MacBook Pro HD

Discussion in 'MacBook Pro' started by MarkW19, Jan 30, 2008.

  1. MarkW19 macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #1
    I got my MBP the other day, which has a 200GB 7200rpm HD.

    The HD makes a sort of clunking sound every 30 seconds or so, which doesn't seem to correlate with anything I'm doing at the time. Sometimes, my mouse will freeze for a second just after the clunk sound as well.

    This happens either on Power or Battery, and "Put Hard Disk to sleep when possible" isn't checked.

    Can anyone help?
     
  2. akadmon macrumors 68020

    Joined:
    Aug 30, 2006
    Location:
    New England
    #2
    Time Machine?
     
  3. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #3
    Time Machine is off...
     
  4. Neil321 macrumors 68040

    Neil321

    Joined:
    Nov 6, 2007
    Location:
    Britain, Avatar Created By Bartelby
    #4
    Could be the fact that 2.5 drives are considered portable
    and the sound you hear are the heads docking to prevent
    damage

    Aint got a clue about the mouse
     
  5. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #5
    Do you mean the accelerometer that docks the heads when you drop the laptop? Or is that something they just constantly do anyway?
     
  6. Neil321 macrumors 68040

    Neil321

    Joined:
    Nov 6, 2007
    Location:
    Britain, Avatar Created By Bartelby
    #6
    Im pretty positive they do it all the time.to give a example up until pretty
    recently i had a seagate drive that clicked away for more than a year &
    i didnt let me down once.Its now in a enclosure still going
     
  7. apple90 macrumors member

    Joined:
    Jan 30, 2008
    Location:
    Torrance, CA
    #7
    Had the same problem with you about the HD clucking every 30 seconds. That means that a hard drive failure is expected VERY VERY VERY SOON. That is how I broke my iBook G4... :(

    You should make backup copies right now if you must.

    With kind regards,

    apple90
     
  8. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #8
    My MBP is only 1 day old though...
     
  9. Csmitte macrumors 6502

    Csmitte

    Joined:
    Oct 11, 2007
    #9
    Sorry dude but what I think this gentleman means is you better start using time machine cause if you don't I am sure you will be angry(@urself) LOL.

    Cheers!
     
  10. Neil321 macrumors 68040

    Neil321

    Joined:
    Nov 6, 2007
    Location:
    Britain, Avatar Created By Bartelby
    #10
    if so why has mine been clicking away for well over a year without failure
     
  11. Techguy172 macrumors 68000

    Joined:
    Feb 2, 2007
    Location:
    Ontario Canada
    #11
    Say bye bye hard Drive it's going away better back up if already haven't.
     
  12. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #12
    Well, I don't have anything worth backing up anyway as I've had my MBP for all of one day.

    After waiting 2 weeks for my MBP to arrive, I'd be very disappointed if I can't even manage one day's use.
     
  13. Techguy172 macrumors 68000

    Joined:
    Feb 2, 2007
    Location:
    Ontario Canada
    #13
    Yeah that sucks I'd be pretty pissed if i were you but it happens sometimes can't really blame apple
     
  14. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #14
    Of course I can blame Apple, it's them who have got my £1500 (~$3000).

    Anyway, I've done some research on this - even on these very forums - and it seems it's a common "symptom" with MacBook/MBP drives - it's the disk moving between tracks every 15 seconds or so, to prevent damage from the heads sitting over one area of the disk for an excessive period of time.

    I've backed up anyway, just in case, but I'm fairly sure that's it. It's only a very quiet sound - only audible in very quiet conditions, when the CD drive/fans aren't going etc.
     
  15. xpovos macrumors 6502a

    xpovos

    Joined:
    Jun 7, 2007
    Location:
    Tennessee
    #15
    Frankly, since you're still within the 14-day return period, I think you should ask for a replacement. My 2.6 17" hi-res currently has this symptom, and it's driving me crazy. The worst of it is that it wasn't making the noise before I sent the laptop in for a top case replacement and the idiots at the TX repair depot decided to just REPLACE THE F*^$ING HARD DRIVE INSTEAD. No reason given, nothing wrong with the original hard drive. Oops.

    So I take it back to the Genius bar and they keep it overnight and can't hear the noise. (I don't know how, because even though it's not a loud noise, it's like a chirp-hiccup-clunk noise---definitely not normal.) But because they can't reproduce the issue, they're refusing any additional service.

    Solution: I bought myself a 320GB WD Scorpio to throw in there, warranty be damned.

    The point is that whether or not this noise is a common symptom or indicative of imminent drive failure, it's not a "normal" noise, in the sense that the majority of MacBook Pros either don't make it or don't make it nearly as loudly as mine is.
     
  16. malone macrumors member

    Joined:
    Jan 24, 2008
    #16
    Taken from http://www.pcguide.com/ts/x/comp/hdd/physClunking-c.html :

    "Explanation: Every once in a while the drive makes a "click-click-click" or a clunking noise, either while it is operating or sitting idle.

    Diagnosis: This is usually a message, and the message is: "look out!" Generally speaking, hard disks should not make these sorts of noises. Do not confuse a loud clicking or thunking sound with the quiet "tapping" access sound made by some drives performing thermal recalibration. Also, some newer drives (such as those made by Western Digital) use a feature called "wear leveling", that causes the disk to move from track to track every 15 seconds or so to prevent the heads from sitting over one area of the disk for an excessive period of time (which could increase the possibility of a wearout failure). Time the interval between clicks; if it is 15 seconds exactly and the drive is otherwise fine, this is likely what is going on, and you probably do not have to do anything."
     
  17. Techguy172 macrumors 68000

    Joined:
    Feb 2, 2007
    Location:
    Ontario Canada
    #17

    I'll Admit they could have chosen better drives but most are fine and apple doesn't make the components so.... You can't blame them for the faulty drive it happens
     
  18. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #18
    After hearing the sound more recently, it's more of a quiet falling "tink tink tink" in quick succession (each "tink" being slightly lower in pitch than the previous one) - quite subtle, I only get it now and again, and I can only hear it when the main fan isn't on, CD drive, etc.
     
  19. jeff^d macrumors member

    Joined:
    Nov 8, 2007
    #19
    I have a similar problem, I would almost describe it as a hard drive hiccup. I usually notice it when watching YouTube videos -- every few minutes the video will pause for a split second (the hiccup), barely noticeable IMO. Oddly I don't have the problem when listening to music or playing a DVD.

    I've had my MBP since November, and everything about this laptop is rock steady. Nonetheless, my data is backed up -- it's just standard protocol.
     
  20. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #20
    Yeah, mine has been just fine, including doing intensive audio work every day, despite the scare-mongering.

    A "hiccup" is a good way to describe it, sort of a falling "tink tink tink".

    Anyway, I'm returning my MBP for a couple of minor issues, and getting a brand new Penryn one when they're out (hopefully very soon!).
     
  21. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #21
    Again, the drive has performed flawlessly for me for 5-6 weeks now, doing audio/video work, gaming, the lot.

    After researching, I found a lot of other people have this sound, and it's just the heads moving to reduce wear, etc. Apple also confirmed this, and indeed my colleague's Macbook Pro was also the same.

    So - thanks to the people who helped in this thread. But to the people who were scare-mongering after I posted a slight observation with my new £1500 purchase, and my first laptop - perhaps you should do some research yourself on issues you're not fully knowledgable on, before unnecessarily worrying others in the future? :)
     
  22. Macmel macrumors 6502

    Joined:
    Feb 7, 2008
    #22
    When you choose the adviser, you choose the advice...
    If you wanted knowledgeable opinions, you should have gon to the Apple store and ask for technical advice.
    Also, your description of the sound (every 30 seconds or so...) was not the same description it was given for the "wear-reduction system" (exactly every 15 seconds).
    By the way, my MBP with 200 Gb 5400rpm HD does not make any sound at all and I don't see any "hiccups", etc. If I buy a new $2000 computer and makes all this weird stuff, last thing I would think is that it is normal. A professional computer that freezes every few seconds for a moment while watching video? Are you kidding me?
     
  23. MarkW19 thread starter macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    Surrey, UK
    #23
    I didn't ask for advice from people who didn't know what they were talking about, or that jump to (wrong) conclusions - indeed, one user above has been banned. When I said "can anyone help", I meant from anyone that has had experience and knowledge of this, and not someone that just has the word "clunk" jump out at them, and immediately jumps to the conclusion that my hard drive is about to fail! And, as we all know, Apple technical support are barely perfect. We're all here because we want advice from people that are in the same position as us, in the real world, with probably more experience than the Apple techs, and not just reading standard answers to common questions off a computer screen...

    It doesn't freeze with the "hiccups" by the way, it was just coincidence.

    Your MBP doesn't make any sound AT ALL? What about the standard "clicking" from hard drive read/writes, standard fan noise at <2000rpm? :| If you have a truly silent machine, then you have witnessed a miracle of computer engineering!
     
  24. macvito macrumors newbie

    Joined:
    Mar 8, 2008
    #24
    i have a macbook pro 2.4, 160G hard drive,2G RAM 15.4w
    I dont have any noise from my mac at all,no clicking.
    i am going to get 320G
    (Western digital) if any one knows any better options (brand of hard drive ) please let me know.
    thanks
     
  25. MacDann macrumors 6502a

    MacDann

    Joined:
    Mar 27, 2007
    Location:
    Can see the end of the Earth from here
    #25
    Stick with the WD 320G. You'll be very pleased with it. I am.

    MacDann
     

Share This Page