Maps - Report a Problem Notifications?

Discussion in 'iOS 7' started by arn, Apr 8, 2014.

  1. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #1
    We received a report that someone was getting offered to be notified if they report a problem on the Apple Maps app.

    I haven't been able to verify. Can people tell me if their Apple Maps offers this when they report a problem? If so, please post a screenshot.

    thanks
    arn
     
  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

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    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #2
    I just reported (again) an incorrect name of a local fuel station and I was not asked to be notified.
     
  3. richwoodrocket macrumors 68020

    richwoodrocket

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    Location:
    Hamburg, NY
    #3
    I wasn't asked to be notified after reporting a problem either.
     
  4. Prospekt macrumors regular

    Joined:
    Jul 5, 2009
    #4
    Earlier today I noticed I was able to be notified. I tried again now and do not see it
     
  5. iOSBry macrumors 6502

    Joined:
    Jan 16, 2013
    #5
    I've been able to report five POI problems and have had the Notification option each time.

    Here's hoping they're fixed quickly!

    iOSBry
     
  6. dannyyankou macrumors 603

    dannyyankou

    Joined:
    Mar 2, 2012
    #6
    Just reported a problem and didn't get the option to recieve a notification. Hope the problem is fixed anyway.
     
  7. richwoodrocket macrumors 68020

    richwoodrocket

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    Apr 7, 2014
    Location:
    Hamburg, NY
    #7
    What kind of notification is it? An email? A push from the maps app?
     
  8. iOSBry macrumors 6502

    Joined:
    Jan 16, 2013
    #8
    It's a standard push notification that indicates that your problem/submission has or has not been fixed.

    I should note that it will be shown as coming from the Maps app and in some of the screenshots I've seen, it shows the area that's fixed.

    iOSBry
     
  9. iOSBry macrumors 6502

    Joined:
    Jan 16, 2013
    #10
    Woot! I received five push notifications today indicating my Maps problem submissions had been resolved. Each included a link to the resolution in the Maps app!

    They were fixed in less than two days!

    iOSBry
     
  10. Prospekt macrumors regular

    Joined:
    Jul 5, 2009
    #11
    I got the same thing today!

    However I'm no longer given the option of being notified when I submit more errors
     
  11. iOSBry macrumors 6502

    Joined:
    Jan 16, 2013
    #12
    It's the same for me, I don't have the notification option anymore either.

    iOSBry
     
  12. Prospekt, Apr 11, 2014
    Last edited: Apr 11, 2014

    Prospekt macrumors regular

    Joined:
    Jul 5, 2009
    #13
    Today I'm able to ask for notifications again


    Edit: and now I no longer have the option
     
  13. iOSBry macrumors 6502

    Joined:
    Jan 16, 2013
    #14
    I still don't have the option. :-(

    iOSBry
     
  14. KdParker macrumors 601

    KdParker

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    Location:
    Everywhere
    #15
    Soooo, then you can only do one notification per day?
     
  15. Prospekt macrumors regular

    Joined:
    Jul 5, 2009
    #16
    I was able to do at least 10 today before it stopped showing. Maybe there's a limit or they do it during certain times of the day as a trial before a bigger launch


    Edit: also it only worked with incorrect information, incorrect pin location, or missing location. I tried fixing the name of both a harbor and a street near me and it didn't offer notifications for that.
     
  16. iOSBry macrumors 6502

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    Jan 16, 2013
    #17
    I was able to correct another 5 POI's today before the "Notify" option became unavailable.

    iOSBry
     
  17. iOSBry macrumors 6502

    Joined:
    Jan 16, 2013
    #18
    I'm now up to 25 or so corrections today and still have the "Notify Me" option when submitting a Maps POI correction - I'm tired of submitting them for now.

    I've been getting Maps correction notifications every day or two now! They seem to be on the ball, finally! #

    I encourage others to get to submitting your corrections, pronto! #

    iOSBry
     
  18. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #19
    What sort of map corrections are these that there are so many consistently? I can't really say that I've ran into anything odd in quite a long time with Apple Maps, and even when I did or do, it's rather rare.
     
  19. iOSBry, Apr 18, 2014
    Last edited: Apr 18, 2014

    iOSBry macrumors 6502

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    Jan 16, 2013
    #20
    They were a combination of misplaced POI's, Closed Businesses and New Businesses.

    In the Chicago area, there are lots of misplaced POI's such as the POI is in the middle of the road or down the road/street from where it's actually located.

    I'd be surprised if you don't have misplaced POI's in your area.

    iOSBry
     
  20. smithrh macrumors 68020

    smithrh

    Joined:
    Feb 28, 2009
    #21
    I submitted about 10 clearly egregious errors when this thread first popped up.

    No notifications, and none of the errors have been fixed.
     
  21. iOSBry macrumors 6502

    Joined:
    Jan 16, 2013
    #22
    Did/do you have the "Notify Me" option when submitting? If not, it appears those people with that option are the only ones seeing their submissions addressed/fixed within a day or two.

    Out of the first 20 or so that I've submitted in the last few weeks, I've had 16 confirmed fixed! I submitted a bunch more today and had the "Notify Me" option each time.

    iOSBry
     
  22. Richardgm macrumors 6502a

    Richardgm

    Joined:
    Aug 1, 2008
    #23
    I'm trying to figure out how/why you got the option to "Notify Me", because it doesn't show up for my iPhone or iPad.

    Do you have Frequent Locations on?
     
  23. iOSBry macrumors 6502

    Joined:
    Jan 16, 2013
    #24
    Yes but I don't believe that has anything to do with why I have it. See this - http://www.macrumors.com/2014/04/09/apple-testing-maps-notifications-to-inform-users-of-fixed-problems/.

    iOSBry
     
  24. Richardgm macrumors 6502a

    Richardgm

    Joined:
    Aug 1, 2008
    #25
    I guess I'm just trying to narrow down why they picked you.
     

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