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Assuming this actually happened, I think the manager's actions are reprehensible. Laughing at a customer's complaints is never appropriate.

One of my friends discovered a dead moth in her salad at a restaurant once. The waiter said, "so what?" She asked to see the manager, and the manager laughed and said "guess you'll have some extra protein today." They didn't offer to pay for her meal, replace her salad, or make reparations in any way. She considered suing, but decided just to report them to various consumer organizations like the BBB and the Health Dept. And obviously, never went there again.

Yeah. I am okay with eating at McD's, but I refuse to eat at BK.

Notice how at McD's, you can see the cooking going on in the back, but at BK, you can't?

I always wondered what made special sauce so special.

Well, someone I used to know in high school worked at a local McD's, and they used to flick the cockroaches into the special sauce to get rid of them.

My only food related mishap occurred with BK -- I got a Double Whopper at the drive thru, took it home, and noticed it had three patties instead of two. One of them was completely cooked, but looked like someone took a bite out of it. (I didn't eat it.)
 
Brings a whole new meaning to the term "special sauce."

So the "Special Sauce" isn't Mayo that's been left in the sun for a few hours.....

They sent an apology less than a week after the incident that concluded: "Hope you come back and have more pleasurable experience."

I was laughing so hard after reading that, obviously someone did have a pleasurable experience.... All over that guy's burger.....

BK also said come... I'm going to laugh because they said come



Personally this doesn't surprise nor shock me considering the standards of BK or the lack of... The last two times I have eaten at BK I have gotten food poisoning, this just seals the deal for me I wont be "coming" to BK anymore.
 
To quote Ali G, "I got fired after they caught me with the Ronald McDonald suit on bonin' me Julie in the storage closet."
 
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