Max Upgrades MaxConnect product arrives with chipped aluminum

[steffi]

Seems their quality control isn't the best. The HDD/SSD sleds have obvious defects that I really think should not have been allowed to see light of day outside of their factory.

Pictures

 

[philipma1957]

sorry they may just not care.

it may also be a repackaged return.




bottom line is what really matters.


are the holes cut correctly?

does it work?

 

[steffi]

I'm sure it will work however I was sent 2 of them since that's what I ordered. One is near perfect and the other is far from it. I don't see why I should have to accept the defective (based on it's obvious differences from the other one) one.

Oh and since I ordered 2 I expect 2 x 2 allen keys and not just the one set they sent me.

If I buy 2 products I should be able to sell each individually which the necessary tools that each requires.

sorry they may just not care.

it may also be a repackaged return.




bottom line is what really matters.


are the holes cut correctly?

does it work?

 

[karsten]

probably contacting them is the way to go. dont think they're going to help you here

 

[steffi]

Contacted them. They suggested that I sent them the part back if I wanted it replaced. I'm not too happy about them doing that since I should not have been sent this part in the first place. They also said if the part was functional I could get a discount on the one that has poor workmanship.

Another thing they did which I think is shoddy is that they only sent me 1 set of tools even though I bought 2 of their product and a set of tools should come with each. I don't think any vendor should simply say. Well they only need one set of tools so we'll send them only 1 whenever you buy more than one of their product. If I buy N things. I have the right to sell 1 thing independently of each other. Not having a set of tools for each piece prevents me from selling each piece separately. If they had a discounted overall price when you buy more than one I could understand but paid twice the full retail price for a total of 2 and 2 day shipping.

Shoddy.

probably contacting them is the way to go. dont think they're going to help you here

 

[goMac]

Looks a little sloppy, but not too bad.

Honestly, it's going in your machine anyway. Who cares? The screw holes and everything look perfect.

 

[steffi]

Yeah I'll probably live with it. They need to improve their QC and not assume I only need one set of tools.

Looks a little sloppy, but not too bad.

Honestly, it's going in your machine anyway. Who cares? The screw holes and everything look perfect.

 

[reebzor]

Sounds like you are just nit picking.

If you are truely dissatisfied with the product, return both and buy something from a different company. Complaining about a cosmetic defect on a functional part that you wont even see is not really going to do anything...