Hey maybe you guys can help me with a hard drive issue? My girlfriend's macbook was unexpectedly quitting applications, so I told her to try restarting her computer. It shut down but when it started back up, it got stuck on the Apple screen for about 30 seconds and then showed the "prohibited" sign. I googled some stuff and an Apple support doc recommended resetting the PRAM but that didn't help. Then it said to try doing an archive and install but that didn't work either. The drive wouldn't show up as an available hard drive.
I connected it to my macbook via firewire disk mode, and it shows up in Disk Utility, but with no volumes on it (or partitions), and it doesn't show anything on the desktop. When I try to open Drive Genius or DiskWarrior, they both get to "scanning for drives" and then beach ball until the bad hard drive is unplugged. If I restart my computer with it connected and hold down option (to select the start up disk), it won't load anything until I unplug the bad drive.
The drive is under AppleCare, but I would like to be able to access it just once more to pull a couple of files off. So I guess at this point, that's the goal. Does anyone have any idea of what else I can do?
much thanks.
I connected it to my macbook via firewire disk mode, and it shows up in Disk Utility, but with no volumes on it (or partitions), and it doesn't show anything on the desktop. When I try to open Drive Genius or DiskWarrior, they both get to "scanning for drives" and then beach ball until the bad hard drive is unplugged. If I restart my computer with it connected and hold down option (to select the start up disk), it won't load anything until I unplug the bad drive.
The drive is under AppleCare, but I would like to be able to access it just once more to pull a couple of files off. So I guess at this point, that's the goal. Does anyone have any idea of what else I can do?
much thanks.