MacOS Sierra slow download

Discussion in 'macOS Sierra (10.12)' started by Razorhog, Sep 21, 2016.

  1. Razorhog macrumors 65816

    Razorhog

    Joined:
    Sep 16, 2006
    Location:
    Arkansas
    #1
    I'm on a 1 gigabit connection and it says over 1 day left to download. Anyone know of a mirror?
     
  2. cmChimera macrumors 68040

    cmChimera

    Joined:
    Feb 12, 2010
  3. rm2092 macrumors 6502

    rm2092

    Joined:
    Mar 30, 2008
    #3
    Same thing, its been like that since 5pm yesterday.
     
  4. Pndrgnsvc macrumors 6502

    Pndrgnsvc

    Joined:
    Jun 13, 2008
    Location:
    Georgetown, Texas
    #4
    And you can add moi to list of slow downloaders. Grrrrr!

    OTOH, in a day or so this will probably be resolved...
     
  5. justiny macrumors 6502

    justiny

    Joined:
    Jul 28, 2008
    #5
    Count me in as well.

    I knew it would probably be a slow download, but not this slow. I started at 9:00 pm PT and I'm currently (5:00 am) showing 1 day 3 hours remaining. My internet speeds are fine otherwise and I've restarted three times.

    On all of my reboots, my download starts fine and I get to 1.5gb fairly quickly, but then struggles and crawls after that.
     
  6. Razorhog thread starter macrumors 65816

    Razorhog

    Joined:
    Sep 16, 2006
    Location:
    Arkansas
    #6
    My intrepid coworker started the download yesterday and it finished this morning. Copy the installer to a thunderbolt drive and off we go.
     
  7. getrealbro macrumors regular

    Joined:
    Sep 25, 2015
    #7
    The download speed is pitiful.

    I started the macOS Sierra download from the app store last night around 10PM and it has only managed to download roughly half by this AM. It is currently predicting over 14 more hours to complete the download.

    FWIW I monitor the incoming and outgoing throughput on my AirPort Extreme. With zero other traffic last night, the incoming data was only happening in short bursts of about a second followed by 10-20 seconds with no traffic at all. This was still the case when I checked first thing this AM. Makes me wonder if Apple has the compute/network infrastructure to support these nearly simultaneous, massive roll outs of iOS, tvOS, watchOS and macOS?

    Here's what it looks like this AM

    SlowDl.jpg

    ---GetRealBro

    p.s. Other network traffic was normal last night and still is this AM.
     
  8. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #8
    lol I download it when it went live, took me 24 min in a 40MB connection :p
     
  9. convergent macrumors 68000

    convergent

    Joined:
    May 6, 2008
    Location:
    Raleigh, NC
    #9
    I'm on a gigabit connection... started it at 5am EST, and its been running for 6 hours and still shows a day to go. Crazy slow.
     
  10. Tikatika macrumors 6502

    Tikatika

    Joined:
    Mar 12, 2012
    Location:
    Northern California
  11. drkmstr macrumors newbie

    Joined:
    Jan 3, 2008
    #11
    I had the same issue and I pressed pause and then resume and it started moving along again.
     
  12. madsci954 macrumors 68030

    Joined:
    Oct 14, 2011
    Location:
    Ohio
    #12
    This worked for me for about 5 minutes then it stalled out again.
     
  13. Thunder_Ruler0 macrumors newbie

    Thunder_Ruler0

    Joined:
    Sep 21, 2016
    Location:
    In the Abyss
    #13
    Having the same exact issue, I have a 90mbps connection and it just freezes up half way and wont go any further. Hope it gets fixed soon.
     
  14. pshifrin macrumors 6502

    pshifrin

    Joined:
    Mar 14, 2010
    #14
    It must be a peering issue between Apple CDN and certain providers. 2 locations with time warner, one is a dedicated fiber connection and one cable, and downloads are taking 1+ days. 2 locations with Verizon, one dedicated fiber and one Fios, and it took <20 mins.
     
  15. getrealbro, Sep 21, 2016
    Last edited: Sep 21, 2016

    getrealbro macrumors regular

    Joined:
    Sep 25, 2015
    #15
    After over 12 hours of dribbling out the macOS Sierra download from the app store (see my previous post), it cratered with this message….
    Opps1.jpg

    Of course trying to resume the download as suggested simply shows this ….
    Opps2.jpg
    and pressing the gray button does zilch even after restarting the app store app.

    In the Finder “macOS Sierra” only takes up 496KB, even though the app store showed well over 2.5GB had been downloaded this AM. So where is the rest of this partial download?

    Edit....

    Never mind. I found the incomplete .pkg file and resumed the download.

    OOps3.png

    Looks like it will only take a couple of days to download macOS Sierra :(

    ---GetRealBro
     
  16. goneeuro02 macrumors newbie

    goneeuro02

    Joined:
    Sep 21, 2016
    #16
    Where did you find the pkg? I get this error too. I ended up starting from scratch though. How did you get it to resume incase it happens to me again?
     
  17. Pndrgnsvc macrumors 6502

    Pndrgnsvc

    Joined:
    Jun 13, 2008
    Location:
    Georgetown, Texas
    #17
    Just a bit, well, a big bit, surprised, that many more folks are not suffering as we, and that AFAIK, no other sites have noted this intollerable condition.

    FWIW: 9 hours later and I have DL'd 3.51 GB of 4.77 GB... And that's on a 100 Mbps (SuddenLink) connection
     
  18. Clix Pix macrumors demi-goddess

    Clix Pix

    Joined:
    Oct 9, 2005
    Location:
    8 miles from the Apple Store at Tysons (VA)
    #18
    This morning I started the downloading process at 11:00 AM; at around 4:30 PM the download was finally complete and the machine was ready to move on to the next step. Whew! When I did the download yesterday on a different machine not too long after Sierra's availability was announced, it only took about an hour and a half to download. Both downloads were using Cox Communications Cable. I have one more computer to do but it can wait until tomorrow......
     
  19. twanj macrumors member

    twanj

    Joined:
    Sep 10, 2015
    #19
    I got an error as well...now it's saying 2+ days to finish the download
     
  20. Master Fwiffo macrumors newbie

    Joined:
    Sep 15, 2003
    #20
    I'm glad I'm not the only one experiencing this. Has anyone found a solution?
     
  21. rm2092 macrumors 6502

    rm2092

    Joined:
    Mar 30, 2008
    #21
    Just got home from work and just tried, same thing a day plus needed to download.
     
  22. MacRafy macrumors newbie

    MacRafy

    Joined:
    Aug 2, 2016
    Location:
    Toronto
    #22
    anyone have any idea why it's so slow? i'm stuck at 2.34 gb
     
  23. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #23
    I downloaded it at 8PM last night, and it took 12 minutes on my 300Mbps connection. Have you all tried changing your DNS server to 8.8.8.8 & 8.8.4.4. Sometimes that will help jump it.
     
  24. getrealbro macrumors regular

    Joined:
    Sep 25, 2015
    #24
    My pkg file was tucked away in
    /private/var/folders/cm/ybfh….gp/C/com.apple.store/1112….14/jze….29.pkg

    I’m pretty sure the incomplete folder/file names are unique to the individual so I didn’t post the details. I found it by looking for a big (2+GB) file with today’s date in /private/var/folders/ But all that really told me was that the large temp download file hadn’t been deleted.

    I got the download to resume by going back to the app “features” page and asking it to download again. When I switched to the Purchases page it was "waiting" and later resumed dribbling out the data.

    —GetRealBro
     
  25. fricotin macrumors regular

    Joined:
    Sep 26, 2011
    Location:
    Puerto Escondido, Oaxaca, Mexico
    #25
    Did it this morning in a small town in Mexico with a slow wifi connection in less than two hours.
     

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