MBP 13 inches 2015 - Keyboard Issue

Discussion in 'MacBook Pro' started by johnchi, Apr 23, 2019.

  1. johnchi macrumors newbie

    Joined:
    Apr 23, 2019
    #1
    Hello everyone,

    Please I need help. My macbook pro keyboard has stopped working. It started out by freezing on every login. Then it would freeze during usage and typing rapidly on it would get it working again. AFter I upgrade to os x 10.14.4 it stopped freezing for a day then started again. Now it's has stopped working completely.

    I'm however confused because I can reset the PR (cmd,opt,p+r), I can also put it in storage mode (T) and recovery (cmd + R). Doesn't this mean the keyboard is working? Please I need help, thanks
     
  2. Zadok Kin macrumors newbie

    Joined:
    May 23, 2016
    #2
    Take it to Apple. They will tell you what is wrong free of charge (and of course what your options are to fix it.)
     
  3. Howard2k macrumors 68020

    Howard2k

    Joined:
    Mar 10, 2016
    #3
    If you can get into all of those features it may be a software issue. What about a clean install of macOS and see if that works?
     
  4. johnchi thread starter macrumors newbie

    Joined:
    Apr 23, 2019
    #4
    thanks for the help guys. I ordered the replacement cable for $10 on Amazon and it fixed the issue.
     

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3 April 23, 2019