Macbook Pro Startup Issues

Discussion in 'MacBook Pro' started by Dolfage, Aug 8, 2017.

  1. Dolfage macrumors newbie

    Joined:
    Aug 8, 2017
    #1
    Hi, bit of a Mac novice here but I'm hoping someone can help with this.

    When I turn on my Macbook Pro it flashes a No Entry sign and then a Folder with a question mark in it. I've attached images.

    After doing this for a while it just turns off.

    Any idea how to resolve?
     

    Attached Files:

  2. New_Mac_Smell macrumors 68000

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    Shanghai
    #2
    That usually means it's lost its system software. Did you do something, update, mess with anything?

    Check out this page https://support.apple.com/en-hk/HT204156 as it'll be fairly in-depth for a novice. It'll take you through what to do. In short, re-instal MacOS.
     
  3. Audit13 macrumors 68020

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #3
    Which MacBook do you have? Depending on the model #, it could be a bad hard drive cable or bad hard drive.
     

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