MAJOR import problem with Live Photos and Photo Stream on OS X Photos app

Discussion in 'OS X El Capitan (10.11)' started by loft3, Oct 14, 2015.

  1. loft3 macrumors regular

    Joined:
    Feb 24, 2006
    #1
    So it appears Apple really hasn't thought importing and viewing Live Photos on a Mac through that much.

    How often do you actually plug your iPhone into your Mac to sync your pics to the Photos app? The answer is probably close to never. Instead, most people rely on Photo Stream to sync their pics over Wi-Fi. As far as Live Photos are concerned, this is a major problem because Live Photos are not synced via Photo Stream–only the still image portion is. But for some stupid reason, once the still image part of a Live Photo is imported to Photos for Mac even plugging in your iPhone to your Mac and trying to manually sync the full Live Photo won't work. Photos reads that the Live Photo has already been synced (even though only the still image has) and won't import the "Live" part of it.

    The only way around this is to delete all the still parts of the Live Photos from Photos.app on your Mac, then plug in your iPhone and manually find every Live Photo and then resent those Live Photos manually–oh, and do all of this before Photo Stream starts syncing just the still portions again.

    It's frustrating that Apple has left this major issue in with Live Photos syncing. Live Photos are actually insanely cool, too bad 99% of people won't know how to view them on their Mac because of the sync problem I've described.

    (Oh, also, it would be nice if all Live Photos were sorted into a dedicated Live Photos album int he Photos app on both OS X and iOS.)
     
  2. fastblack macrumors regular

    Joined:
    Jul 28, 2008
    #2
    I just looked at my live photos, and they are imported into my photos app and work with no problem. Just have to click the button at the bottom to play the live portion.
     
  3. loft3 thread starter macrumors regular

    Joined:
    Feb 24, 2006
    #3
    You imported them manually or via iCloud Photo Library. It is Photo Stream that messes them up.
     
  4. fastblack macrumors regular

    Joined:
    Jul 28, 2008
    #4
    iCloud photo library. I never plug my phone in.
     
  5. E3BK macrumors 68020

    E3BK

    Joined:
    Mar 15, 2008
    Location:
    NYC
    #5
    We discussed this here and here. Photo Stream does not sync live photos, must import via cable or use iCPL. You should definitely file a bug report.
     

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