MacBook cracked!!!!!!!!

Discussion in 'MacBook' started by lpshean, Apr 7, 2008.

  1. lpshean macrumors regular

    lpshean

    Joined:
    May 30, 2005
    #1
    God i'm dissapointed in Apple's workmanship for my MacBook!

    I woke up and i saw this crack on the edge of my Dec 2006 MacBook!

    [​IMG]

    [​IMG]

    [​IMG]

    I know it's COSMETIC damage and i could glue it back or something, but i'm just shocked at how this could happen?? I've had my iBook for a long long time but nothing even close like this happened! I understand scratches, but a big crack without me doing anything to it???

    Anyone else had this happen to them?
     
  2. Samwise592 macrumors regular

    Joined:
    Feb 4, 2007
    Location:
    Long Island, NY
    #2
    my friend has the white MacBook (2.0ghz) it cracked in the same exact spot, only on one side. He did it by closing the lid too hard.
     
  3. szsiddiq macrumors 6502

    szsiddiq

    Joined:
    Dec 21, 2005
    #3
    It's a pretty big design flaw, IMHO. You can say it's just cosmetic, but that leaves the innards exposed to more dust than necessary.
    I might be wrong, but if memory serves me right, the iBooks didnt have that lip at the end...the plastic from the palm rest went all the way to the end. And in powerbooks and MBP i'm pretty sure the edging is actually a plastic wring going around the palm rest.

    I grr at that...grrr.
     
  4. szsiddiq macrumors 6502

    szsiddiq

    Joined:
    Dec 21, 2005
    #4
    That might exacerbate the problem, but the design is flawed. There's a really thin piece of plastic thats supporting the weight of peoples wrists and hands...bad design :mad:
     
  5. lpshean thread starter macrumors regular

    lpshean

    Joined:
    May 30, 2005
    #5
    I know!

    I've read other threads which have this problem too and they brought it in the Apple Store to be fixed. Problem is, my closest Apple Store is in London!!! And i'm 4 hours and many many £s away! :mad:

    And i've JUST ran out of warranty a month ago!! :(

    Help?

    P.S - I don't close my MacBook very much. It's always on my desk open.
     
  6. fedup flyer macrumors regular

    Joined:
    Jan 18, 2008
    #6
    I have similar cracks on my white MacBook. I took it by the Apple Store and they told me it was covered under Applecare. Unfortuntley, I don't have enough time to turn it in for 3 days for the repair to be done.
     
  7. Santa Rosa macrumors 65816

    Santa Rosa

    Joined:
    Aug 22, 2007
    Location:
    Indiana
    #7
    Flat mate has exactly the same problem at the moment.

    Cause: Had it in his bag with too much pressure on the lid, cracked exactly as yours has done

    Temporary Solution: Cellotape!!

    He is going to take it back to the Apple Store and get them to repair it. Its a shame that this is happening to them. Hope you get it sorted!! :apple:
     
  8. heatmiser macrumors 68020

    Joined:
    Dec 6, 2007
    #8
    Yup...if I'd known the problem was this widespread, I'd have passed on the MB, and gone with a Thinkpad, as I'd originally planned. Mine hasn't cracked yet, but part of why I picked the MB was because I wanted a solid, reliable computer I could stick with for years and years, instead of going through several with the onset of boredom, as was the custom last year. At any rate, I'll keep using it until it cracks (they all do eventually), at which point I'll likely either sell the machine or attempt to have it fixed.
     
  9. lpshean thread starter macrumors regular

    lpshean

    Joined:
    May 30, 2005
    #9
    Some of the members were suggesting i give Apple a ring and then ask if i could post it in for them as the nearest Apple Store for me is 3hours away :(
     
  10. AlexanderTgreat macrumors member

    Joined:
    Feb 26, 2008
    Location:
    Winnipeg canada
    #10
    I can't believe that people are still surprised when this happens. There is honestly a 5 new threads a week about about it. Every macbook is going to crack sooner or later, they have a huge design flaw and mac has done absolutely nothing about correcting the problem. If you buy a macbook be forewarned it will crack at some point and the best you can hope for is for the crack to come later rather than sooner.
     
  11. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #11
    While such cracks may be inescapable because of the material used, Apple will repair virtually all of these kinds of cracks for free, regardless of the warranty status of the machine.
     
  12. szsiddiq macrumors 6502

    szsiddiq

    Joined:
    Dec 21, 2005
    #12
    But the fact that it's a design flaw means that because of poor design, you're inconvenienced.
    So, yea, Apple should and will replace the Macbook free of charge, but it's still annoying. And in another year, it'll break again.
    If they don't fix it in the next iteration, it'll be inexcusable.
     
  13. heatmiser macrumors 68020

    Joined:
    Dec 6, 2007
    #13
    Indeed; I've read multiple posts by different users whose MBs cracked, were "fixed", and cracked again only weeks/months later. Given the MBs have been out for 2 years, Apple has had plenty of time to redesign them in a way that would prevent them from cracking (the way every other manufacturer of cheap laptops has managed to do for the past several years). The fact that they haven't taken such steps is a telling look into their business model.
     
  14. skye12 macrumors 65816

    skye12

    Joined:
    Nov 11, 2006
    Location:
    Austin, Tx
    #14
    Today MacInsider reports new case designs for MB's and MBP's within
    a few months...so the current MB design is on its last legs.

    Sounds like Apple will repair whenever it happens so no sweat.
    Just ordered a new MB. Hope the plastic is better on this last revision.
     
  15. szsiddiq macrumors 6502

    szsiddiq

    Joined:
    Dec 21, 2005
    #15
    From what I've read, they have a lean and over worked design team. They're due to expand, and it's probably in their sights. This last few years has been big with the intel switch, iphone, leopard - they're resources are diverted. I guess it'll take sometime for their product development teams to be more evenly spaced out.
     
  16. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #16
    An additional 2¢, but my daughter has a 2 year old, well-used original 2.0GHz Core Duo white MacBook with nary a crack or split. And no significant case/palm rest coloration, either.
     
  17. jay1097 macrumors member

    Joined:
    Mar 6, 2008
    Location:
    Montreal
    #17
    It seems that this effects a large percentage of users. 2 of my friends with macbooks have also had the same problem. But it was because they slapped they laptop case. It seems to be caused by the magnets just putting to much force on the plastic.
     
  18. Hawkeye411 macrumors 68000

    Hawkeye411

    Joined:
    Jun 6, 2007
    Location:
    Canada EH!!!
    #18
    I see what's happening. The "bumps" on the plastic just above the screen must be cracking the plastic on palm rest when the lid is closed. I wonder what can be done to prevent this?

    [​IMG]
     
  19. ryannel2003 macrumors 68000

    ryannel2003

    Joined:
    Jan 30, 2005
    Location:
    Greenville, NC
    #19
    If I were the OP, I would take it to an Apple Store and have it diagnosed. It's a pretty common problem on the MacBook's and most people are having theirs repaired for free, regardless of whether you have a warranty or not.
     
  20. szsiddiq macrumors 6502

    szsiddiq

    Joined:
    Dec 21, 2005
    #20
    Might be part of the problem...but my sisters is cracked up on the sides as well. I'll admit she might not take the best care of her laptop, but this sort of thing could have been prevented with better design. This seems like a basic and easily catchable materials failure - they just didn't put enough emphasis into the internal mechanics of the material while designing.
     
  21. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #21
    Stop standing on the machine, for one. :eek:
     
  22. ckaven macrumors newbie

    Joined:
    Apr 7, 2008
    #22
    macbook crack

    how did everyone get it fixed for free out of warranty. i took mine into the apple store today and they quoted me 225.00 to fix that little crack. what should i do
     
  23. NEiMac macrumors regular

    Joined:
    Aug 13, 2007
    Location:
    THe really dry side of the Pacific NW
    #23
    Yes, this crack happened with mine too. I put a piece of clear tape on it, its way out of warranty anyways. I really love the computer though, one of my favorite computers I've owned. Apple really should fix the problem and maybe do a recall or something. I think ill replace this one when they come out with the new redesigns, I sure hope they put more effort into the new design then they have with there computers lately. Im getting tired of thinner smaller computers with crappy graphics cards, sucky screens and cracking cases. I have a 20 inch iMac, its a ok computer but somehow I cant get rid of the feeling I could of put $1600 to better use. First mac I have ever felt that way about.
     
  24. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #24
    There have been numerous threads, and they've covered the "out of warranty" issue as well. Apple has been replacing these cracked MB, just give them a call and they should be able to replace the casing while you wait at the Apple Store. And if you are too far from the Apple Store, ask them to send a pre-paid mailer to have it repaired and returned as soon as possible. :(
     
  25. krye macrumors 68000

    krye

    Joined:
    Aug 21, 2007
    Location:
    USA
    #25
    You can buy a replacement top on eBay for cheap. Way cheaper than going through Apple. That's if Apple won't fix it.
     

Share This Page