So my MBP ordered on the 14th was meant to come today. 26th. I checked tracking again and again and again and it said its coming, its on course for its final destination aka i'll get it today. However, it didn't come. It was a birthday present, apple did not email me or contact me saying it'll be late... until my very annoyed sister phoned and then they sent me a rushed email saying due to the holidays (my dad owns a company... not as big as apple but his company still plans to the holidays into account for dates) which was a stupid excuse. Then my annoyed dad phoned (my family were more annoyed than me) and the customer service could not even give me a date for when the MBP will come! Taking into account the customer service stories I've heard, I did expect apple to give me a date and maybe something free. They were quick to take the money out of my account but since then, its been very annoying. Multiple days booked out of work, me stuck at home now,... with no MBP. Any advice? to begin with, i thought i'd just live with it but after my sister and dad vented and explained how poor this is (afterall i paid a premium price), i'm annoyed. Prior to the order, they even said it would come for the birthday! I'm going back to uni soon and still no date and still tracking is telling me it coming today 9PM..