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Macbook Pro damage

faust

faust

macrumors 6502
Original poster
Sep 11, 2007
382
173
Los Angeles, CA
Hello everyone! About two weeks ago I noticed black dots on my laptops surface, left of the touchpad. And I thought they might be pieces of dirt or something along those lines, so I tried lifting them up with tweezers. That did not work, and I noticed that they were below the surface, which utterly horrified me.

I love my Macbook Pro, I've had it since July of last year and hasn't let me down since, but I'm absolutely perplexed as to why these black dots are showing up. There are a bunch of smaller ones farther to the right of the three big ones I have in the below picture.

Is this from the laptop heating and cracking the casing above? Or what the hell is going on? I don't deal with any weird chemicals at all, even at college, so could someone help me figure this out?

laptopdamage.jpg
 
The surface protection layer is thin, for some people their body moisture reacts with holes in the layer to corrode the surface.
 
1) No I haven't changed the hard drive.

2) No, I do not smoke at all.

3) That's what I was thinking. Is there anything I can do about this?
 
It's most likely the pitting issue common on MBPs/Al PBs, due to acidic sweat. Do you type with your hands resting on the comp?
 
Take your computer into to the Apple Store while you still have warranty time left! The case shouldn't be "deteriorating" like that, and as long as they don't think YOU caused the damage (like scratching from a watch band or something), you may be able to get them to replace the top case.
 
across99: Do you think they could replace it in the store or would I have to deal with having it shipped to some god forsaken factory?

The only reason I ask is because this is only the second time something has gone wrong with an Apple product for me. I bought an iPod for my mom at a Best Buy before the Apple store in my town opened up and they sent it to some factory to get it worked on and sent us back a refurbished one in it's place.
 
faust said:
across99: Do you think they could replace it in the store or would I have to deal with having it shipped to some god forsaken factory?
Click to expand...

more than likely they are going to send it off to be repaired. I would highly doubt that they would do the repair right then and there.
 
then I would wait until your school work is done. this way you'll be able to afford to be w/o your laptop for hopefully just a little while.
 
If all it takes is a replacement of the casing, they should be able to do it there. I had an old MacBook Pro's casing replaced and they did it there. I had to wait for the parts to come in but they called me when they arrived and I got to hold on to my MBP until they came in. The replacement only took them half a business day to get to and finish.

Give it a shot.
 
If you do get the top replaced, invest in some Moshi Palmguards or Invisible Shields. The top of my PB got wrecked over 4 years, since I didn't know of their existence.
 
Usually something like that what theyll do is determine whether its covered under warranty,looks like it should, doesnt look like its been scratched or attacked ...theyll give you the option of keeping the computer there, waiting until the part arrives th en they replace it and then get ahold of you, or you can have them take a look, theyll let you know etc etc theyll order the part clal you tell you to bring it in and then you wait usually depending anywhere from the time you come in to a few days.

most of them are pretty generous and nice about repairs and turn around times from my experience.
 
they have replaced the top casting on my macbook pro in store and if they do not have the part in store then ask them if they can order it and then call you. Then you won't be out of a computer for more than 1 day.
 
Im having this issue too.... please keep me updated on what happens at the Genius Bar today!! :D

I feel sort of foolish for bringing my comp in for such a minimal reason, but I really would like these blemishes gone.
 
May I suggest MOSHI palmguard and trackpad film? It's the best palmrest protection I've come across: blends in perfectly with not large and ugly logo, provides an almost hard surface protection and doesn't wear out. beats the pants off marware for quality. And the company is really good to deal with too.
 
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