Assuming this actually happened, I think the manager's actions are reprehensible. Laughing at a customer's complaints is never appropriate.
One of my friends discovered a dead moth in her salad at a restaurant once. The waiter said, "so what?" She asked to see the manager, and the manager laughed and said "guess you'll have some extra protein today." They didn't offer to pay for her meal, replace her salad, or make reparations in any way. She considered suing, but decided just to report them to various consumer organizations like the BBB and the Health Dept. And obviously, never went there again.
Well, someone I used to know in high school worked at a local McD's, and they used to flick the cockroaches into the special sauce to get rid of them.
My only food related mishap occurred with BK -- I got a Double Whopper at the drive thru, took it home, and noticed it had three patties instead of two. One of them was completely cooked, but looked like someone took a bite out of it. (I didn't eat it.)
One of my friends discovered a dead moth in her salad at a restaurant once. The waiter said, "so what?" She asked to see the manager, and the manager laughed and said "guess you'll have some extra protein today." They didn't offer to pay for her meal, replace her salad, or make reparations in any way. She considered suing, but decided just to report them to various consumer organizations like the BBB and the Health Dept. And obviously, never went there again.
Yeah. I am okay with eating at McD's, but I refuse to eat at BK.
Notice how at McD's, you can see the cooking going on in the back, but at BK, you can't?
I always wondered what made special sauce so special.
Well, someone I used to know in high school worked at a local McD's, and they used to flick the cockroaches into the special sauce to get rid of them.
My only food related mishap occurred with BK -- I got a Double Whopper at the drive thru, took it home, and noticed it had three patties instead of two. One of them was completely cooked, but looked like someone took a bite out of it. (I didn't eat it.)