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MBP Problems (Kernel Panics, freezing, etc.)
- Thread starter techlover828
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well I brought it in but they said because there were multiple problems they were going to ship it to a repair depot. I would have put my original ram back in but I sold it a long time ago to help offset the cost of the new ram.
I hope It all works out.. I am going through the same thing with my MBP (HD failing, and its only 5 weeks old)! And on top of it all Applecare is basically calling me a liar, and when I called today they basically hung up on me saying
"Technically we arent even open right now" ugh!
"Technically we arent even open right now" ugh!
really? why are they calling you a liar? that sucks. I'm probably just going to call the applecare line I guess.
I don't think they do any hardware repairs at Apple Stores but I could be wrong. Your service record should be available to either the store where you brought it, or to customer service if you call. Probably either one can make a notation on your record.
well, out of the 3 calls i had to place yesterday, they all went okay. they are going to ship me new disks, acting like that is the only issue.
i called today saying i would be much happier with a new machine and they basically said that my machine just needs a new leopard disk (how does that explain kernal panics and random apps quitting/shutdowns?) and im trying to get a new computer out of the deal..
so I called apple and they said that it didn't matter, and that they'd just ship 3rd party ram in a bag with the computer.
It says "shipment to apple repair center pending" btw, can't wait to get my mbp back! I hope I get an upgrade, or better yet, not get an upgrade, wait a year, have something else go wrong, and get a new redesigned mbp.
It says "shipment to apple repair center pending" btw, can't wait to get my mbp back! I hope I get an upgrade, or better yet, not get an upgrade, wait a year, have something else go wrong, and get a new redesigned mbp.
fixed... they replaced the graphics card for the kernel panics issues, they also replaced the sd and the lcd.
thanks for all the support guys it was still under the one year warranty, anthough I bought applecare
it was still under the one year warranty, anthough I bought applecare
Ok, the problems are back, I'm going to ask for a new computer, this is kind of ridiculous. We'll see.
This is just a suggestion, but you might have a faulty logic board. If you are getting a lot of kernel panics, and the machine is going very slow, it could mean, it's reaching the end of it's life.