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What level of cover does Apple provide that negates the requirement to restore from time machine backup to new hardware?

It doesn't exist.

The point i'm making is that it doesn't matter how good apple's support is on this when the product is flawed and simply un-usable as a business tool due to the reliability issues.
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That's a really weird way to type, why are you swiping 2 keys at the same time and rubbing your finger across the keys? Maybe you have caused this noise to occur over time in your unique way of typing.

That sounds like "you're holding it wrong" just with different words.

I'd suggest the video shows the guy deliberately exacerbating the problem to demonstrate what happens occasionally during normal operation, no one "types like that".
 
I had my keyboard fail -- sticky S key and no click on half of the space bar -- a month after I purchased my 2016 13" MBP TB model last year. Apple serviced it--took 5 days--and it's been good since. Very annoying that the 2017s are having similar issues still. I love the feel of the keyboard myself, but this amount of reported issues is worrisome.
 
... and all because Apple is obsessed with thin. EPIC FAIL. The thinness seems like a such a huge compromise so Apple can have thin laptops which has very little benefit. Add in the fact that these laptops are twice the price compared to only a few years ago. They really need to get their act together.
 
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They keyboard on the new machines is a complete joke.
A total disaster.
It's why I returned mine back in December 2016.
I have to use keyboard about 6-8 hours a day.
The new one has been the worst of all keyboards we have ever tried at my office.
I'm typing this on a 2014 Air and it's just fine. Feels as good as it did on day one with zero issues.
Apple went ahead and changed something fundamental that a LOT of Mac users were actually really happy with and most objective reviews agreed that the keyboard on those machines is one of its strengths.
Nonetheless Apple went a head and changed it.
Trying to shave 0.0001 oz of the weight of the machine.
If they had just made the keys larger and used regular mechanisms it would have been one of the better keyboards out there, less the IBM (Lenovo) keyboards.
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You have to consider though, only the 'forum goers' have issues. 99% of people out there who don't post here are having no issues.

It's funny...I never noticed anything wrong until I started looking for it lol


Actually people outside of this forum are not at all impressed.
Some of them talk about the screen being nice but most shy away from the machine after trying it, in particular the keyboard.
 
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I just got my 15" MBP yesterday and used it all day today and I LOVE the keyboard. I hope it holds up with no sticky key issues, but I love how "sure" it feels. My only thought I that I hope I don't scratch the keys, because of my longish nails. The keys aren't as raised as my 2013 MBP and I felt like I stuck those keys with more of my finger pad than my nails. Other than that, I think the keyboard is awesome.
 
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That's a really weird way to type, why are you swiping 2 keys at the same time and rubbing your finger across the keys? Maybe you have caused this noise to occur over time in your unique way of typing.

I am not typing this way. It is the best way to show the issue. It happens during normal typing on a regular basis. I tested 3 other MBP in the store, they did not have this issue.
 
I love the keyboard. It is much better than typing on the previous Retina keyboard.

I will say that in terms of defects my keys have gone stuck. However, I fixed it with blowing compressed air and the keys have not given me a problem ever since. It seems like small things getting stuck are the problem.
 
I just tried a 2017 15" at work. Right away I could tell its keyboard is noticeably better than the one on my 2016 15". The sound is lower in pitch and the keys feel more solid. It kind of surprised me. I didn't expect to notice such a difference.

Great...
 
this issue made me wary of the new models and is another reason i've decided to go for the ipad pro as a portable and just abandon the macbooks entirely. i'll get a desktop mac if something is appropriate, but as far as portable Macs go apple has lost the plot.

Which is a shame, because thunderbolt3 is the right idea. But mandatory touchbar, a keyboard that breaks if you look at it funny..... no thanks.

I would like to know what you do - to figure out how might you be able to replace a laptop entirely. I am a writer and interested in the same, and I could do it, to keep everything in the cloud and on iPad but what about when I want to have more than 64GB/ 128GB etc. ? What do I do with my photos and videos for which I have a couple of external disks that I can connect to ports only a laptop/ desktop has? That is something that prevents this lofty thought for me. Please do elaborate on what your use case is. :)
 
We have 2015 and 2016 MBs, no problem with keyboards.

I just got myself a 2017 and the space bar is driving me nuts. If I don't smack it right in the middle then the key doesn't register. I'm talking it back tomorrow.

Also, I feel mentally dumb for spending $1670 CDN on this this thing, even with the Beats.
 
I always use Keyboard covers with my laptops.

Was wondering whether the protection against dirty bits would contribute to keeping the KB in good shape. On the other hand, these covers do have a slight effect of impeding heat dissipation, which has been mentioned as a possible cause of screaming keys.

(note: if you use these, be sure to regularly wash with cold water & soap and wipe down your keys with wet wipes (no alcohol); especially with changing temp and humidity changes, a slimy condensate can develop under the cover)
 
(note: if you use these, be sure to regularly wash with cold water & soap and wipe down your keys with wet wipes (no alcohol); especially with changing temp and humidity changes, a slimy condensate can develop under the cover)


Next thing you know is people start recommending giving the keyboard a massage and take it to a spa on the weekend, to keep it happy.
 
I bought the iMac for this exact reason.
My brother bought the 13" MBP. Just a few hours in a key got stuck, and pressing it repeatedly didn't help. Ended up giving it back to Apple and now use his old MBA.
 
I would like to know what you do - to figure out how might you be able to replace a laptop entirely. I am a writer and interested in the same, and I could do it, to keep everything in the cloud and on iPad but what about when I want to have more than 64GB/ 128GB etc. ? What do I do with my photos and videos for which I have a couple of external disks that I can connect to ports only a laptop/ desktop has? That is something that prevents this lofty thought for me. Please do elaborate on what your use case is. :)

I've pretty much replaced my laptop with an iPad Pro and a desktop

I'm a network guy, so i have workloads that will not run on the tablet, but they never really ran properly on a laptop either.

My desktop is an i7 with 64 GB of RAM and dual SSDs (to run my desktop workload type stuff), my ipad is used for the portable type stuff such as browsing, email, reading PDFs, remote access via terminal services or SSH, etc.

Basically the iPad is almost as good as the laptop was at a lot of stuff, better than the laptop at some stuff, and the stuff the laptop was crap at i just run on a desktop now.

I've given up trying to make do with a single machine.

The desktop + iPad could have been cheaper than a single high spec laptop that sucked at a lot of things anyway. But i went pretty high spec on the ipad, and didn't consider the need to save money as I already had an ipad i replaced with the iPad Pro anyway.

If i had say, maxed out a 15" laptop, it would still be a lot less flexible and slower than my desktop (which additionally, now has 3 network adapters in it for network simulation/lab stuff).

As to your use case... you can buy 1 (or is it 2 or more?) TB of icloud storage now. I'm assuming that when an iPad runs out of icloud storage you can remove old stuff from the local device and leave it in the cloud. I very much doubt you NEED to have > 512 GB of stuff always on your iPad.

edit:
I do actually still have my 13" 2015 Macbook Pro. BUt i barely use it.
 
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