MacBook Pro Retina - Screen scratches Poll

[yimyim]

No scratches and I really don't do anything special. Computer is going on 2 years and it looks as good as the day I bought it.

Could you please let me know if you use clamshell at all?
I have a theory now that clamshell could be something with this issue.

Thanks

 

[AdamskiUK]

Suggestion

I don't own a rMBP yet, but when I do purchase one towards the back end of this year, I will protect it just how I protect all my products with a lid.

For my 3DS/other laptops, I use the foam that comes with it to separate the screen and the keyboard/lower touch screen. The 3DS has some issues with screen imprinting, so the provided foam is really useful. It stops all marks and you get it for free. It's a little thicker than a microfibre, so is probably a little more preferential in protecting an expensive device. Microfibres don't stop the screen imprints on my 3DS.

If you've discarded this, you can really easily and very cheaply pick up more - here's one for reference.

 

[maflynn]

hi flynn

could you please elaborate. Us, users with problems, would be very greateful.

For example:
How often do you clean the screen?
How often do you clean the keyboard and case below the screen?
Ever use clamshell mode?

etc.

thanks

Infrequently
Never
Yes, about 50 to 60% of the time.

Could you please let me know if you use clamshell at all?
I have a theory now that clamshell could be something with this issue.

Thanks

Yes as noted above - about half the time I use the laptop its in clamshell mode.

 

[johnnylarue]

I voted 'Yes', but...

I should point out that the "scratches" in question are incredibly faint, and only truly visible when the display is off and bright sunlight is shining on it. Moreover, I put "scratches" in quotation marks because they mostly seem to go away after buffing with a microfibre cloth, so they're more like dirt scuffs than scratches.

All told, while this is somewhat symptomatic of an imperfect case/lid design, the fact of that matter is it has absolutely no bearing whatsoever on the function of this machine, as it is only visible under very specific lighting conditions and while the display is off...

Speaking as someone who can sometimes get really irritated over small imperfections, I can honestly say that this particular issue is very easy to ignore--unlike a creaky case or clicky trackpad. Just be mindful of not applying too much pressure on the centre of the lid when you pick it up/handle your machine, and if you're really paranoid cover the spacebar/upper trackpad area with a micro fibre cloth when you close the lid.

 

[kristiankettner]

my screen..... :-(

This is my screen if it is replaced ( I hope) it is my number 4 screen on this mac...... mbpr 2012 wonder what there policy is on this problem?
https://www.dropbox.com/s/9lz2jcra22coecy/P1140525.jpg
https://www.dropbox.com/s/orf16zn6ti8biby/P1140529.jpg

 

[kobe27]

Dead Pixel on Screen due to cheap keyboard cover

My experience is that my laptop got a dead pixel (a small pen-point scratch) when I left my keyboard cover on and closed the lid, and accidentally applied force on the machine. The result was a dead pixel. However, Apple guy was so generous that he took care of my laptop without asking any question why it got if there you rock Apple
So if anyone use cheap keyboard cover please remove it before closing your lid, otherwise you gonna have a bad time like me

 

[jg321]

I never even knew this was an issue! And I've just checked and all is fine. Had this (13" rMBP) since around Feb, never cleaned any aspect of it, and no scratches so far.

 

[jadAce]

I should point out that the "scratches" in question are incredibly faint, and only truly visible when the display is off and bright sunlight is shining on it. Moreover, I put "scratches" in quotation marks because they mostly seem to go away after buffing with a microfibre cloth, so they're more like dirt scuffs than scratches.

All told, while this is somewhat symptomatic of an imperfect case/lid design, the fact of that matter is it has absolutely no bearing whatsoever on the function of this machine, as it is only visible under very specific lighting conditions and while the display is off...

Interestingly, I've noticed this on the MacBook Air too (small "bubble" like scrathes or marks that go away when you rub them with a microfibre cloth).

 

[KennyM2]

This is my screen if it is replaced ( I hope) it is my number 4 screen on this mac...... mbpr 2012 wonder what there policy is on this problem?
https://www.dropbox.com/s/9lz2jcra22coecy/P1140525.jpg
https://www.dropbox.com/s/orf16zn6ti8biby/P1140529.jpg
Image
Image

Did you ever get this sorted? I have the same issue on my 2014 rMBP, but it's not nearly as bad. Going to send Apple an email today about it.

 

[catan]

I should point out that the "scratches" in question are incredibly faint, and only truly visible when the display is off and bright sunlight is shining on it. Moreover, I put "scratches" in quotation marks because they mostly seem to go away after buffing with a microfibre cloth, so they're more like dirt scuffs than scratches.

All told, while this is somewhat symptomatic of an imperfect case/lid design, the fact of that matter is it has absolutely no bearing whatsoever on the function of this machine, as it is only visible under very specific lighting conditions and while the display is off...

Speaking as someone who can sometimes get really irritated over small imperfections, I can honestly say that this particular issue is very easy to ignore--unlike a creaky case or clicky trackpad. Just be mindful of not applying too much pressure on the centre of the lid when you pick it up/handle your machine, and if you're really paranoid cover the spacebar/upper trackpad area with a micro fibre cloth when you close the lid.

I have exactly what you are talking about, on the 15" Retina that I bought from Craigslist. It was such a good price though that I can't complain.

 

[Brittany246]

I just got my screen replaced a week ago, but my old screen never had any scratches. I didn't use a screen protector, and I've never seen any keyboard prints on that screen or the new screen. You won't get any scratches if you don't scratch it yourself.

 

[acctman]

no point in paying the extra for a Retina display if you're just going to cover it.

 

[KennyM2]

I just got my screen replaced a week ago, but my old screen never had any scratches. I didn't use a screen protector, and I've never seen any keyboard prints on that screen or the new screen. You won't get any scratches if you don't scratch it yourself.

Uh, have you heard the terms "manufacturing defects" and "flawed designs" before? Just because you haven't experienced it means it's impossible for other people to have experienced it, sound logic...

 

[Brittany246]

Uh, have you heard the terms "manufacturing defects" and "flawed designs" before? Just because you haven't experienced it means it's impossible for other people to have experienced it, sound logic...

Nope, never heard of manufacturing defects. Maybe I should have kept in the word "probably" because I knew someone would get ********. Anyway, it's unlikely, and I assumed the OP was talking about a normal screen that would sometimes get prints that you could wipe off (guess not). If he doesn't get a defective screen it probably won't scratch unless he scratches it himself. >_> Obviously I know some people have screen defects. Didn't know it had to be said.