Resolved Macbook Pro TB 15" marks on screen

Discussion in 'MacBook Pro' started by sohilpandya, Feb 25, 2017.

  1. sohilpandya macrumors member

    sohilpandya

    Joined:
    Nov 26, 2013
    Location:
    London
    #1
    So, I'm on my 3rd replacement of the Macbook Pro 15", only a couple of weeks in with this one and it looks like there are marks (tiny scratches) on the screen, I've tried to clean the screen, but there are a few marks that still remain, so looks like the coating has come off. :(

    Anyone else experienced this issue? It is very minor, but in a lot of different parts of the screen, I am taking it to the store to check it out, will update as to what they say...
     
  2. IzzyKirwan macrumors newbie

    Joined:
    Feb 26, 2017
    Location:
    Maastricht
    #2
    Im having the exact same problem. Only had the rMPB for four months. Screen is just chipping off.
     
  3. Calby macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #3
    It's a replacement program for older Mbps regarding this issue.
    So the issue are the same in 2016 model?
     
  4. IzzyKirwan macrumors newbie

    Joined:
    Feb 26, 2017
    Location:
    Maastricht
    #4
    Well I spoke to a member of the apple customer service and since my MBP is an 'early 2015' edition is it covered under this quality extension replacement plan or what ever they are calling it. Although the damage is very small it is driving me crazy as it is in the middle of my screen. I'm anxious that they will not fix it as the issue is so minimal


    I dont understand how I have an early 2015 model as I bought this November 2016 but thats what I've been told
     
  5. Calby macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #5
    No worry they will fix it, if they can see it they will fix it.
    Can you take a picture of it?
     
  6. sohilpandya thread starter macrumors member

    sohilpandya

    Joined:
    Nov 26, 2013
    Location:
    London
    #6
    They replaced my device, I'm on my 4th one.....
     
  7. Calby macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #7
    Ok good, but 4 replacements it's not good QA
     
  8. sohilpandya thread starter macrumors member

    sohilpandya

    Joined:
    Nov 26, 2013
    Location:
    London
    #8
    No, I don't know why I didn't complain a little more.. just unfortunate that the build quality has been so poor...
     

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