MacBook Pro 2017 Touch Bar Display Defect?

Discussion in 'MacBook Pro' started by mydogeatsbeats, Oct 1, 2017.

  1. mydogeatsbeats macrumors regular

    Joined:
    Sep 16, 2016
    #1
    Hi,

    just wanted to know if this is a accepted defect? If I can go to the genius bar and claim a display exchange?

    Im out of my 2 weeks return period.

    Is there anyone who had/has the same problem with backlight bleed/ ips glow?

    Thank you really much!

    [​IMG]

    https://www.imagebanana.com/s/832/UFTJyW5x.html
     
  2. kngqw macrumors newbie

    Joined:
    Oct 20, 2015
    Location:
    Romania
    #2
    They all have it to some degree, it's normal.
     
  3. mydogeatsbeats thread starter macrumors regular

    Joined:
    Sep 16, 2016
    #3
    Thanks! I yes I know that it is a common problem with IPS panels but im really curious how "bad" mine is compared to other 2016 or 2017 models.

    You pay 2k € for a laptop and its a pity that they still suffer in 2017...
     
  4. William Payne macrumors 6502a

    Joined:
    Jan 10, 2017
    Location:
    Wanganui, New Zealand.
  5. mydogeatsbeats thread starter macrumors regular

    Joined:
    Sep 16, 2016
    #5
    Don't know in reality its not as red. if you look from the side the backlight turns red, awkward. but in reality these spots are more "yellow" than red.

    I really would like to know your results if you put the brightness to max and go to http://lightbleedtest.com/
     
  6. William Payne macrumors 6502a

    Joined:
    Jan 10, 2017
    Location:
    Wanganui, New Zealand.
    #6
    Its probably just the black causing the backlight to appear red. like some kind of filter.
     
  7. ZapNZs macrumors 68020

    ZapNZs

    Joined:
    Jan 23, 2017
    #7
    That looks pretty bad - but it is hard to gauge these things by photos alone. It seems that photos sometimes makes this appear much worse than it really is.

    The big question is whether or not this is noticeable in normal usage? If it is, I think it is reasonable to request the issue be fixed (if you are not that far out of the 2 week period, Apple may swap the entire unit as a gesture of good will). If it is not, then I do not think it is an issue.
     
  8. Penlocky macrumors member

    Joined:
    Feb 7, 2017
    #8
    I see quite a black light bleeding on the bottom right middle area. You can bring it into apple store and ask them for a display change. Although I am not sure about the red/yellow tint on the sides if that is normal or not. You can compare the issue with the in store MBP in Apple store to show the staff.

    What about the touchbar you are talking about?
     
  9. mydogeatsbeats thread starter macrumors regular

    Joined:
    Sep 16, 2016
    #9
    I have made an appointment but I really think they will not accept this as a defect. If you bend the screen a little bit it gets better.

    I would say I notice it a little bit if I watch movies with black bars..
     
  10. Penlocky macrumors member

    Joined:
    Feb 7, 2017
    #10
    That is quite an unacceptable thing to see inequal brightness when watching dark movies. Mine doesnt have that problem.
    Try to persuade them to change as much as possible =)
     
  11. PBG4 Dude macrumors 68030

    PBG4 Dude

    Joined:
    Jul 6, 2007
    #11
    11F97F7A-D324-4CF0-AD2F-72C6A19CED9A.jpeg My screen looked perfect to my naked eyes but has the same bloom in the corners when photographed. Since I can’t see it with my own eyes and don’t ever use my MBP at 100% brightness, I’m not going to worry about it.

    White circle is the mouse pointer.
     
  12. mydogeatsbeats thread starter macrumors regular

    Joined:
    Sep 16, 2016
    #12

    But yours seems much better than Mine
     
  13. psyduckuta macrumors newbie

    psyduckuta

    Joined:
    Mar 29, 2018
    #13
    Hi guys! New member here. I own a macbook pro, 15 inch, 2017 model. I actually had screen problems with my mac after 6 months of purchase. It displayed a tint of blue on the screen. You wouldn't actually notice it at first, but if you would try to look at it closely on a white screen, it's very noticeable. I went to a service center, then they did some diagnostics and found out that it is a "hardware issue". Thus, they replaced the entire screen after 2 weeks. They haven't mentioned about staingate when they handed over my laptop after screen replacement (I knew nothing about it, until now). We checked the new screen and its display is ok. However, the problem recurred after 3 months.

    I plan to go back to the service center and try to get it fixed AGAIN. I'm still on my 1 year warranty so I guess they should replace it. It's really such a hassle because I needed to back-up all my files and install them all over.

    I'm really concerned if this problem would recur on the 2nd screen replacement. I would appreciate it if someone would share their own similar experience on this problem. What did you guys do?

    Thank you very much.


    PS: Please don't mind the dark spot right at the center (camera issue).


    1st problem
    0-02-06-cb99ec52c71dcc4b1cb8c01af3689afe2d4d9e9cb73530b2f4ad0fd4053d894c_full.jpg



    After replacement
    0-02-06-57019746978e579f04f6920617f382d053ead716754c8ce116012883d3a4c1fa_full.jpg
     
  14. cambookpro macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #14
    I'm noticing my MBP is developing a light blue spot in the centre on the screen. 13" 2016. A bit concerning.
     
  15. psyduckuta macrumors newbie

    psyduckuta

    Joined:
    Mar 29, 2018
    #15
    Hi! I'm glad to know that I'm not alone on this. I've actually searched for lots of screen complaints with the hopes of finding a case that's quite similar to mine but to no avail. Now, I plan to go back to the service center and hope that it gets replaced like the last time. Although right now, it's barely noticeable especially in full brightness and with other colors, I really can't just unsee it. :(

    Btw, what do you intend to do now that you've noticed something that's developing on your screen?
     
  16. maiky macrumors newbie

    maiky

    Joined:
    Jun 12, 2018
    #16
    Wow, I have the same exact problem with my 15" 2016 MacBook Pro (Touchbar).
    Developing blue tint in the exact same regions you described.

    Were you able to solve this issue with a screen replacement?
    I figure if enough people have this same problem they should do a recall!
     
  17. psyduckuta macrumors newbie

    psyduckuta

    Joined:
    Mar 29, 2018
    #17
    I got my 2nd screen replacement 2 weeks after I handed it over to them. It's been almost 3 months since I had the replacement, and right now, I've grown more meticulous than ever before with my screen. lol

    I now use a microfiber cloth to wipe both the screen and the keyboard whenever I see some dirt or oil deposits on them. I did not follow some of the suggestions to place screen protectors since I've noticed that the clearance between the screen and the keyboard is pretty thin already and it might damage the screen. I also followed the suggestion to close my mac until it reaches ambient temperature.

    So far, the screen looks good as brand new. We'll see after another 3 months or so if the problem would recur, but hopefully not. :)
     
  18. Navvier macrumors newbie

    Navvier

    Joined:
    Aug 4, 2018
    #18


    disp3.jpg
    I have the same issue on my MBP 2016 15, what's the reason of this, guys?
     
  19. esaelias macrumors regular

    esaelias

    Joined:
    Dec 30, 2016
    #19
    that is not backlight bleed the red is when you take a picture in real life you cant see the red, so all in all you have a good moitor
     
  20. Yutiro macrumors newbie

    Joined:
    Sep 15, 2018
    #20
    I have the same issue here.
    This is my second screen, as I have already replaced my previous one due to the same issue last January.
    Now, I no longer have the one-year warranty.
    What should I/we do?

    IMG_3174.JPG
     
  21. buran-energia macrumors regular

    Joined:
    Oct 9, 2017
    #21
    Bring it to Apple and tell us the results. They service some retina display quality issues without warranty.
     
  22. flippinphil macrumors newbie

    Joined:
    Dec 11, 2018
    #22
    --- Post Merged, Dec 11, 2018 ---
    Exactly same problem here with ~8-month-old 2017 MBP 15". Extremely disconcerting and disappointing.
     
  23. FNH15 macrumors 6502

    Joined:
    Apr 19, 2011
    #23
    I have this problem on my 3-month old 2018 15''. Noticed it about a week ago - I guess Apple still hasn't fixed this problem...
     
  24. XianquanShi macrumors newbie

    Joined:
    Jan 7, 2019
    #24
    Hi guys,

    I think the problem is a design defect of MacBook Pro 15'' with the new model. It is worth a RECALL !

    I have the same display problem, and it is the second time the problem occurs. The first screen change was in the 13th months after purchase. The second time I found the problem was 3 months after the change.

    I collected cases with the same issue:
    https://discussions.apple.com/thread/8304551
    https://discussions.apple.com/thread/8592469
    https://discussions.apple.com/thread/8486087
    https://discussions.apple.com/thread/8454945
    https://zhuanlan.zhihu.com/p/37370219

    It is not a rare case, and a lot of people don't realise it yet. Hope more and more people report the problem to Apple.

    In addition, there is another trackpad defect of MacBook Pro 15'':
    The left and right edges of the trackpad do not work properly (can't be pressed) in a very high chance. This problem doesn't occur to 13''

    My MacBook Pro 15'':
    Screenshot 2019-01-07 21.46.14.png

    Before change the display:
    IMG_2614.JPG

    After 3 months the problem occurs again:
    fullsizeoutput_1480.jpeg
     
  25. Painter2002 macrumors 6502a

    Painter2002

    Joined:
    May 9, 2017
    Location:
    Austin, TX
    #25
    I'm curious, do you carry your machine in a carrying case with other items or possibly with carry it with any pressure from you hand on the monitor itself when carrying it in clamshell mode?

    Not saying its your fault, but I have seen these reports pop up, and these almost look like pressure points where the LED panel got some slight pressure, and could be causing this issue. This used to be a more common issue on older LED and LCD monitors, especially before they had the glass front panels and were more susceptible to being bent or damaged from pressure to the screen.

    I say this all because I had personal experience with an old 2012 MacBook Pro that had pressure point discoloration from the previous owner putting too much force near the hinge of the monitor, and on a Lenovo laptop that had a similar issue, all similar to what you are seeing.
     

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