MacBook Pro 2017 Touch Bar Display Defect?

mydogeatsbeats

macrumors regular
Original poster
Sep 16, 2016
145
72
They all have it to some degree, it's normal.
Thanks! I yes I know that it is a common problem with IPS panels but im really curious how "bad" mine is compared to other 2016 or 2017 models.

You pay 2k € for a laptop and its a pity that they still suffer in 2017...
 

ZapNZs

macrumors 68020
Jan 23, 2017
2,310
1,155
That looks pretty bad - but it is hard to gauge these things by photos alone. It seems that photos sometimes makes this appear much worse than it really is.

The big question is whether or not this is noticeable in normal usage? If it is, I think it is reasonable to request the issue be fixed (if you are not that far out of the 2 week period, Apple may swap the entire unit as a gesture of good will). If it is not, then I do not think it is an issue.
 

Penlocky

macrumors member
Feb 7, 2017
82
20
I see quite a black light bleeding on the bottom right middle area. You can bring it into apple store and ask them for a display change. Although I am not sure about the red/yellow tint on the sides if that is normal or not. You can compare the issue with the in store MBP in Apple store to show the staff.

What about the touchbar you are talking about?
 

mydogeatsbeats

macrumors regular
Original poster
Sep 16, 2016
145
72
I see quite a black light bleeding on the bottom right middle area. You can bring it into apple store and ask them for a display change. Although I am not sure about the red/yellow tint on the sides if that is normal or not. You can compare the issue with the in store MBP in Apple store to show the staff.

What about the touchbar you are talking about?
I have made an appointment but I really think they will not accept this as a defect. If you bend the screen a little bit it gets better.

I would say I notice it a little bit if I watch movies with black bars..
 

Penlocky

macrumors member
Feb 7, 2017
82
20
That is quite an unacceptable thing to see inequal brightness when watching dark movies. Mine doesnt have that problem.
Try to persuade them to change as much as possible =)
 

PBG4 Dude

macrumors 68030
Jul 6, 2007
2,918
2,204
11F97F7A-D324-4CF0-AD2F-72C6A19CED9A.jpeg
My screen looked perfect to my naked eyes but has the same bloom in the corners when photographed. Since I can’t see it with my own eyes and don’t ever use my MBP at 100% brightness, I’m not going to worry about it.

White circle is the mouse pointer.
 
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psyduckuta

macrumors newbie
Mar 29, 2018
5
4
Hi guys! New member here. I own a macbook pro, 15 inch, 2017 model. I actually had screen problems with my mac after 6 months of purchase. It displayed a tint of blue on the screen. You wouldn't actually notice it at first, but if you would try to look at it closely on a white screen, it's very noticeable. I went to a service center, then they did some diagnostics and found out that it is a "hardware issue". Thus, they replaced the entire screen after 2 weeks. They haven't mentioned about staingate when they handed over my laptop after screen replacement (I knew nothing about it, until now). We checked the new screen and its display is ok. However, the problem recurred after 3 months.

I plan to go back to the service center and try to get it fixed AGAIN. I'm still on my 1 year warranty so I guess they should replace it. It's really such a hassle because I needed to back-up all my files and install them all over.

I'm really concerned if this problem would recur on the 2nd screen replacement. I would appreciate it if someone would share their own similar experience on this problem. What did you guys do?

Thank you very much.


PS: Please don't mind the dark spot right at the center (camera issue).


1st problem
0-02-06-cb99ec52c71dcc4b1cb8c01af3689afe2d4d9e9cb73530b2f4ad0fd4053d894c_full.jpg




After replacement
0-02-06-57019746978e579f04f6920617f382d053ead716754c8ce116012883d3a4c1fa_full.jpg
 
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cambookpro

Contributor
Feb 3, 2010
6,760
2,358
United Kingdom
Hi guys! New member here. I own a macbook pro, 15 inch, 2017 model. I actually had screen problems with my mac after 6 months of purchase. It displayed a tint of blue on the screen. You wouldn't actually notice it at first, but if you would try to look at it closely on a white screen, it's very noticeable. I went to a service center, then they did some diagnostics and found out that it is a "hardware issue". Thus, they replaced the entire screen after 2 weeks. They haven't mentioned about staingate when they handed over my laptop after screen replacement (I knew nothing about it, until now). We checked the new screen and its display is ok. However, the problem recurred after 3 months.

I plan to go back to the service center and try to get it fixed AGAIN. I'm still on my 1 year warranty so I guess they should replace it. It's really such a hassle because I needed to back-up all my files and install them all over.

I'm really concerned if this problem would recur on the 2nd screen replacement. I would appreciate it if someone would share their own similar experience on this problem. What did you guys do?

Thank you very much.


PS: Please don't mind the dark spot right at the center (camera issue).


1st problem
View attachment 756107



After replacement
View attachment 756108
I'm noticing my MBP is developing a light blue spot in the centre on the screen. 13" 2016. A bit concerning.
 
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psyduckuta

macrumors newbie
Mar 29, 2018
5
4
Hi! I'm glad to know that I'm not alone on this. I've actually searched for lots of screen complaints with the hopes of finding a case that's quite similar to mine but to no avail. Now, I plan to go back to the service center and hope that it gets replaced like the last time. Although right now, it's barely noticeable especially in full brightness and with other colors, I really can't just unsee it. :(

Btw, what do you intend to do now that you've noticed something that's developing on your screen?
 
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maiky

macrumors newbie
Jun 12, 2018
1
0
Hi guys! New member here. I own a macbook pro, 15 inch, 2017 model. I actually had screen problems with my mac after 6 months of purchase. It displayed a tint of blue on the screen. You wouldn't actually notice it at first, but if you would try to look at it closely on a white screen, it's very noticeable. I went to a service center, then they did some diagnostics and found out that it is a "hardware issue". Thus, they replaced the entire screen after 2 weeks. They haven't mentioned about staingate when they handed over my laptop after screen replacement (I knew nothing about it, until now). We checked the new screen and its display is ok. However, the problem recurred after 3 months.

I plan to go back to the service center and try to get it fixed AGAIN. I'm still on my 1 year warranty so I guess they should replace it. It's really such a hassle because I needed to back-up all my files and install them all over.

I'm really concerned if this problem would recur on the 2nd screen replacement. I would appreciate it if someone would share their own similar experience on this problem. What did you guys do?

Thank you very much.


PS: Please don't mind the dark spot right at the center (camera issue).


1st problem
View attachment 756107



After replacement
View attachment 756108
Wow, I have the same exact problem with my 15" 2016 MacBook Pro (Touchbar).
Developing blue tint in the exact same regions you described.

Were you able to solve this issue with a screen replacement?
I figure if enough people have this same problem they should do a recall!
 

psyduckuta

macrumors newbie
Mar 29, 2018
5
4
Wow, I have the same exact problem with my 15" 2016 MacBook Pro (Touchbar).
Developing blue tint in the exact same regions you described.

Were you able to solve this issue with a screen replacement?
I figure if enough people have this same problem they should do a recall!
I got my 2nd screen replacement 2 weeks after I handed it over to them. It's been almost 3 months since I had the replacement, and right now, I've grown more meticulous than ever before with my screen. lol

I now use a microfiber cloth to wipe both the screen and the keyboard whenever I see some dirt or oil deposits on them. I did not follow some of the suggestions to place screen protectors since I've noticed that the clearance between the screen and the keyboard is pretty thin already and it might damage the screen. I also followed the suggestion to close my mac until it reaches ambient temperature.

So far, the screen looks good as brand new. We'll see after another 3 months or so if the problem would recur, but hopefully not. :)
 
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Navvier

macrumors newbie
Aug 4, 2018
16
4
I got my 2nd screen replacement 2 weeks after I handed it over to them. It's been almost 3 months since I had the replacement, and right now, I've grown more meticulous than ever before with my screen. lol

I now use a microfiber cloth to wipe both the screen and the keyboard whenever I see some dirt or oil deposits on them. I did not follow some of the suggestions to place screen protectors since I've noticed that the clearance between the screen and the keyboard is pretty thin already and it might damage the screen. I also followed the suggestion to close my mac until it reaches ambient temperature.

So far, the screen looks good as brand new. We'll see after another 3 months or so if the problem would recur, but hopefully not. :)


disp3.jpg

I have the same issue on my MBP 2016 15, what's the reason of this, guys?
 

esaelias

macrumors 6502
Dec 30, 2016
264
38
that is not backlight bleed the red is when you take a picture in real life you cant see the red, so all in all you have a good moitor
 

flippinphil

macrumors newbie
Dec 11, 2018
1
0
Hi guys! New member here. I own a macbook pro, 15 inch, 2017 model. I actually had screen problems with my mac after 6 months of purchase. It displayed a tint of blue on the screen. You wouldn't actually notice it at first, but if you would try to look at it closely on a white screen, it's very noticeable. I went to a service center, then they did some diagnostics and found out that it is a "hardware issue". Thus, they replaced the entire screen after 2 weeks. They haven't mentioned about staingate when they handed over my laptop after screen replacement (I knew nothing about it, until now). We checked the new screen and its display is ok. However, the problem recurred after 3 months.

I plan to go back to the service center and try to get it fixed AGAIN. I'm still on my 1 year warranty so I guess they should replace it. It's really such a hassle because I needed to back-up all my files and install them all over.

I'm really concerned if this problem would recur on the 2nd screen replacement. I would appreciate it if someone would share their own similar experience on this problem. What did you guys do?

Thank you very much.


PS: Please don't mind the dark spot right at the center (camera issue).


1st problem
View attachment 756107



After replacement
View attachment 756108
[doublepost=1544534280][/doublepost]Exactly same problem here with ~8-month-old 2017 MBP 15". Extremely disconcerting and disappointing.
 

FNH15

macrumors 6502
Apr 19, 2011
332
239
I have this problem on my 3-month old 2018 15''. Noticed it about a week ago - I guess Apple still hasn't fixed this problem...
 

XianquanShi

macrumors newbie
Jan 7, 2019
8
0
Hi guys,

I think the problem is a design defect of MacBook Pro 15'' with the new model. It is worth a RECALL !

I have the same display problem, and it is the second time the problem occurs. The first screen change was in the 13th months after purchase. The second time I found the problem was 3 months after the change.

I collected cases with the same issue:
https://discussions.apple.com/thread/8304551
https://discussions.apple.com/thread/8592469
https://discussions.apple.com/thread/8486087
https://discussions.apple.com/thread/8454945
https://zhuanlan.zhihu.com/p/37370219

It is not a rare case, and a lot of people don't realise it yet. Hope more and more people report the problem to Apple.

In addition, there is another trackpad defect of MacBook Pro 15'':
The left and right edges of the trackpad do not work properly (can't be pressed) in a very high chance. This problem doesn't occur to 13''

My MacBook Pro 15'':
Screenshot 2019-01-07 21.46.14.png


Before change the display:
IMG_2614.JPG


After 3 months the problem occurs again:
fullsizeoutput_1480.jpeg
 

Painter2002

macrumors 65816
May 9, 2017
1,088
772
Austin, TX
Hi guys,

I think the problem is a design defect of MacBook Pro 15'' with the new model. It is worth a RECALL !

I have the same display problem, and it is the second time the problem occurs. The first screen change was in the 13th months after purchase. The second time I found the problem was 3 months after the change.

I collected cases with the same issue:
https://discussions.apple.com/thread/8304551
https://discussions.apple.com/thread/8592469
https://discussions.apple.com/thread/8486087
https://discussions.apple.com/thread/8454945
https://zhuanlan.zhihu.com/p/37370219

It is not a rare case, and a lot of people don't realise it yet. Hope more and more people report the problem to Apple.

In addition, there is another trackpad defect of MacBook Pro 15'':
The left and right edges of the trackpad do not work properly (can't be pressed) in a very high chance. This problem doesn't occur to 13''

My MacBook Pro 15'':
View attachment 814674

Before change the display:
View attachment 814672

After 3 months the problem occurs again:
View attachment 814673
I'm curious, do you carry your machine in a carrying case with other items or possibly with carry it with any pressure from you hand on the monitor itself when carrying it in clamshell mode?

Not saying its your fault, but I have seen these reports pop up, and these almost look like pressure points where the LED panel got some slight pressure, and could be causing this issue. This used to be a more common issue on older LED and LCD monitors, especially before they had the glass front panels and were more susceptible to being bent or damaged from pressure to the screen.

I say this all because I had personal experience with an old 2012 MacBook Pro that had pressure point discoloration from the previous owner putting too much force near the hinge of the monitor, and on a Lenovo laptop that had a similar issue, all similar to what you are seeing.
 
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