery from the laptop before it could explode. Do you think I will get a new battery?
For you and SpanishClash, I would say replace the machine, if you haven't already. A leaky battery is unsafe; a computer whose battery may have leaked all over its innards is unsafer. Batteries are filled with bad things; be careful with them. Which doesn't bring me to my question, but here it is anyway:
Suddenly, I powered up my 2007 MacBook only to find that it doesn't see the battery - x marks the spot where the battery should be fully charged. This thing has seen maybe 50 charges - if that. I dutifully discharge it after mobile use, fully recharging it later. Because I spend all my work time maintaining other people's machines, I rarely get a chance to use the MacBook - so it's in virtually mint physical condition.
With this in mind, I can't be sure that the issue is not mechanical, but I'm pretty sure it's electronic. This is the behavior:
While AC-powered, the battery shows no juice, but an "x" through it.
The "This Machine...Hardware...Battery" sequence indicates no battery found.
Removing the AC plug immediately kills the power.
Removing and replacing the battery usually does nothing. Sometimes, reinserting it and pressing the white button next to its tiny LEDs causes an LED to light briefly, and the AC "charging" indicator changes from green to red. It stays red for no more than a minute or so, returning to green, as if the battery has been fully charged. Of course, it hasn't - it's as if it weren't connected at all.
This behavior is intermittent; usually, the battery LEDs don't flash at all.
Is this the recall issue, a battery software update issue that I can resolve, or something for which I must take it to a store for fixing?
Thanks in advance for all direction.
They must have done something right with the re-designed battery. I'm on 398 cycles now, and it's showing 95% battery health. I still get an average of 3-4 hours depending on what I'm doing with the computer. Using Word-etc. it goes even longer. This is the original from when I got the macbook. I have the late 2007 2.2 white version.
My macbook pro on the other hand sucks the life out of my battery. I'm lucky to get an hour. Apple replaced it, did some diagnostics that showed nothing wrong. I can have a full charge, unplug it for 10-15 minutes, and it will then have 2 hours of charge time to go. I'm not exaggerating that. When I'm running Windows via VM Fusion, it's even worse. Thank goodness my company is switching to an online system without the need for Windows anymore!
My macbook pro on the other hand sucks the life out of my battery. I'm lucky to get an hour. Apple replaced it, did some diagnostics that showed nothing wrong. I can have a full charge, unplug it for 10-15 minutes, and it will then have 2 hours of charge time to go. I'm not exaggerating that. When I'm running Windows via VM Fusion, it's even worse. Thank goodness my company is switching to an online system without the need for Windows anymore!
The same exact thing happened to my wife's white MB and went on for about a month until the battery swelled up over the weekend. I have an appointment at the local Apple Store to get it replaced.
They swapped out the swollen battery from my late 06 17" MBP a few months ago too.
The best advice I can give is setup a Genius Bar appointment and go in. The folks in the stores (at least here in the Dallas area) are super friendly and seem to go above and beyond to take care of folks.
On a side note, I also had the top case (which includes the keyboard) replaced way outside of warranty due to cracking along the edge of the palmrest area for free by them as well.