Macy's still makes u sign even after apple pay?

Discussion in 'iPhone' started by Appl3FTW, Apr 12, 2015.

  1. Appl3FTW, Apr 12, 2015
    Last edited: Apr 12, 2015

    Appl3FTW macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #1
    I thought the whole purpose of using Apple Pay is that you don't have to sign any more?
     
  2. tdhurst macrumors 68040

    tdhurst

    Joined:
    Dec 27, 2003
    Location:
    Phoenix, AZ
    #2
    Huh?

    Some stores do.

    It's their call, not Apple's.
     
  3. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #3
    That might have been part of it at best, but the main/whole purpose of ApplePay is that you don't have to have your credit card with you.
     
  4. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #4
    If that's the case that is true. I just used my phone and didn't take the credit card.
     
  5. NavySEAL6 macrumors 6502a

    Joined:
    Dec 13, 2006
    #5
    That's weird, I've used apple pay at Macy's and this didn't happen. Many cashiers are still not trained as well as they should be.
     
  6. heyyitssusan macrumors 65816

    Joined:
    Feb 9, 2014
    #6
    This. ApplePay is just a new way to pay for your purchases. Signing depends on the store. Maybe your purchase was higher than $50, or whatever their limit is.
     
  7. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #7
    No the cashiers had nothing to do with it. They know about Apple pay, it was the machine that was prompting me to sign still after I successfully used apple pay.

    ----------

    Weird, maybe they do have to sign after certain purchase value.
     
  8. tdhurst macrumors 68040

    tdhurst

    Joined:
    Dec 27, 2003
    Location:
    Phoenix, AZ
    #8
    Cutoff

    The cutoff for a signature seems to be $25 or $50 now.

    I still have to type in my PIN at Whole Foods.
     
  9. kupkakez macrumors 68000

    kupkakez

    Joined:
    Apr 4, 2011
    #9
    Worked at Macy's throughout college don't ever expect them to be fully trained on this. :p
     
  10. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #10
    That's it then. Thanks.
     
  11. TechZeke macrumors 68020

    TechZeke

    Joined:
    Jul 29, 2012
    Location:
    Rialto, CA
    #11
    At my local Walgreens, the cashier doesn't even have to be trained with Apple Pay. The machine takes care of member discounts, payment, and PIN. All the cashier has to do is scan the items and give me the receipt.
     
  12. tmiw macrumors 68000

    Joined:
    Jun 26, 2007
    Location:
    San Diego, CA
    #12
  13. DiCaprioAngel macrumors 6502

    Joined:
    Jul 12, 2013
    Location:
    New York
    #13
    In some stores a signature is still necessary. I know in my previous work place, when we introduced Apple Pay, the customers always have to sign. It's up to the store, definitely not up to Apple.
     
  14. whatos macrumors 6502a

    Joined:
    Apr 15, 2015
    Location:
    Maranello Italy / California USA
    #14
    I think it's going to take awhile before it's reasonable for all stores to have their sales associates trained. Besides with the turnover of employees that often occurs, there may be the untrained employee from time to time.
     
  15. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #15
    Things will likely change again in October 2015, since the merchants who do not upgrade to chip and pin capable card readers will be fully liable for fraud losses under Visa's Merchant program

    (aka in Visa Speak, "the party that is the cause of a chip transaction not occurring (i.e., either the issuer or the merchant’s acquirer processor) will be held financially liable for any resulting card present counterfeit fraud losses.")
     
  16. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #16
    It's chip and sign in U.S., leaving the signatures in as usual pretty much.

    ----------

    That likely isn't responsible for something like this as signatures are still usually required for many purchases in many places.
     
  17. MacFan23 macrumors 6502

    Joined:
    Feb 17, 2010
    #17
    Out of interest, what's the point of the signature? I'm failing to see it.
    I know previously it was to match the signature to the one on the back of the card to see if they matched up, but what's the point if you're using Apple Pay?
     
  18. tmiw macrumors 68000

    Joined:
    Jun 26, 2007
    Location:
    San Diego, CA
    #18
    Which is unfortunate. However, it appears that the official position of Visa and a fair number of American banks is that chip is deprecated already so I don't see that changing ever. From http://money.cnn.com/2015/04/03/technology/walmart-credit-card/index.html?iid=TL_Popular:

    Would be nice if more stores fixed their terminals to handle CDCVM/ODCVM though so that signatures are no longer necessary.
     
  19. mikec999 macrumors newbie

    mikec999

    Joined:
    Oct 22, 2014
    Location:
    The Woodlands
    #19
    The screen quality of the terminals where I sign is usually pretty low. No one ever checks my signature either. What's the point? I just verified I was me with my fingerprint. Seems like eventually this will go away. Really no value
     
  20. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #20
    Part of it is verification, even if some choose not to enforce it. Part of it is confirmation that you in fact agreed to make the purchase. Whatever it is it's still a requirement for the most part (and even in places that have moved away from it it's still something like PIN that's used).
     
  21. dontwalkhand macrumors 601

    dontwalkhand

    Joined:
    Jul 5, 2007
    Location:
    Phoenix, AZ
    #21
    It will when Chip card support gets turned on. I never have to sign at places that accept chip card. thanks to "on device CVM"

    It always says no signature required at places that I know takes EMV chip cards as well. Places that don't, still make me sign (they don't have chip support yet).

    ----------

    It isn't up to the store, it's up to the merchant processor. When chip card support gets turned on, it will no longer have you sign when using Apple Pay. The terminal literally will know you used your fingerprint and state "No sig required"
     
  22. moldy lunchbox macrumors 6502a

    moldy lunchbox

    Joined:
    Sep 9, 2010
    Location:
    Raleigh, NC
    #22
    McDonalds is the only place I've been that doesn't require you to sign or enter a pin with after using Apple Pay.
     
  23. truskowr macrumors member

    Joined:
    Sep 18, 2013
    Location:
    California
    #23
    The only time I've had to sign is when my purchases were over $50. Anything under that and I just get my receipt and walk away.
     
  24. AHDuke99 macrumors 68020

    AHDuke99

    Joined:
    Nov 14, 2002
    Location:
    Charleston, SC
    #24
    Staples makes me sign whenever I use apple pay, but McDonalds and Whole Foods usually don't.

    I do agree that I thought the point of Apple Pay was that my fingerprint took care of the signature part, but I guess I was mistaken.
     
  25. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #25
    Each retail company sets it own standards. Has nothing to do with the fact you are using Apple Pay.
     

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