Mad about 17" price drop?

[thiagos]

Clearly the '. . .' at the posterior of his sentence indicates a slight to your writing style.

Also, to a poster above: Why would you buy Apple computers just because they don't get upgraded as often as other brands? That is absurd. Apple's slower upgrading cycle doesn't make your computer any faster.

If you read my post you will see that there are 3 REASONS WHY I BUY APPLE PRODUCTS, which the slower upgrading cycle is one of them. Why? Because that is one of the reasons why Apple Products keep its value (besides of course engineering, quality etc etc).

The slow changing cycles is one of the reason why people hold off to buy Apple products to as soon as they announce it, because they know it will be a while until a new product is unveiled.

 

[Habitat]

Just bought mine on may 24th. Meh

 

[bugout]

i got a $400 refund

thx apple!

 

[Mark2000]

"if my shipment hadn't been delayed, I could've taken advantage of today's better offer" - as you can see, the concept is so absurd that it's difficult to express it clearly.

It absolutely is absurd because you've framed my comment incorrectly. You fail at reading comprehension, Mr. Attorney.

My point is that When I purchased my machine I planed to get 6 total month of use out of my machine to counteract any price drops or tech changes. That's reasonable. But because the machine was delayed what was new became less new and my $300 has only payed for 3 1/2 months of use. This is just not acceptable.

 

[NovemberWhiskey]

I ordered my 17" MBP in January. I didn't get it until mid March. Now its not just bumped up in specs, but its $300 cheaper than what I paid for it. Am I allowed to be mad? Should I do something about it? What about anyone else?

I feel for you man. I would be mad as well...

This is usually what happens with computers/tech though. I don't think there is anything you can do about it. Why didn't you receive it until mid march?

 

[speed3]

Clearly the '. . .' at the posterior of his sentence indicates a slight to your writing style.

Also, to a poster above: Why would you buy Apple computers just because they don't get upgraded as often as other brands? That is absurd. Apple's slower upgrading cycle doesn't make your computer any faster.

Not true. I meant what I said.

 

[DooDaaDame]

i got a $400 refund

thx apple!

OK, tell all.....I waited over a month and got mine three weeks ago...maybe Apple would be inclined to do something about it?
Not that I'm unhappy...my macs been working and making money for me for two weeks...but hey, if you talked to them and got results, maybe we could all benefit from your experience!

 

[speed3]

I ordered my 17" MBP in January. I didn't get it until mid March. Now its not just bumped up in specs, but its $300 cheaper than what I paid for it. Am I allowed to be mad? Should I do something about it? What about anyone else?

Incidentally, why didn't you receive yours until mid-March? Didn't they ship it in mid-February? See https://www.macrumors.com/2009/02/17/17-unibody-macbook-pro-orders-begin-arriving/

 

[mmoran27]

I am returning my 17 MBP - bought April 23

Apple offered to let me return it so I could get new one.

Pain because I Have to cover shipping but in exchange I get a newer 3.06 processor and save $300.

They refused to just credit me the difference.

They also waived the restock fee. Just be persistent. My previous was BTO also.

 

[DaveyandGoliath]

things can get a little weird when your buying a product only supplied and updated by one company.

think of it this way.
With all the saturation in the pc market.
If you bought a windows laptop one day.... and 3 months later you saw one online from a different company....with a different name... and it was faster and the same price, how would you feel then?

I wouldnt think twice.
Thats how technology works.

 

[mikes70mustang]

after today it's cheaper than the previous cutting edge

Cutting edge as in the one on the side of the palm rest? the one where everyone complains is sharp?

 

[Ploki]

If you read my post you will see that there are 3 REASONS WHY I BUY APPLE PRODUCTS, which the slower upgrading cycle is one of them. Why? Because that is one of the reasons why Apple Products keep its value (besides of course engineering, quality etc etc).

The slow changing cycles is one of the reason why people hold off to buy Apple products to as soon as they announce it, because they know it will be a while until a new product is unveiled.

yeah. and slow updating cycles mean less costumers.
i mean, im happy to see apple cope with the financial crisis the way they do, because i know my next laptop is going to be an apple, and if they do bad now its probably going to reflect in their development too.
its easier to work with a + than with - (of balance)

 

[bugout]

Apple offered to let me return it so I could get new one.

Pain because I Have to cover shipping but in exchange I get a newer 3.06 processor and save $300.

They refused to just credit me the difference.

They also waived the restock fee. Just be persistent. My previous was BTO also.

That's weird, I wasn't given the option of returning mine. I was just given a $400 credit plus any accessory up to $150 because I was on hold for nearly 3 hours.

I just told the lady my MBP arrived 10 days ago and now it was available in a faster model for $400 less and if she could do anything for me. That was it.

 

[mikeyur]

I ordered a 17" 2.93 last Monday... it still hasn't arrived yet and they released the new ones.

You're not entitled to a new system just because you had to wait awhile for the device to ship. It clearly said in January there was going to be a delay. If a product changes price in 6 months or is updated, you're not entitled to an upgrade.

It seems a few people have gotten free credit and a free accessory because of the price change (which I will try tomorrow), but Apple doesn't owe that to you. They do this kind of stuff because they are a good company who (for the most part) cares about their customers.

 

[Jiten]

Spec wise. The 17 unibodies are probably the only MBP that has not undergone any major change except for the processor. What's 2.66 to 2.8 GHz? 5 to 10 percent difference? Not that much.

Price? We all know that any electronic equipment will depreciate someday so why worry? I mean cars instantly lose 10% of their value when rolled off the showroom but no one complains.

I got a 17 unibody 2.66 3 months ago and wish that I had the 2.8 but I rather not mentally torture myself because the difference and continue to be productive with it.

 

[Peikko]

It absolutely is absurd because you've framed my comment incorrectly. You fail at reading comprehension, Mr. Attorney.

My point is that When I purchased my machine I planed to get 6 total month of use out of my machine to counteract any price drops or tech changes. That's reasonable. But because the machine was delayed what was new became less new and my $300 has only payed for 3 1/2 months of use. This is just not acceptable.

Unless your plan was to throw it out and replace it with a new one after said "price drops or tech changes" your complaint stays in the absurd and/or emotional ballpark. The only thing that's changed is that you've had less time with using your machine as "latest gen", but that's still not a practical matter, it's just ego.

Regardless, all the above is really irrelevant because you're still horribly missing the main point - you have every right to be upset with the initial delay of your delivery, but that has no connection whatsoever with Apple's latest product launch. They were going to do it anyway, and the incompetency in their shipping department has no bearing on this. While your feeling of frustration is natural and understandable, you can't objectively fault the company for anything more than what you already could when your shipping was initially delayed.

 

[Mark2000]

The only thing that's changed is that you've had less time with using your machine as "latest gen", but that's still not a practical matter, it's just ego.

Regardless, all the above is really irrelevant because you're still horribly missing the main point - you have every right to be upset with the initial delay of your delivery, but that has no connection whatsoever with Apple's latest product launch. They were going to do it anyway, and the incompetency in their shipping department has no bearing on this. While your feeling of frustration is natural and understandable, you can't objectively fault the company for anything more than what you already could when your shipping was initially delayed.

I think you are totally wrong. If I came on here having ordered my machine in March after it had been shipping for 2.5 months as originally expected you would have said "You should have bought it sooner or waited. Well, I did buy it sooner. If time is money (and it is) then Apple wasted my money by delaying a product and then significantly changing its price soon after. How much is 2.5 months worth? This is a pretty objective analysis and I will remain disappointed in Apple. From now on I will hold off on the purchase of delayed products until the next revision comes out.

BTW the 17" delay was not a shipping department error, it was a manufacturing problem, but either way some kind of compensation should be owed to someone willing to wait it out on behalf of a company they trust.

 

[Ploki]

its a great computer man. what are you talking about....
so you are saying if apple hasnt dropped the price the computer you are using would work better?
i paid alot for my 2.53 too, and waited a month to get it because i live in a crappy country, and after 2 months it got a speedbump!
so what, im happy with it, and ive earned in that two months on it more than the speedbump is worth

yes, compensation, whatever, but that has nothing to do with the fact that they dropped the prices... you cannot complain because they dropped prices. you paid a 300$ premium to have it before someone else did.

look, ill put it this way:
like the apple desktop cycle goes.
you bought your computer on jan 2009 for 2899$.
someonelse bought the same computer on dec 2009 for 2899$.
he is very disappointed with apple because they waited with update so long that you have your computer 1 year before FOR THE SAME PRICE

 

[Peikko]

I think you are totally wrong. If I came on here having ordered my machine in March after it had been shipping for 2.5 months as originally expected you would have said "You should have bought it sooner or waited.

Not at all, I'd have said the exact same thing I'm saying now - you're justified to expect some sort of compensation for the initial delay, but not for whatever changes the company may have made after you placed your order. What matters in that case is the date you ordered. If you had placed your order in March, you would've bought the specific computer they had on offer in March, while what was just launched is a new, different product. In the hypothetical case you described, you should've been delivered the old version, which is the one you bought, with the possibility of claiming compensation for the delay, but not also for them bringing out a new product in the meantime.

BTW the 17" delay was not a shipping department error, it was a manufacturing problem, but either way some kind of compensation should be owed to someone willing to wait it out on behalf of a company they trust.

Compensation is owed, but it's for their failure to deliver to you the service for which you payed. You bought their product, said to be delivered within a certain timeframe, and they failed to keep to that schedule. But that is the only aspect in which they have failed you, as a customer. Them bringing out a new product after you bought the one they had an offer at that time is not such a failure, because it's in no way part of your purchase. It's just bad luck on your side.

Look at it this way: take the instance(s) in which you consider that Apple have failed to provide the service you payed for, and tell us how your situation would've been different if they hadn't.

As far as I can see, the only way in which they've not lived up to contractual obligations is by not delivering on time. Continuing from this premise, if they hadn't screwed up, if they'd delivered on time, you'd still have the old version of the computer at its given price, with no claim to any sort of compensation, regardless of whether you had ordered it in February or just a day before the changes.

 

[galstaph]

Well, I'm kinda sorry that my old one wasn't replaced this week instead of mif-may (15th)... but hey I have a perfectly usable 17" 2.6GHz 500gb (installed by me) unibody macbook pro, so I miss out on .2 ghz. I would have been more upset if I actually had to pay the difference, but it only went down $100 in canada so I can't really complain there either...
Just enjoy the beauty that you have
(or sell it and get a new one before the idiot buyers realize that a new model is out)

 

[Gianlusp]

I ordered my 17" MBP in January. I didn't get it until mid March. Now its not just bumped up in specs, but its $300 cheaper than what I paid for it. Am I allowed to be mad? Should I do something about it? What about anyone else?

Think about me that I bought MBP almost 3 weeks ago....and now???
Anyone knows if is possible try to get some incentives from Apple store?
I don't think so....