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Macbook Pro battery exploded
- Thread starter k40jeep
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Not good news, but I was expecting something a little more dramatic for an 'exploding' battery
What a lithium fire, half the block dead, no more computer, national news?
This happened to me in early May 2008 (and its out of warranty). Set the Macbook Pro on the desk at work in the morning and at lunchtime the computer was rocking side to side. I realized quickly the battery was no longer flush with the MP case bottom. Headed straight for the Apple store after work.
A Genius promptly greeted me and I told him what I needed. Then I said, "I also need to ask someone what happened to my battery." That stopped him dead in his tracks. "What do you mean?". I explained that situation. Now I had the attention of the manager, the Genius, and the head tech guru. I had a new battery in the thing with in 10 minutes, free of charge. Manager made a point to tell the other two, "When someone has a battery gone bad, they are not to leave the store with it. Its a hazard to person and property."
I was impressed.
YM
A Genius promptly greeted me and I told him what I needed. Then I said, "I also need to ask someone what happened to my battery." That stopped him dead in his tracks. "What do you mean?". I explained that situation. Now I had the attention of the manager, the Genius, and the head tech guru. I had a new battery in the thing with in 10 minutes, free of charge. Manager made a point to tell the other two, "When someone has a battery gone bad, they are not to leave the store with it. Its a hazard to person and property."
I was impressed.
YM
Had the pie-eating battery problem with a number of my MBP's - at least 3 that I can directly recall - since late 06 I believe. Number of pie-eating battery problems with non-Apple notebooks in the same period: 0.
Hehe...when a battery in a Windows laptop explodes, it's because Windows (and the laptop's manufacturer) sucks. When a Macbook Pro battery explodes, it's clearly the fault of the battery manufactuer!
lol
This happened to me in early May 2008 (and its out of warranty). Set the Macbook Pro on the desk at work in the morning and at lunchtime the computer was rocking side to side. I realized quickly the battery was no longer flush with the MP case bottom. Headed straight for the Apple store after work.
A Genius promptly greeted me and I told him what I needed. Then I said, "I also need to ask someone what happened to my battery." That stopped him dead in his tracks. "What do you mean?". I explained that situation. Now I had the attention of the manager, the Genius, and the head tech guru. I had a new battery in the thing with in 10 minutes, free of charge. Manager made a point to tell the other two, "When someone has a battery gone bad, they are not to leave the store with it. Its a hazard to person and property."
I was impressed.
YM
I have the exact same problem, they let me leave store with it, twice.
There are pics in this thread.
It just depends on who you talk to. Some people don't care, and others actually try to help you out.
But about the batteries, I read that the type of batteries they use are not that dangerous when they fail. Where some may explode, the type that Apple uses just swells up like the picture.
I've found it the exact opposite. Just goes to show it depends on the individual person you reach...and who knows, maybe what they had for breakfast that morning.
Good story abo the battery, when people say their battery "exploded" they don't mean it literally. Its a figure of speech...it usually swells and maybe contorts. Quick question, did your notebook stop working when this happened or was it plugged in at the time?
Guess this is why they don't call them laptops or recommend you use them on your lap.
Mine was unplugged and resting in the corner of my office for weeks when this happened. Not sure exactly when it happened, as most of the mbp has failed and its more or less a paper weight until I have the time to start repairing everything.
Wow. That's one messed-up battery!
Mine went bad twice, but never swelled. I simply walked in, got a replacement (free under warranty), walked out.
This just happened to the battery in my MBP 2,33 C2D 17"...
Visible both over and under, but not as bad as the first picture. (Still wobbles on the table etc...
And I can't fully charge the battery (just switches between green/amber light), and it turns off without warning at mid 30'is % capacity..
I figured this would be an obvious case where they would replace the battery, but just called them and they said that they wouldn't give me a new one since it was of the "wrong series"... Thumbs up for Apple "service"..
Model A1189
Visible both over and under, but not as bad as the first picture. (Still wobbles on the table etc...
And I can't fully charge the battery (just switches between green/amber light), and it turns off without warning at mid 30'is % capacity..
I figured this would be an obvious case where they would replace the battery, but just called them and they said that they wouldn't give me a new one since it was of the "wrong series"... Thumbs up for Apple "service"..
Model A1189
My Macbook just had the same problem. My battery started to bulge so I took it to where I bought it at Epi Center (Micro 2000 Technology Pte Ltd) in Singapore and they refused to replace it. They said it was year and a half old so it's out of warrantee, and besides its only bloated. I asked them to escalate to Apple, which they did, and Apply refused to replace it. I will continue to use it and hope that it doesn't get worse or cause a fire or leak.
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My Macbook just had the same problem. My battery started to bulge so I took it to where I bought it at Epi Center (Micro 2000 Technology Pte Ltd) in Singapore and they refused to replace it. They said it was year and a half old so it's out of warrantee, and besides its only bloated. I asked them to escalate to Apple, which they did, and Apply refused to replace it. I will continue to use it and hope that it doesn't get worse or cause a fire or leak.
It's over a year old and it's out of warranty, so of course they're going to refuse to replace it.
Its your job to get a new battery. Suck it up and get a new battery. The cost of a new battery is less then an burnt down house or medical bills.
I could see if it wasn't holding a charge, which it still is. Regardless, products should not risk causing fire after 1 year. It's not a warrantee issue. It's a liability issue. Perhaps if they put a sticker on it saying "may cause fire or explosion after 1 year". Any new battery would likely have the same issues. They should be recalled and fixed. Not just sell more.
Another post on exploded batteries
Well, I just couldn't resist in posting here. My MacbookPro also has blown his battery. Called Apple support and got a new angle on 'exploding batteries'. The guy said:
"This is perfectly normal reaction for a battery of that age. It has swollen up to alert you it has to be exchanged"
What a cover-up... A+ on creativity again Apple...
Well, I just couldn't resist in posting here. My MacbookPro also has blown his battery. Called Apple support and got a new angle on 'exploding batteries'. The guy said:
"This is perfectly normal reaction for a battery of that age. It has swollen up to alert you it has to be exchanged"
What a cover-up... A+ on creativity again Apple...