MacBook Pro Latch

Discussion in 'MacBook Pro' started by Aperture, Aug 18, 2007.

  1. Aperture macrumors 68000

    Aperture

    Joined:
    Mar 19, 2006
    Location:
    PA
    #1
    For a while now, my (well I just traded with a relative but it did it for them too) Macbook Pro has been not shutting right. It was purchased from the Apple Refurb store and is still under AppleCare. I have an appointment for Friday @ the Genius Bar but I wanted your advice first.

    It has never been dropped and basically it won't stay shut. You can shut it but it will not keep. It just pops back open. If you do get it to stay shut (every 1 in 5 tries) it pops right open when you try to pick it up. Has anyone experienced this?

    & of course, a video of my MBP's latch on YouTube.
     
  2. panzer06 macrumors 68030

    panzer06

    Joined:
    Sep 23, 2006
    Location:
    Kilrath
    #2
    The Alum Powerbooks had this problem a lot. I have not noticed the slightly different (two catches instead of one) MBP lid have any issues on mine or the 3 others within our office.
     
  3. gr8tfly macrumors 603

    gr8tfly

    Joined:
    Oct 29, 2006
    Location:
    ~119W 34N
    #3
    Try closing a bit more briskly, from a couple of inches open. The latches probably aren't extending all the way. There's a magnet in the top cover that pulls the latches out of the lid in time for the latch to catch them. When you close it too slowly, they haven't fully extended.

    FYI (and perhaps to give you a bit of confidence in the design): I've had 3 PowerBooks (including the original 500MHz TiBook) and 1 MBP and they've all worked fine. We still have my 667Mhz TiBook - still solidly latched. I know of 6 others (combinations of PB's and MBP's), all fine.

    edit: two of my PB's were single latch 15" models, one PB and the MBP are 2 latch, 17" models

    edit: I do know of a couple of TiBooks that have some trouble, but the lids are slightly mis-aligned (who knows how). An observation of mine is if you do close them in a way where the latches aren't fully deployed and don't fully catch, it can eventually round off the latch, causing them not to fully catch which wears the latch.... and so on.
     
  4. vicious7 macrumors 6502a

    vicious7

    Joined:
    Jul 16, 2007
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    Jacked into the net...
    #4
    That looks annoying. Let us know what the geniuses say when you get it to them next week.
     
  5. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #5
    it sounds like you're saying his macbook pro's latch isn't faulty at all. just because all your previous notebooks haven't had faulty latches doesn't mean the op's latch is perfectly fine. look at the video again, there's no reason for the laptop to be opening up by pushing to the sides of the latch. it isn't right, and it isn't fine. to the op, get that thing fixed. good luck.
     
  6. Aperture thread starter macrumors 68000

    Aperture

    Joined:
    Mar 19, 2006
    Location:
    PA
    #6
    I tried it and it does close but when you go to pick it up it just snaps open.
     
  7. gr8tfly macrumors 603

    gr8tfly

    Joined:
    Oct 29, 2006
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    ~119W 34N
    #7
    Well, it was worth a try. Applecare should be able to fix it for you, though.
     
  8. jellz macrumors regular

    Joined:
    May 5, 2007
    #8
    ugh. my mbp latch won't close when i have moshi palm guards on, but it works perfectly fine when i take them off. it sounds like yours just doesn't want to work at all though. gl @ the store
     
  9. synth3tik macrumors 68040

    synth3tik

    Joined:
    Oct 11, 2006
    Location:
    Minneapolis, MN
    #9
    They should be able to very easily fix your latch, but I would imagine that it will have to be shipped out. From the video (thank you very helpful) it seems that the spring for the latch is loose. They will probably need to open the case to replace it.
     
  10. Aperture thread starter macrumors 68000

    Aperture

    Joined:
    Mar 19, 2006
    Location:
    PA
    #10
    I called AppleCare earlier today and they offered to send out a box for a repair. They also mentioned it could be fixed on site at the Apple Store. The earliest I can get out to the Apple Store is Friday and since it isn't actually affecting the performance, I told her I'd rather just have it fixed at the Apple Store because it can be fixed on site. (or so she told me) (& I therefore wouldn't be without a computer for more than a few hours)

    I hope they don't have to send it out otherwise I'd have done it already!

    Thank you for all the replies!
     
  11. loktin macrumors newbie

    Joined:
    Nov 7, 2005
    #11
    Most likely the magnetic latch is bent. Mine was of a little bit, but with oposite results. I would have to press the sleep button and use my other hand to "pop" it open.

    I didn't want to bother with all the shipping and waiting so I lived with it for about 2 months. Then the problem just went away on its own- probably all the shutting and opening aligned the latch back to normal.
     
  12. CalBoy macrumors 604

    CalBoy

    Joined:
    May 21, 2007
    #12
    From your video, it looks like the latches aren't fully extending. It seems as if they come out at first, but then retreat for some reason. Maybe the magnet has worn or they've been bent somehow (probably the previous owner or damage during handling). The Genius should be able to fix it or give you a new one. Tell us how it goes.
     
  13. Wipeout macrumors member

    Joined:
    Jun 24, 2007
    Location:
    Brooklyn, NY
    #13
    Hold it closed with one hand and give it a smart hit with a rubber mallet - that usually works for me. The same technique can be performed repeatedly to straighten out the lid so the sides don't gap after you finally get the latch to close.
     
  14. panzer06 macrumors 68030

    panzer06

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    Sep 23, 2006
    Location:
    Kilrath
    #14
    Riiight...

    :eek:
     
  15. Jestered macrumors 6502

    Joined:
    Oct 13, 2005
    Location:
    Austin, Texas
    #15
    I had the same problem with my PB G4. The latch was actually barely hitting (misaligned) the top case and was not actually going into the latch slot. It was not off by much so sometimes it would catch, but most the time not and if it did, it would pop open when moving it. I found a lot of people on the 'net that had the same problem. From reading I found that if you pulled the latch out (while the display is open) and barely bend the latch downwards, it would fix it. I did that and never had any problems with it after. I am guessing you are having the same problem. You can try to fix it by bending the latch downwards so the latch is not hitting the topcase. You don't have to bend it much.
     
  16. darksol360 macrumors newbie

    Joined:
    May 24, 2007
    #16
    Yup, had to do this with my 17" PB. No Apple Care left, so I bent the hinges TOWARDS the keyboard. Works, ok... Tho I may have to bend slightly more in my 4yo PB's case.
     
  17. Aperture thread starter macrumors 68000

    Aperture

    Joined:
    Mar 19, 2006
    Location:
    PA
    #17
    Thanks for all the replies!

    I just got back from the Apple Store after fighting for ~24 hours to get an appointment. I noticed another problem, too, just a few days ago. It seems when the display is at non full brightness it makes a high pitched buzzing noise coming from the top right side of the keyboard.

    Maybe I was being picky but I thought I might as well have the guy look at it while I was there.

    At first, he checked the latch and it seemed to be working correctly. He opened and closed it a few times and it worked fine. A few more tries, though, and he saw that the latches weren't fully extending and it was defective.

    Then he took it into the back to check out the buzzing noise and he did hear it, the way I described it. If it was just the latch he may have been able to fix it in store but because of the buzzing he had to send it away to Apple.

    The repair form he filled out said for Apple to check the latch, display inverter, and the logic board. (The last two for buzzing)

    'Said I'd have it back in about a week, so all is good. While I was there I played with the new iMacs and a Mac Pro hooked up to a 30'' display. The new iMacs look way better in person. (Just for the record :))

    Anyway, thanks again for all your help, everyone!

    Edit: Got it back and it works great!
     
  18. darksol360 macrumors newbie

    Joined:
    May 24, 2007
    #18
    This seems to be the case with the new iMacs! Can't wait to play with one!
     

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