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Appl3FTW

macrumors 603
Original poster
Nov 15, 2012
5,577
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I thought the whole purpose of using Apple Pay is that you don't have to sign any more?
 
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I thought the whole purpose of using Apple Pay is that you don't have to sign any more?
That might have been part of it at best, but the main/whole purpose of ApplePay is that you don't have to have your credit card with you.
 
If that's the case that is true. I just used my phone and didn't take the credit card.
 
That's weird, I've used apple pay at Macy's and this didn't happen. Many cashiers are still not trained as well as they should be.
 
That might have been part of it at best, but the main/whole purpose of ApplePay is that you don't have to have your credit card with you.

This. ApplePay is just a new way to pay for your purchases. Signing depends on the store. Maybe your purchase was higher than $50, or whatever their limit is.
 
That's weird, I've used apple pay at Macy's and this didn't happen. Many cashiers are still not trained as well as they should be.

No the cashiers had nothing to do with it. They know about Apple pay, it was the machine that was prompting me to sign still after I successfully used apple pay.

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This. ApplePay is just a new way to pay for your purchases. Signing depends on the store. Maybe your purchase was higher than $50, or whatever their limit is.

Weird, maybe they do have to sign after certain purchase value.
 
Cutoff

The cutoff for a signature seems to be $25 or $50 now.

I still have to type in my PIN at Whole Foods.
 
That's weird, I've used apple pay at Macy's and this didn't happen. Many cashiers are still not trained as well as they should be.

At my local Walgreens, the cashier doesn't even have to be trained with Apple Pay. The machine takes care of member discounts, payment, and PIN. All the cashier has to do is scan the items and give me the receipt.
 
In some stores a signature is still necessary. I know in my previous work place, when we introduced Apple Pay, the customers always have to sign. It's up to the store, definitely not up to Apple.
 
That's weird, I've used apple pay at Macy's and this didn't happen. Many cashiers are still not trained as well as they should be.

I think it's going to take awhile before it's reasonable for all stores to have their sales associates trained. Besides with the turnover of employees that often occurs, there may be the untrained employee from time to time.
 
Things will likely change again in October 2015, since the merchants who do not upgrade to chip and pin capable card readers will be fully liable for fraud losses under Visa's Merchant program

(aka in Visa Speak, "the party that is the cause of a chip transaction not occurring (i.e., either the issuer or the merchant’s acquirer processor) will be held financially liable for any resulting card present counterfeit fraud losses.")
 
Things will likely change again in October 2015, since the merchants who do not upgrade to chip and pin capable card readers will be fully liable for fraud losses under Visa's Merchant program

(aka in Visa Speak, "the party that is the cause of a chip transaction not occurring (i.e., either the issuer or the merchant’s acquirer processor) will be held financially liable for any resulting card present counterfeit fraud losses.")
It's chip and sign in U.S., leaving the signatures in as usual pretty much.

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I think it's going to take awhile before it's reasonable for all stores to have their sales associates trained. Besides with the turnover of employees that often occurs, there may be the untrained employee from time to time.

That likely isn't responsible for something like this as signatures are still usually required for many purchases in many places.
 
Out of interest, what's the point of the signature? I'm failing to see it.
I know previously it was to match the signature to the one on the back of the card to see if they matched up, but what's the point if you're using Apple Pay?
 
It's chip and sign in U.S., leaving the signatures in as usual pretty much

Which is unfortunate. However, it appears that the official position of Visa and a fair number of American banks is that chip is deprecated already so I don't see that changing ever. From http://money.cnn.com/2015/04/03/technology/walmart-credit-card/index.html?iid=TL_Popular:

Besides, better technology has already come around, like Apple Pay and Samsung Pay, tap-to-pay features that use your phone. They hide your credit card number from retailers, and they use unique one-time codes that are useless to hackers and thieves. Banks hope these will become main payment methods in just a few years.

"We don't see a need for it," said Visa vice president of risk products Stephanie Ericksen. "[Chip-and-PIN] will have a shorter shelf life. We're moving to new technologies and innovation."

Would be nice if more stores fixed their terminals to handle CDCVM/ODCVM though so that signatures are no longer necessary.
 
The screen quality of the terminals where I sign is usually pretty low. No one ever checks my signature either. What's the point? I just verified I was me with my fingerprint. Seems like eventually this will go away. Really no value
 
Out of interest, what's the point of the signature? I'm failing to see it.
I know previously it was to match the signature to the one on the back of the card to see if they matched up, but what's the point if you're using Apple Pay?

The screen quality of the terminals where I sign is usually pretty low. No one ever checks my signature either. What's the point? I just verified I was me with my fingerprint. Seems like eventually this will go away. Really no value

Part of it is verification, even if some choose not to enforce it. Part of it is confirmation that you in fact agreed to make the purchase. Whatever it is it's still a requirement for the most part (and even in places that have moved away from it it's still something like PIN that's used).
 
The screen quality of the terminals where I sign is usually pretty low. No one ever checks my signature either. What's the point? I just verified I was me with my fingerprint. Seems like eventually this will go away. Really no value

It will when Chip card support gets turned on. I never have to sign at places that accept chip card. thanks to "on device CVM"

It always says no signature required at places that I know takes EMV chip cards as well. Places that don't, still make me sign (they don't have chip support yet).

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In some stores a signature is still necessary. I know in my previous work place, when we introduced Apple Pay, the customers always have to sign. It's up to the store, definitely not up to Apple.

It isn't up to the store, it's up to the merchant processor. When chip card support gets turned on, it will no longer have you sign when using Apple Pay. The terminal literally will know you used your fingerprint and state "No sig required"
 
The only time I've had to sign is when my purchases were over $50. Anything under that and I just get my receipt and walk away.
 
Staples makes me sign whenever I use apple pay, but McDonalds and Whole Foods usually don't.

I do agree that I thought the point of Apple Pay was that my fingerprint took care of the signature part, but I guess I was mistaken.
 
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