MacBook pro 2016 lid alignment

[Calby]

Hi,
Is your lid in alignment with the body perfect?
If you take your finger and drag it up and down over the side can you feel a differens?

My has a 0.3mm off, it's more to the right with 0.3mm I can feel it when I drag my finger up and down on the left side.
When it's in claimshell mode.


I'll not repair it as I guess that it's not doing any harm on the mbp?
And it's a bigger risk that something goes wrong if they open it up, and even if they open it up and adjust the screen will they get it 100% perfect?

The screen don't sound anything when I open it and it works perfect when I open it etc.


Here is a picture of it, the lines on the paper are bigger as you can see, I did place it on a paper so you could see it against something else.

 

[Gav2k]

Take it in its adjustable and a valid reason as to why you should never open from a corner as it can cause it.

 

[Calby]

Take it in its adjustable and a valid reason as to why you should never open from a corner as it can cause it.

I have never opened it from the side as far as I know, I always use to open it in the middle - the MBP is only 3 days old.

I have 10.000km (6213 miles) drive to nearest repair center. It's 20.000km (12427 miles) totally.

It's just off with a little 0.3mm (0,011811023622047244 inches) can it do any harm if I wait to adjust it?
I also have a pop sound from it and Apple will call me when they know what they want me to do, so if they want med to have it repaired for that it don't feel right to leave it in for repair before that as then I'll take the drive again for the second repair.

 

[SteveJUAE]

Not sure how you get 10K to service centre but phone up support and get a box to post it to Apple

 

[Calby]

Not sure how you get 10K to service centre but phone up support and get a box to post it to Apple

I live in Sweden, and not in I big town.
Apple don't have mail in to repair in Sweden.

I can't stand this anymore it's my 6th mbp.

I have been driving for like 100.000km totally to all the replacements etc.
Did have my 5th in for repair for 2 days and not even apples engineers know what causing the issue, but they do agree that it's a hardware issue.
So I did take it from the repair shop to replace the unit in the store.

Now, my 6th one have the screen issue and pop sound - currently waiting for apple to get back to me to tell me what they think that I should do.
That they send me a replacement unit is to much to hope for I guess.

This is All of my issues and I did replace all of the units.

1. To hot
2. Graphic issue
3. Electric issue, sparkle and stuff.
4. Univen on the table
5. Pop / click sound
6. This one with the screen and pop sound.

 

[SteveJUAE]

I live in Sweden, and not in I big town.
Apple don't have mail in to repair in Sweden.

I can't stand this anymore it's my 6th mbp.

I have been driving for like 100.000km totally to all the replacements etc.
Did have my 5th in for repair for 2 days and not even apples engineers know what causing the issue, but they do agree that it's a hardware issue.
So I did take it from the repair shop to replace the unit in the store.

Now, my 6th one have the screen issue and pop sound - currently waiting for apple to get back to me to tell me what they think that I should do.
That they send me a replacement unit is to much to hope for I guess.

This is All of my issues and I did replace all of the units.

1. To hot
2. Graphic issue
3. Electric issue, sparkle and stuff.
4. Univen on the table
5. Pop / click sound
6. This one with the screen and pop sound.

Whilst I appreciate your frustration and similarly I live in countries where Apple support is flaky at the best of times so I know so called approved retailers often are of no help unless you bought from them. I presume this is what's happening with the 7 in Stockholm ?

However even if you drive to France, Germany or even UK it's under 2.5k

 

[Calby]

Whilst I appreciate your frustration and similarly I live in countries where Apple support is flaky at the best of times so I know so called approved retailers often are of no help unless you bought from them. I presume this is what's happening with the 7 in Stockholm ?

However even if you drive to France, Germany or even UK it's under 2.5k

Haha now I see, it's a typo with one 0 to much.

I did email the 3rd party store and I did ask if I could replace it.
Let see what they say, it's a 2h drive one way to the reseller.
But what I can't imagine that I'll get a 7 replacement with issues.

I did phone a repair center and they told me that it's only cosmetic that 0.3mm off will not harm the MBP.
They did not know if they could adjust it either as the mbp 2016 don't function in the same way as the mbp 2015.
But they told me that they can make a try if I wanted to.

But still if I can replace it I'll do that, just waiting for the answer from the reseller or that Apple will call me back.

 

[Mammut]

There is an Apple Store in Täby?! 163km from Gävle... So why do you think, that you have to drive 10k kilometers? Or is your location in your profile not valid anymore?

 

[Ovedius]

I live in Sweden, and not in I big town.
Apple don't have mail in to repair in Sweden.

It hit me last year what a colossal pain in the ass it is to be an Apple-owner in anything other than a major city with an Apple Store.
If you live in, oh say, Sweden or Norway you are in for a massive hassle if you need any repairs.

Firstly, there are very, very few authorized third party repair alternatives.
And, naturally, in a country where everything is pretty far from everything else: not only are they few but also far apart.
Apple does not give a single **** if you need repairs.
They will not retrieve your broken whatever at all.
You will be directed to your "nearest" authorized repair center.
Nearest meaning up to 1500 miles one way on narrow, icy roads.

So you need to ship your broken crap to these authorized repairbastards.
And here in Norway at least, that means paying about $17 to send it through the post.
Here's the real stinker though; packages are only insured up to about $1100.
So good luck sending your $3300 Macbook in a flimsy cardboard box insured for a third of your Macbook's value.

At least if you purchase your Macbook from a local reseller, they have to handle the shipping for you.
But local resellers don't offer BTO hardware, so get bent.


Why am I so god damned angry about this?
Because last year I owned a 12" Macbook.
I loved my 12" dearly.
But it had a blemish, a constant irritant impossible to ignore:
One corner of the TAB-key was sunken; constantly depressed.
And swapping keys did not help, as it was the cap beneath the key that was sunken.
Turns out Apple's AMAZING new butterfly-mechanism doesn't hold up to any wear and tear.
-by the looks of it; neither does their new and improved Mark II Butterfly Crap.
So I contacted Apple. Idiot that I am, I thought they would be very eager to repair any faults with their new and improved keyboard.
Ha.
Nope, "sorry, we don't have the facilites to complete those repairs"...
Come again? Care to repeat that so I can record it and play it back to you so you can hear how impossibly stupid that sounds?
"You'll need to contact an authorized repaircenter. There's one in Trondheim."
"Sure, that's just 700 miles, I'll go warm up the car! ...*******".
"Okay, you can send it to them."
"Sure, I'll just send my $2100 Macbook, basically uninsured, through the post...*******."

I "harassed" Apple with this for about four months before selling that POS 12" to someone who didn't care, and bought last years 15" Pro.
-With a tried and proven design and at least somewhat "user repairable".

I don't know why I expect more from Apple.
Oh, right:
We pay premiums through the nose and the least they can do is offer to cover repairs if their CRAP breaks.
This is when I realized that unless you live in London, New York, Tokyo etc. and do you computing while wearing retro spectacles in a Starbucks, you are a second class customer and nothing but a nuisance if your **** breaks.
...I hate that I love Apple's products.

 

[Calby]

There is an Apple Store in Täby?! 163km from Gävle... So why do you think, that you have to drive 10k kilometers? Or is your location in your profile not valid anymore?

I did get a typo it should have been 100km, haha.

I did talk with the store that I did buy the mbp from, they could not replace it BUT if it's newish. No damage etc. they could buy it back from me and then sell me a new one. A kind of work a round I guess.
Let's hope that they replay my email and tells me that they have it in stock so I can pick it up this weekend.

 

[Mammut]

I did get a typo it should have been 100km, haha.

I did talk with the store that I did buy the mbp from, they could not replace it BUT if it's newish. No damage etc. they could buy it back from me and then sell me a new one. A kind of work a round I guess.
Let's hope that they replay my email and tells me that they have it in stock so I can pick it up this weekend.

Okay, so 2 typos in a row. First 10.000km, then 1.000km, now 100km. But you are sure, that 100km is now correct or is it maybe just 10 or 1km in the end?

Was in Täby Apple Store last week and like I'm used to it from Apple, the guys there were pretty helpful with my iPad problem. So for me, an Apple Store would be the first shot to solve a problem like yours! And if the 163km doesn't seem worth a trip only to solve your MacBook problem: then just visit Stockholm in addition on the same day.

 

[Calby]

Okay, so 2 typos in a row. First 10.000km, then 1.000km, now 100km. But you are sure, that 100km is now correct or is it maybe just 10 or 1km in the end?

Was in Täby Apple Store last week and like I'm used to it from Apple, the guys there were pretty helpful with my iPad problem. So for me, an Apple Store would be the first shot to solve a problem like yours! And if the 163km doesn't seem worth a trip only to solve your MacBook problem: then just visit Stockholm in addition on the same day.

I'm not very good at km as you can se, but in "mil" I'm better.
But indeed it's 100km to Falun or Uppsala.

 

[Mammut]

Was just joking a little bit.
Since you have a properly working machine I wouldn't return it like your retailer suggested you. I mean its obvious here in the forum, that there are some machines which are not that well working. So I would prefer the Apple Store. You can call them first, if they are really capable to fix the problem in-house.

 

[Calby]

Was just joking a little bit.
Since you have a properly working machine I wouldn't return it like your retailer suggested you. I mean its obvious here in the forum, that there are some machines which are not that well working. So I would prefer the Apple Store. You can call them first, if they are really capable to fix the problem in-house.

I understand, but what if they can't adjust the lid? 0,3mm is not much and maybe don't matter either it just that when I got so many bad machines I'm getting frustrated for the tiniest thing on the machine.

But aldo, I have the Pop sound on this one that are sounding from time to time, and it's not the lid it's from something else. Apple them self have no clue what it can bee so they are going to call me later and tell me what I should do.

Gah! I don't know what to do.


I have a perfect display, perfect keyboard, and according to the machine it self it can run for 9-10h on battery.

I got 1 year of warranty and I'll buy AppleCare also just in case as this machine are rev a.
[doublepost=1488888573][/doublepost]here is a picture of it, as you can see it's not much - the lines on the paper are "bigger".

 

[Calby]

Can't decide if I should replace it or not.

 

[Obagleyfreer]

Can't decide if I should replace it or not.

If your screen is good then I'd totally put up with 0.3mm of unaligned top case.
This is totally not worth the hassle to replace.
It's not like it ruins your user experience.
However if you replaced it and got one with a horrible pink or Blue tint to half the screen, you'll be longing for your old one back

 

[SteveJUAE]

Haha now I see, it's a typo with one 0 to much.

I did email the 3rd party store and I did ask if I could replace it.
Let see what they say, it's a 2h drive one way to the reseller.
But what I can't imagine that I'll get a 7 replacement with issues.

I did phone a repair center and they told me that it's only cosmetic that 0.3mm off will not harm the MBP.
They did not know if they could adjust it either as the mbp 2016 don't function in the same way as the mbp 2015.
But they told me that they can make a try if I wanted to.

But still if I can replace it I'll do that, just waiting for the answer from the reseller or that Apple will call me back.

LOL I thought so else you paid more in petrol than your Mac was worth

 

[Calby]

If your screen is good then I'd totally put up with 0.3mm of unaligned top case.
This is totally not worth the hassle to replace.
It's not like it ruins your user experience.
However if you replaced it and got one with a horrible pink or Blue tint to half the screen, you'll be longing for your old one back

Well I got the "pop sound" that are a issue - that's not fun either.

I'm thinking of rolling the dice one more time and if that one are not good I'll take it to a repair center so they can repair it, I'll not replace one more mbp after this.

I can't believe my bad luck with this unit I have never replaced one apple product before.

 

[SteveJUAE]

It hit me last year what a colossal pain in the ass it is to be an Apple-owner in anything other than a major city with an Apple Store.
If you live in, oh say, Sweden or Norway you are in for a massive hassle if you need any repairs.

Firstly, there are very, very few authorized third party repair alternatives.
And, naturally, in a country where everything is pretty far from everything else: not only are they few but also far apart.
Apple does not give a single **** if you need repairs.
They will not retrieve your broken whatever at all.
You will be directed to your "nearest" authorized repair center.
Nearest meaning up to 1500 miles one way on narrow, icy roads.

So you need to ship your broken crap to these authorized repairbastards.
And here in Norway at least, that means paying about $17 to send it through the post.
Here's the real stinker though; packages are only insured up to about $1100.
So good luck sending your $3300 Macbook in a flimsy cardboard box insured for a third of your Macbook's value.

At least if you purchase your Macbook from a local reseller, they have to handle the shipping for you.
But local resellers don't offer BTO hardware, so get bent.


Why am I so god damned angry about this?
Because last year I owned a 12" Macbook.
I loved my 12" dearly.
But it had a blemish, a constant irritant impossible to ignore:
One corner of the TAB-key was sunken; constantly depressed.
And swapping keys did not help, as it was the cap beneath the key that was sunken.
Turns out Apple's AMAZING new butterfly-mechanism doesn't hold up to any wear and tear.
-by the looks of it; neither does their new and improved Mark II Butterfly Crap.
So I contacted Apple. Idiot that I am, I thought they would be very eager to repair any faults with their new and improved keyboard.
Ha.
Nope, "sorry, we don't have the facilites to complete those repairs"...
Come again? Care to repeat that so I can record it and play it back to you so you can hear how impossibly stupid that sounds?
"You'll need to contact an authorized repaircenter. There's one in Trondheim."
"Sure, that's just 700 miles, I'll go warm up the car! ...*******".
"Okay, you can send it to them."
"Sure, I'll just send my $2100 Macbook, basically uninsured, through the post...*******."

I "harassed" Apple with this for about four months before selling that POS 12" to someone who didn't care, and bought last years 15" Pro.
-With a tried and proven design and at least somewhat "user repairable".

I don't know why I expect more from Apple.
Oh, right:
We pay premiums through the nose and the least they can do is offer to cover repairs if their CRAP breaks.
This is when I realized that unless you live in London, New York, Tokyo etc. and do you computing while wearing retro spectacles in a Starbucks, you are a second class customer and nothing but a nuisance if your **** breaks.
...I hate that I love Apple's products.

I do like to read these posts as our USA friends have it so easy, not so bad in UK, France, Germany and a few other places but like you many locals around the world the US model of Apple service is not there let alone other bestbuy and their likes try before you buy

 

[Calby]

I do like to read these posts as our USA friends have it so easy, not so bad in UK, France, Germany and a few other places but like you many locals around the world the US model of Apple service is not there let alone other bestbuy and their likes try before you buy

When I was over to the USA I did love the service from Apple Store and also I did think good of Best Buy.

I wish that we should have the same service here in Sweden.

 

[SteveJUAE]

When I was over to the USA I did love the service from Apple Store and also I did think good of Best Buy.

I wish that we should have the same service here in Sweden.

Don't wish too much as on face value it seems a great thing for consumers but it's reported it cost over $1b for all these returns which inevitable comes back to the consumer

So someone is paying for it somewhere along the line

 

[Calby]

Don't wish too much as on face value it seems a great thing for consumers but it's reported it cost over $1b for all these returns which inevitable comes back to the consumer

So someone is paying for it somewhere along the line

Yes, but if the issue are visible I think the 14 days period of return is a good thing but only if it's a real issue.
No one should buy a product and start with a repair.

 

[fokmik]

sorry to say, but every macbook has this minor difference. I just look at my 15" mBP late 2013, on my MBP and on my 2016 as well...also on clasic MBP. All of them has this, i mean all with this shape design, macs like macbook air or 12" macbook doesnt have it because of their shape

 

[SteveJUAE]

Yes, but if the issue are visible I think the 14 days period of return is a good thing but only if it's a real issue.
No one should buy a product and start with a repair.

Agreed

 

[Calby]

sorry to say, but every macbook has this minor difference. I just look at my 15" mBP late 2013, on my MBP and on my 2016 as well...also on clasic MBP. All of them has this, i mean all with this shape design, macs like macbook air or 12" macbook doesnt have it because of their shape

So you also have it on the left side?
Well that's "good" I guess, then it's not a issue.

But still I have the "pop sound" so I'm still thinking of replacing the MBP.

But good to know that others also have the alignment "issue".