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McDonalds staff confused by Apple Pay
- Thread starter DKDonkeyKong
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Don't confuse a McDonald's worker with the facts!! Just hold the phone up to the reader. Worked fine for me. 
I've been tapping with my credit card for some time now. Doing the same with nfc in my phone just seems like an evolution of the process. Not sure why people are so enamoured so as to create threads about failed attempts.
Subway is even worse. When you hold your phone out, they think you want to pay with the Subway app, and a stupid QR code appears on the terminal. I always have to say NO - regular credit card. They eventually figure it out, but always have a really confused look on their face.
So I doh't have Apple pay on my phone yet and have a question. If you put several credit cards and a couple of debit cards in your Apple Pay configuration, how do you select which card you want to pay with?
Bring phone to reader without your thumb on TouchID and tap on the default card when Apple Pay lights up. It'll show all the cards and you can then select a different card.
If you know you want to pay with the default card, bring to reader with your thumb on TouchID.
Got it, thanks. I do have it on my iPad Air 2, but it won't be used for that. Imagine how silly I would look taking my iPad Air to the register for payment. I haven't set up the wife's phone just yet and was wondering how it would handle that.
Got it, thanks. I do have it on my iPad Air 2, but it won't be used for that. Imagine how silly I would look taking my iPad Air to the register for payment. I haven't set up the wife's phone just yet and was wondering how it would handle that.
Apple Pay on the iPad Air 2 is more for online purchases using TouchID than in-store purchases.
I never even bother telling the staff at McDonalds that I want to pay with CC. I just put my phone up against the NFC scanner and pay with Apple Pay. They usually asked what just happened, and I say I just paid for it. End of discussion. The only thing they have to do after that is give me my food.
I don't say a word, just one quick swipe with my Google Wallet Card wherever I'm shopping and I'm done.
Much faster than Apple Pay currently since Google Wallet Cards are a known method of payment. Immediately recognized by the Terminal, clerks who may not be aware don't question them. The payments already been processed by the time they notice.
Apple will eventually catch up.
You can pick one as the default, so if you just hold the phone up to the reader and hit your fingerprint on there you are done. Otherwise, you can preselect a card then pay with Apple Pay and it will use the card you selected.
You cannot use an iPad for retail transaction, only for on-line transactions.
Got it, thanks. I do have it on my iPad Air 2, but it won't be used for that. Imagine how silly I would look taking my iPad Air to the register for payment. I haven't set up the wife's phone just yet and was wondering how it would handle that.
When I pay at McDonald's, the Apple pay portion is done before the order has been completely entered. I've not had to say that I paid via credit/debit.
Same as it was when I actually swiped a card.
I'll have to try subway. Last time I was there they did the QR code thing so I didn't think they supported nfc. But apparently they do.
Same as it was when I actually swiped a card.
I'll have to try subway. Last time I was there they did the QR code thing so I didn't think they supported nfc. But apparently they do.
I don't say a word, just one quick swipe with my Google Wallet Card wherever I'm shopping and I'm done.
Much faster than Apple Pay currently since Google Wallet Cards are a known method of payment. Immediately recognized by the Terminal, clerks who may not be aware don't question them. The payments already been processed by the time they notice.
Apple will eventually catch up.
To be fair, a number of us have caught the cashier off-guard using Apple Pay too by simply paying with our iPhone. It's paid by the time they notice it and they're like "What happened?" Too many people are making the mistake of asking "Do you take Apple Pay?"
That works at McDonald's because their terminals are always on for NFC and don't need to be activated. However, some retailers have terminals that need to be activated first by pressing the correct button (usually credit). Unless you know the terminal is already activated at a particular retailer (either from experience or from reading on here), it's not a bad practice to get in the habit of saying "Credit" or "I'd like to pay with credit" upfront. This can even prevent confusion such as the Subway employee seeing your iPhone and assuming you're trying to scan the QR code like the following:
I think you should be more embarrassed by the fact that you wanted to buy lunch in McDonalds.
))))Buy yourself healthier lunch somewhere else, you will feel much better and your body will thank you for it in a long run
You have to realize that not every single retailer than can accept Apple Pay, Google Wallet, etc. is going to be worried about training their employees about it especially considering it isn't widespread nor the normal form of payment.
How much mainstream media time has been used to advertise Apple Pay? Do you expect every retail worker to be trained on every new technology while it is still just a niche market? And the retailer isn't in a position that they need to spend time and money educating their staff because even if they turned away every person who wanted to use Apple Pay, and didn't have any other form of payment on them, they would still turn a huge profit.
Give it time to become accepted in the market. I remember when debit cards linked to checking accounts were the "new thing" and even though they function exactly like credit cards people were confused by having to enter a PIN. I got stuck behind plenty of people who had to take their debit card out of the little paper sleeve it came in and input their PIN by reading it from the same little sleeve.
How much mainstream media time has been used to advertise Apple Pay? Do you expect every retail worker to be trained on every new technology while it is still just a niche market? And the retailer isn't in a position that they need to spend time and money educating their staff because even if they turned away every person who wanted to use Apple Pay, and didn't have any other form of payment on them, they would still turn a huge profit.
Give it time to become accepted in the market. I remember when debit cards linked to checking accounts were the "new thing" and even though they function exactly like credit cards people were confused by having to enter a PIN. I got stuck behind plenty of people who had to take their debit card out of the little paper sleeve it came in and input their PIN by reading it from the same little sleeve.
I get side salads from there several times a week, so what's another healthier alternative I can easily pick up in a drive-thru?
I think you should be more embarrassed by the fact that you wanted to buy lunch in McDonalds.
Even I, someone who very rarely goes to a fast food place and hasn't been to McD in months, knows they have a few decent choices available. See http://nutrition.mcdonalds.com/getnutrition/nutritionfacts.pdf
(yes I've piled on them before too, which wasn't really fair)
BTW, one can make some rather poor choices at the supposedly "healthier" places as well. Swing by Panera for a Vegetarian Creamy Tomato Soup bread bowl, Signature Hot Chocolate, and an Orange Scone for a mid-afternoon snack. 2000+ calories for lunch. https://www.panerabread.com/content/dam/panerabread/documents/nutrition/Panera-Nutrition.pdf
I'm surprised the iPhone 6 and Apple Pay have been around for a while now and there are still high volume retailers (like McDonalds) whose employees still haven't seen it or heard of it.
MacDonalds staff get confused when I order a quarter pounder without cheese, so this is hardly surprising.
Sorry, I shouldn't really have said anything and it's none of my business. This isn't a food forum, after all. Many years ago I used to go to McDonald's way too often, but then I started running and making my own lunches, or really trying to limit myself. I also forget that I am probably very spoiled with the amount of healthy (and unhealthy) food choices in Tokyo. Anyway, sorry for the comment.
