So, if I have "Shipment information received" it doesn't mean they have the stuff, right? How does one do the cool plane tracking that you guys do?
Correct - it means the beginning of the air cargo freight process. Apple distribution has electronically submitted their request, and an AWB (air waybill) has been created for this freight. It's a contractual obligation for freight to now take place for the goods.
A few days ago, Apple UK were giving some of the posters here their DHL Housebill (an internal reference for DHL's air cargo system). These are the 7CPXXXX numbers you might have seen.
You can "guess" which housebill is yours. Go to
https://www.logistics.dhl/us-en/hom...tml?service=dhli&type=HBN&tracking-id=7CP2893 (I believe mine to be on this waybill)
and keep increasing that number by 1 until you get items that match the "Shipment Entered Into System" date as what you eventually get when you track the DHL Express shipment (using the delivery tracking Apple provides). Also look to see if the delivery terms are "Collect".
Edit: Looks like my flight is about to leave Shanghai in the next hour (
http://uk.flightaware.com/live/flight/CSN453)
When your goods have been booked onto a flight, you'll see the flight number on the link.
Usual process will be:
1. Shipment notification
2. Shipment picked up
3. Received at original airport
4. Manifested for carriage
5. Departed DHL hub
6-9. It might come through later, but the airline carrier will send their own notifications for "Carrier: Departed" and "Carrier: Arrived"
10. These steps will look like time travel is happening but it's usually: Data Recovered, Documents Recovered, Sent to Customs, Customs Cleared. When it clears customs, DHL will add "Recovered at Destination Airport".
11. Out for Delivery (meaning it's on its way from AMS, to your destination hub)
12. Shipment delivered (it's arrived at your hub).
Your DHL tracking number won't show anything up until it's been processing in AMS, which matches to the "Recovered at Destination Airport" state roughly. You can continue to track your shipment with your original tracking number from there ("Out for delivery" and "Shipment delivered" on the cargo tracking is not delivery to you, but delivery to the destination service area).