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knight93

macrumors newbie
Original poster
Jun 12, 2012
22
0
My girlfriend has had the 2011 15inch macbook pro and it suddenly started acting up. I'm pretty sure the GPU screwed up like the rest of the 2011 macbook pro's have been experiencing. I knew about the replacement programme but just found out that they ended it in December 2016. It is now 3 months later... do you guys think we have a chance of negotiating with them to get it fixed for free? Or is it a lost cause and we should just look into a new mac. I told her we should not spend any money on it since its already approaching being 6 years old.
 

keysofanxiety

macrumors G3
Nov 23, 2011
9,539
25,302
Can't hurt to try. But it's likely a lost cause and they won't fix it for free.

You're right in saying not to pay for a repair; they'll use refurb boards which will exhibit the same problem.
 

Wrong Turn

macrumors member
Aug 14, 2013
51
15
Well the 2011 model became vintage the 31st of December so they don't have any spare parts any longer.
People (like me) who had unresolved issues with this model that was going on beyond this date received a replacement unit.
You should of course try, but be prepared for a negative answer.
 

keysofanxiety

macrumors G3
Nov 23, 2011
9,539
25,302
Well the 2011 model became vintage the 31st of December so they don't have any spare parts any longer.
People (like me) who had unresolved issues with this model that was going on beyond this date received a replacement unit.
You should of course try, but be prepared for a negative answer.

Only the Early 2011s were deemed to be vintage; the mid/late ones are still serviceable. However that is a very good point as it won't be long until all 2011s are deemed vintage some time this year.

https://support.apple.com/en-gb/HT201624
 

knight93

macrumors newbie
Original poster
Jun 12, 2012
22
0
Oh thanks for the helpful responses! A software fix wouldnt be a good long term fix but we will try it! We are probably just going to go to the store with low hopes and if they ask us to pay for the fix we will just look for a new mac! 6 years is quite a good time for a well-used main laptop!
 

ZapNZs

macrumors 68020
Jan 23, 2017
2,310
1,158
They told me less than two weeks after the program ended that there was nothing they could do and that the computer isn't even in their system - so it seems unlikely but cannot hurt to try.
 

knight93

macrumors newbie
Original poster
Jun 12, 2012
22
0
I meant a long term fix in terms of having a computer with a dedicated graphics card for her video editing. We will try your fix though! Might be able to use it as some itunes server haha. Thanks for the help guys!
 
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