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myret

macrumors member
Original poster
Dec 18, 2018
38
8
Hello everyone, my new MacBook Pro, which has only 3 cycles, shows this warning. SMC reset did not fix the warning message. I will try to do battery calibration today. It is not a good thing for a new machine... Does anyone else having the same problem with their new machines?
 
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maflynn

macrumors Haswell
May 3, 2009
73,591
43,580
I would but I think after 1 month you cannot exchange it, can I?
Your post, mentions it being brand new, which is why I said take it back. Since its not brand new, call apple support and have them go through their diagnostics.
 
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chrfr

macrumors G5
Jul 11, 2009
13,542
7,064
Hello everyone, my new MacBook Pro, which has less than 50 cycles, shows this warning. SMC reset did not fix the warning message. I will try to do battery calibration today. It is not a good thing for a new machine... Does anyone else having the same problem with their new machines?
Just take it in for service. A battery that fails prematurely is not something you want to keep around, and Apple will resolve it at no cost to you.
 
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myret

macrumors member
Original poster
Dec 18, 2018
38
8
Just take it in for service. A battery that fails prematurely is not something you want to keep around, and Apple will resolve it at no cost to you.
The MBP is under warranty. Apple will swap the battery or machine without issue.
I know but it is very strange to have that kind of problem. I used my mid 2014 mbp for 4 years with no issues but this machine had a problem within 2 months. I have an appointment tomorrow. I will bring it to apple if the battery calibration does not solve the issue. We'll see how it is going
 

PBG4 Dude

macrumors 601
Jul 6, 2007
4,291
4,525
If the only spontaneously combustible part of my MBP was throwing errors, I’d be leaving it outside until Apple could diagnose the issue. That’s just me though.
 
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jerryk

macrumors 604
Nov 3, 2011
7,418
4,206
SF Bay Area
I know but it is very strange to have that kind of problem. I used my mid 2014 mbp for 4 years with no issues but this machine had a problem within 2 months. I have an appointment tomorrow. I will bring it to apple if the battery calibration does not solve the issue. We'll see how it is going

It is called infant mortality. Electronic devices and components suffer from it. Some small percentage will fail soon after first power up. And if they survive this they live to close to the Mean Time Between Failure (MTBF).
 
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ahfu25

macrumors 6502a
Dec 28, 2009
968
32
It is called infant mortality. Electronic devices and components suffer from it. Some small percentage will fail soon after first power up. And if they survive this they live to close to the Mean Time Between Failure (MTBF).
Ha..I learned about this in statistics class!! But yeah what he said....I had an issue with an older MBP about a year after I got it. Trip to the apple store and a few days later...New Macbook. They replaced the entire mbp
 

myret

macrumors member
Original poster
Dec 18, 2018
38
8
Calibration did not work. I went to Apple Store and they took the computer and they will test the machine and probably change the batteries so since it is 2018 model top case will be changed.
 

PBG4 Dude

macrumors 601
Jul 6, 2007
4,291
4,525
Calibration did not work. I went to Apple Store and they took the computer and they will test the machine and probably change the batteries so since it is 2018 model top case will be changed.
The 2018 models have been built for easier battery swapping. They may not have to replace the top case. The ifixit breakdown shows battery adhesive removal tabs, if I remember correctly.
 

myret

macrumors member
Original poster
Dec 18, 2018
38
8
The 2018 models have been built for easier battery swapping. They may not have to replace the top case. The ifixit breakdown shows battery adhesive removal tabs, if I remember correctly.
It is true but only for 2018 macbook airs. Battery is still firmly glued to topcase in MacBook pros
 

myret

macrumors member
Original poster
Dec 18, 2018
38
8
Quick Update. They changed the battery, keyboard etc with top case. Hope there will be no problem in the future...
 
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