Apple doesn't recall anything unless there is almost riots in the street or a law suit under way thet they know they will loose. They'll always have the "holding it wrong" stance until they know it will blow up in their face and then they launch a repair program hoping it goes under the radar as much as possible.
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MBP Keyboard is a total FAIL
- Thread starter CaptRB
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Apple doesn't recall anything unless there is almost riots in the street or a law suit under way thet they know they will loose. They'll always have the "holding it wrong" stance until they know it will blow up in their face and then they launch a repair program hoping it goes under the radar as much as possible.
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Again, this would be in reference to the 1st Gen. butterfly keyboard found on the 2015 MacBook. If there has indeed been some documented change between the keyboards found in the MBP 2016 and 2017 models, I'd much rather be corrected than remain wrong.
It was the bit below that I was referring to.
https://www.macrumors.com/2017/06/09/teardowns-show-new-macbook-unchanged-design/
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You really have me thinking now. My main use for the MBP is photo & eventually light video edits. I went 15" for more space mainly. I can do 80% of photo work on my iPad Pro. .. and 15" MBP would rarely leave the office desk. Why not get a 21" iMac (4K is fine for me) & pair with 2015 13" MBP or 2017 MBA. My real editing can be done on the iMac I our office/art room (where I would be with the 15" MBP) & I can take iPad Pro/MBA anywhere. In a pinch the IPP OR MBA can do photo editing work if needed.
I think I would enjoy the mobility of the MBA and I can afford both with the $ I had in 2017 MBP.
iFixIt makes no specific mention of comparing 2016 and 2017 keyboards so I would agree that they are continuing to write about the 1st gen 2015 butterfly mechanism compared to the 2016 2nd gen.
That could be the case. It's strange that they chose to compare the two versions now and not when the second generation butterfly mechanism was launched in the 2016 MacBook Pros.
Looking at the following photos taken from the teardowns I can see a black horizontal bar on the 2017 MacBook which isn't present on the 2016 MacBook Pro. A similar part was on the 2015 MacBook with the first generation keyboard. It could be that it was there and that they disguarded it when they removed the key cap.
The white side bars also appear narrower although in fairness the key they've chose on the 2017 version is narrower than the one on the 2016 version.
Some users do think that the keyboards used in the 2016 and 2017 MacBook Pros do feel slightly different.
2015 MacBook - First Generation Butterfly Mechanism
2016 MacBook Pro - Second Generation Butterfly Mechanism
2017 MacBook - Second Generation Butterfly Mechanism
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The 2016 and 2017 are different. I tried them side by side.
It doesn't matter, though. This thread has turned into an echo chamber. The same few posters, with admittedly legitimate gripes, just keep sound-boarding off each other to make it sound like the issues is world-ending and that no one should buy a MacBook Pro ... They are, of course, entitled to their opinion.
Personally, I'm happy with the unit, happy with my choice to buy AppleCare, and hoping sincerely that the 2017 keyboard holds up for the next 3-4 years until I sell this glorious new machine of mine for half of what I paid for it
It doesn't matter, though. This thread has turned into an echo chamber. The same few posters, with admittedly legitimate gripes, just keep sound-boarding off each other to make it sound like the issues is world-ending and that no one should buy a MacBook Pro ... They are, of course, entitled to their opinion.
Personally, I'm happy with the unit, happy with my choice to buy AppleCare, and hoping sincerely that the 2017 keyboard holds up for the next 3-4 years until I sell this glorious new machine of mine for half of what I paid for it
At the moment I'm using the new Air (and i7 with 512 GB SSD) to edit Nikon D810 files. It's connected to a 4K monitor and totally adequate, though obviously not as snappy as the MBP. Once the 5K iMac gets here, the Air will be mainly for screenwriting and light photo duties.
This was the way I worked previously. The 15" touchbar with twin 4K monitors was a way of having just a single machine. It worked great until the keys went sour on me.
This is a less elegant solution, but I do benefit from having a far faster i7 5K 27" iMac with 32 GB and 8 GB video card etc. So the swap was nearly dead even, but I did have to pony up for the new Air.
Bottom line is that Apple DID take care of me in the end, but it ME who had to push and I told them what they needed to do to make the situation fair.
The MacBook Air is still a killer laptop. I won't touch anything with a butterfly keyboard for a while.
R.
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I can appreciate your position, but I'm echoing what APPLE SAID more than anything else.
My specific experience is not all that significant. Even a 3rd of the keyboard failures out of a large mass-purchase at the Board of the Education could be a "bad batch".
But when Apple themselves agrees that there's a problem, it's safer not to willingly risk it. If you have a machine, best of luck. But others might do better by waiting to see how this is rectified. I heard exactly the same thing from the Apple reps. No attempt was made to hide it or characterize it as anything but a major issue.
R
Perhaps ask if you can get the latest Apple Magic Keyboard for free if the keyboard of the MBP keeps failing?
I already owned a variety of wireless keyboards, but having to use one for a 2500 dollar laptop is a fairly silly option. Imagine actually using it on a lap with a wireless keyboard.
R.
Not liking the shorter key travel and the keyboard flat out not functioning as intended are two completely different cases. And it could be that that "ignorance" you speak of is due to the fact that not all keyboards seem to exhibit this behavior, and some people would rather use their computers instead of waiting for them to malfunction.
It may or may not be the case that each and every 2nd gen butterfly keyboard will at one point or another self destruct, but until that happens I at least am happy using mine, can't really speak for anyone else. It would appear, though, that I'm not the only one, either.
It may or may not be the case that each and every 2nd gen butterfly keyboard will at one point or another self destruct, but until that happens I at least am happy using mine, can't really speak for anyone else. It would appear, though, that I'm not the only one, either.
Yes. Agreed. I get that there is an issue, but people seem to be blowing it up out of catastrophic proportion. I doubt that all machines are affected. Some machines will of course get hit, but if it were truly affecting as many as people are speculating it will, there would probably be a recall fairly soon. Just because it affects some units doesn't mean it's inevitable for everyone. Life's too short to worry about the possibility of it happening when there are so many other things to think about.
To be honest, when I was researching different laptops across companies, I read issues about every one of them but I chose Apple because I knew that I could go to the Apple store for potential issues.
The OP said the exact same thing, and yet his failed for the same reason so many others had. I'm not saying every MBP is going to fail, but there is a high occurrence. Too high, the volume of posts here is just microcosm of the issue, and while I understand people come to forums to complain and rarely praise. We've seen many people state that Apple Geniuses have also stated they're receiving a lot of these for repair/replacement.
When was the last time Apple did a recall? They didn't for the 2011 MBPs where everyone will fail, they did conduct a repair program, for those affected machines out of warranty.
Forums always exaggerate the scale of any problem because the vast majority of people who don't have problems do not feel the need to post.
/me crosses fingers and hopes his own MBP2017 doesn't become affected.
/me crosses fingers and hopes his own MBP2017 doesn't become affected.
But by the same token, where there is smoke there is fire, and I think there's external evidences that showing that the design was flawed. I hope what ever Apple did for the 2017 model corrected this, and maybe something a bit more robust for future models.
My friends MacBook with TB keyboard make a "screeching" sounds every time you push some keys. It would drive me crazy as it only does it on some keys. He wants to return but afraid he will end up with worst. MacBooks used to have the best keyboards on the market!