Macbook Fell whilst plugged in - broken?

Discussion in 'MacBook Pro' started by jammer19, Jul 10, 2016.

  1. jammer19 macrumors newbie

    Joined:
    Jul 10, 2016
    #1
    I had my laptop on my bed, i moved and it dropped to the floor whilst plugged in to the charger.
    Obviously my heart stopped...
    Macbook seemed to reset itself and came back on and worked ok.
    What i noticed was that the charger made a sizzling noise so I unplugged it. At both ends of the connection, on the Macbook Pro end and the tip of the charger, there are black dots...like its burnt out, there was an electrical shortening of some kind.

    Not knowing what to do I bought another charger, thinking it was only the charger that had broken. After plugging in new charger, there is no charge..the tiny dot light that comes on, at the end of the charger, is not coming on at all and there seems to be no impact with the Macbook :( I cannot test the Macbook as it won't charge.

    I'm gutted and worried. I have no warranty as I bought this Macbook second hand for £450.

    Any help would be very appreciated - I don't know if there is a next step. My photos are on there and I miss my Macbook Pro.

    Thanks in advance.
     
  2. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Unless it starts working again you will need to take it to the Apple Store to have it diagnosed.
     
  3. JackieInCo macrumors 601

    Joined:
    Jul 18, 2013
    Location:
    Colorado
    #3
    What year is the MBP? I have a 2015 that has tumbled off my bed about five times in the year that I have owned it and there is zero damage to it. The reinforcement rubber next to the plug split just a bit but the plastic underneath is still intact so I am not worried. The latest MBPs are pretty solid.

    I would not worry and try buying a new charger for it first.
     
  4. jammer19 thread starter macrumors newbie

    Joined:
    Jul 10, 2016
    #4
    I cant seem to get it to charge, so I cant turn it on as it ran out of battery. I've bought a new magsafe charger and that isn't doing the trick either it seems. But can I ask...the tiny pin dot of red/green light that comes on the charging cable, to show that its charging/charged...does that come on if you just plug it into the wall or does it only come on when you actually attach it to the Mac? Because its not coming on at all.
    Its a Macbook Pro 2013.
     
  5. JackieInCo macrumors 601

    Joined:
    Jul 18, 2013
    Location:
    Colorado
    #5
    The light only comes on when connected to the Mac. Sounds like you have some damage then. Can you see if any of the pins on the magsafe connector on the Mac look damaged?
     
  6. jammer19 thread starter macrumors newbie

    Joined:
    Jul 10, 2016
    #6
    Hi Jackie thanks for your reply...yes they look damaged :( A few of the pins have black marks on them and I think some of them have even split or at least something like that! I just can't believe it :(
    --- Post Merged, Jul 10, 2016 ---
    Im wondering if there is a tutorial showing how to renew this part of the Mac? If this is at all possible?
     
  7. jerryk macrumors 68020

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    Nov 3, 2011
    Location:
    SF Bay Area
    #7
    Look on Youtube. A number of board level repairs are document there. But make sure you are comfortable working at that level. Otherwise take it to a repair shop.
     
  8. Queen6 macrumors 603

    Queen6

    Joined:
    Dec 11, 2008
    Location:
    Enjoying Better Things
    #8
    Best bet with limited technical knowledge is to have the notebook checked out by Apple or a Mac specialist to see what the extent of the damage is. The charging LED (light) only illuminates when plugged into the computer,and arcing of the pins suggests that something has shorted, likely internally as you have tried a seeing wall charger.

    iFixit.com will have a teardown of the MacBook, possibly a repair guide for your model, equally you need the right tools and skill to diagnose exactly the issue. With luck it may just be an internal fuse which should not be too expensive a fix, at worst a new Main Logic Board.

    Apple have flat tier repair costs and may offer this option as it can be far cheaper, much depends on the Genius - being concerned & polite can go a long way to getting a better solution.

    Q-6
     
  9. tubeexperience, Jul 10, 2016
    Last edited: Jul 10, 2016

    tubeexperience macrumors 68030

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    #9
  10. jammer19 thread starter macrumors newbie

    Joined:
    Jul 10, 2016
    #10
    OK so ive cleaned the contacts on the connecting part of where the charger is connected to the Macbook. Some darkish marks came off but to no avail - charger still isn't lighting up.
    I'm literally praying that it just needs a new Magsafe board, like tubeexperience says...and excited of the prospect of being able to fix this myself..but yes, preparing myself for worse things. Really appreciate everyones input, thank you!
    --- Post Merged, Jul 10, 2016 ---
    I've also just realised that my Macbook is year 2010!!
     
  11. MacInTO macrumors 6502a

    MacInTO

    Joined:
    Apr 25, 2005
    Location:
    Canada, eh!
    #11
    You should open it up and physically examine it, but it sounds like what tubeexperience said.

    However, it's a different part for the 2010. It generally costs about $10 used so you might at well give it a shot.
     
  12. jammer19 thread starter macrumors newbie

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    Jul 10, 2016
    #12
    Hey, thanks MacInTO - im going to attempt to do this, I have precision screwdrivers which I've used on my last Macbook Pro a few years back, that sadly went into Kernel Panic...and I never revived it :( I've had 3 Macbooks in the last 6 years....they don't seem to last with me...
    I'm concerned that I went to buy A Magsafe board for a 2010 Macbook Pro and it said there were 2 types and that I must get the right one as they are differently shaped. Should I take the Macbook apart first to reveal a serial code??
     
  13. jerryk, Jul 11, 2016
    Last edited: Jul 12, 2016

    jerryk macrumors 68020

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    Nov 3, 2011
    Location:
    SF Bay Area
    #13
    Just look up Magsage and magsafe 2 connectors and get the one that matches what you currently have. A rMBP likely has the Magsafe 2 connector.
     
  14. jammer19 thread starter macrumors newbie

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    Jul 10, 2016
  15. hammie14 macrumors regular

    hammie14

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    Mar 18, 2010
    Location:
    London, UK
    #15
    I think they mean rMBP (Retina Macbook Pro)
     
  16. jerryk macrumors 68020

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    Nov 3, 2011
    Location:
    SF Bay Area
    #16
    I just saw your comment about your MBP being a 2010, not 2013. In that case it likely has the original Magsafe connector.
     
  17. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #18
    If your MBPro is a 13-inch, 2010 MacBook Pro, then, yes that should be correct.
    You need to verify the exact model. For example, it's not too clear if you have a MacBook (which has a white plastic case), or a MacBook Pro, which is aluminium.
     
  18. jammer19 thread starter macrumors newbie

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    Jul 10, 2016
    #19
    Oh sorry - its a Macbook Pro says 2010 on the back :)
    --- Post Merged, Jul 12, 2016 ---
    Oh my word..okay so I bought this on Ebay and the write up says mid 2012 13inch Macbook Pro...on the back of the Macbook though, it says 2010....
     
  19. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #20
    13-inch, 15-inch, or 17-inch screen?
    If the "2010" is on the legal information label, then that may not be enough to tell which model you have.
    If you really don't know for sure, that same label on the bottom will show the serial number.
    You can enter that serial number at a site that will give you information about that particular Mac, such as this site ,
    Or, you can also post the serial number back here in another post, and someone will verify what you have. Getting the correct Magsafe board then will be clear. The replacement is fairly simple, and only takes a few minutes to complete.
     
  20. jerryk macrumors 68020

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    Nov 3, 2011
    Location:
    SF Bay Area
    #21
    That eBay listing is a mess. From the listing it is 50/50 that it correct. Lets just hope the seller made a copy/paste error. At least it is only 12 Quid.
     
  21. jammer19 thread starter macrumors newbie

    Joined:
    Jul 10, 2016
    #22
    DeltaMac - thanks so much for the link to that site! I've managed to see that it is indeed a mid year 2012 Macbook Pro. It says it should be using a 60w charger...both of my chargers are 85w...would this damage the system at all?
    So now I know for sure which year it is, I feel more confident.
    JerryK... I know, it doesnt really give a definitive answer as to which part I really need.
    Now Im not sure where to buy the actual part I need?
     
  22. iMacC2D, Jul 13, 2016
    Last edited: Aug 12, 2017
  23. jammer19 thread starter macrumors newbie

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    Jul 10, 2016
  24. jammer19 thread starter macrumors newbie

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    Jul 10, 2016
    #25
    Oh my god!! I actually fixed it - with thanks to everyone here!! Thank you so much...I followed ifixit, bought the part for about 12 pounds...and its worked!!!
     

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