Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Max Upgrades MaxConnect product arrives with chipped aluminum
- Thread starter steffi
- Start date
- Sort by reaction score
sorry they may just not care.
it may also be a repackaged return.
bottom line is what really matters.
are the holes cut correctly?
does it work?
it may also be a repackaged return.
bottom line is what really matters.
are the holes cut correctly?
does it work?
I'm sure it will work however I was sent 2 of them since that's what I ordered. One is near perfect and the other is far from it. I don't see why I should have to accept the defective (based on it's obvious differences from the other one) one.
Oh and since I ordered 2 I expect 2 x 2 allen keys and not just the one set they sent me.
If I buy 2 products I should be able to sell each individually which the necessary tools that each requires.
Oh and since I ordered 2 I expect 2 x 2 allen keys and not just the one set they sent me.
If I buy 2 products I should be able to sell each individually which the necessary tools that each requires.
Contacted them. They suggested that I sent them the part back if I wanted it replaced. I'm not too happy about them doing that since I should not have been sent this part in the first place. They also said if the part was functional I could get a discount on the one that has poor workmanship.
Another thing they did which I think is shoddy is that they only sent me 1 set of tools even though I bought 2 of their product and a set of tools should come with each. I don't think any vendor should simply say. Well they only need one set of tools so we'll send them only 1 whenever you buy more than one of their product. If I buy N things. I have the right to sell 1 thing independently of each other. Not having a set of tools for each piece prevents me from selling each piece separately. If they had a discounted overall price when you buy more than one I could understand but paid twice the full retail price for a total of 2 and 2 day shipping.
Shoddy.
Another thing they did which I think is shoddy is that they only sent me 1 set of tools even though I bought 2 of their product and a set of tools should come with each. I don't think any vendor should simply say. Well they only need one set of tools so we'll send them only 1 whenever you buy more than one of their product. If I buy N things. I have the right to sell 1 thing independently of each other. Not having a set of tools for each piece prevents me from selling each piece separately. If they had a discounted overall price when you buy more than one I could understand but paid twice the full retail price for a total of 2 and 2 day shipping.
Shoddy.
Yeah I'll probably live with it. They need to improve their QC and not assume I only need one set of tools.
Sounds like you are just nit picking.
If you are truely dissatisfied with the product, return both and buy something from a different company. Complaining about a cosmetic defect on a functional part that you wont even see is not really going to do anything...
If you are truely dissatisfied with the product, return both and buy something from a different company. Complaining about a cosmetic defect on a functional part that you wont even see is not really going to do anything...