Merry christmas jerk, from fed ex

[Shrink]

While this guy was clearly wrong and went too far, packages face drops like that as a routine part of sorting, you just don't see it.

Unfortunately, this is too true. During undergrad, I worked one summer loading trucks at UPS. Packages are not exactly treated gently.

Oh?? Perhaps a gate was closed, prohibiting entry.

Wouldn't proper procedure be to leave a door knocker (sticky) on the gate or in the mailbox? Chucking it over the fence does seem a bit over the top.

(Get it?... over the top...I need more rest)

 

[fireshot91]

If the package gets damaged from that, I'd be very surprised.


My parents own two UPS stores that I've worked at in the past. The boxes go through MUCH worse than that.

Yeah, it wasn't technically correct of him to do that, but he has deadlines to meet. Trying to deliver everything before the end of the day. Especially around this time, they have a LOT of packages on their trucks.

That being said, he should've left a note, or rang beforehand.


My UPS driver first leaves the box on the door (Provided it doesn't require signature), then rings the doorbell and walks off. So if somebody IS home, they'll come get the box, if nobody is home, when we get home, we'll see it.

 

[Mr. McMac]

What a jerk! I hope he gets fired!!

 

[iJohnHenry]

i like that we are discussing and taking offense to this first world problem

Careful, you will be bullied into submission.

Perhaps he had had his fill of customer BS that day, and begging to be let in to the "enclave" to do his job was just to much.

As some have already guessed, I didn't bother reading the link, being satisfied to instead feast on the posts herein. Who took the video? Does this poor neglected customer have video surveillance around his property?

 

[Papanate]

I had two friends who worked at UPS, and one
This kind of thing happens ALL the time.

I blame sensationalism. If this kind of crap went on with any regularity it would be curtailed. There is no way in hell a Manager would let crap as you described happen beyond the one off accident - if a manager saw a guy intentionally kicking a package...the employee would be terminated immediately. FedEx has had no shortage of job applicants for the last 10 years.

And FedEx management are not idiots. They have high standards and the job itself demands high expectations. The drivers (most of them) rate FedEx as one of the best places to work - which says a lot about what is really going on.

There are occasional aberrations that get hired like at any job - but the guys/gals who have repeated 'no delivery' complaints when people are home - they are asked to work elsewhere. The guys like in the two videos - are removed from their jobs as soon as possible or FedEx has proof.

 

[chrono1081]

I blame sensationalism. If this kind of crap went on with any regularity it would be curtailed. There is no way in hell a Manager would let crap as you described happen beyond the one off accident - if a manager saw a guy intentionally kicking a package...the employee would be terminated immediately. FedEx has had no shortage of job applicants for the last 10 years.

And FedEx management are not idiots. They have high standards and the job itself demands high expectations. The drivers (most of them) rate FedEx as one of the best places to work - which says a lot about what is really going on.

There are occasional aberrations that get hired like at any job - but the guys/gals who have repeated 'no delivery' complaints when people are home - they are asked to work elsewhere. The guys like in the two videos - are removed from their jobs as soon as possible or FedEx has proof.

No offense but I disagree with parts of your statement. The fact that my friends, and a group of their co-workers were able to go out and have beers and me here a ton of stories about all kinds of things (boxes breaking open and everyone getting an army ranger hoodie, that they were all wearing that night since thats what the box was filled with is one story that comes to mind). I was horrified because deep down I always thought my friends were exaggerating. Sadly that night we all went out confirmed otherwise.

I'd like nothing more that to think this was an isolated incident or exaggeration on the parts of my friends and their co-workers because I get a lot of stuff sent through FedEx and UPS but sadly its not.

I'm not saying all UPS/FedEx stations are like this but I know the ones near me are.

 

[*LTD*]

Good thing they caught the dumb **** on camera.

And these guys average around 50k a year, and can reach well upwards of 70k with overtime.

 

[chrono1081]

Good thing they caught the dumb **** on camera.

And these guys average around 50k a year, and can reach well upwards of 70k with overtime.

Ya the drivers make a decent amount. Its the job to try for if you work there apparently.

Why anyone would risk losing that job is beyond me.


After the crap my friends told me above I ship everything USPS. I know thats probably the equivalent of burying my head in the sand but at least I don't know anyone/know any horror stories about USPS.

 

[Hey Jude]

FEDEX sucks

My most recent experience with FEDEX, luckily way back in March of this year, resulted in an angry call to their Executive Customer Service because the driver who delivered my ACD couldn't be bothered to actually attempt to deliver to my apartment, but instead simply dropped off the package at my Leasing Office and incorrectly (lied) noted on the online delivery confirmation that I wasn't home. I only discovered that the package was delivered when I went online and saw that it was left at LO.

I called CS because it was a Saturday delivery, and if I had not gone online to check, the LO would have been closed at 5:00pm and I would had to wait until the next day at 10:00am (later weekend hrs) to retrieve my package. My regular UPS driver, on the other hand, is a super nice, hardworking, pleasant man who always attempts to deliver and tags the door that he was there, and where our packages are. My experience with UPS has not always been great, but is vastly superior to FEDEX's.

By the way, the FEDEX driver should be canned for being lazy, and uncaring clod.

 

[creator2456]

Just a simple reminder from a package sorter at UPS.

MORE PADDING & TAPE

The shift (4 hours) I work on handles about 120k packages a night (close to 180k/night this time of year) in a building designed to handle 100k. This means many more packages fighting against one another to get through the system. Jams are a regular occurrence and are not a problem if the box has enough padding to fill the airspace to curtail crushing and enough tape to hold the box shut.

Also, use new or like-new boxes. They hold up to the stresses and strains much better than a box as floppy as a piece of tissue paper.

Your package will get tossed around; dropped, smashed, and everything in-between. Loaders do not have time to place all the heavy and/or large boxes near the floor, or all the small/light boxes near the top of the trailer. A 60lb. box will go on top of a 5lb. box just fine. This usually ends with the 60lb. box denting, crushing, flat out obliterating the 5lb. box as well as allowing the 60lb. one a greater chance of falling to the floor and tearing itself open once the trailer is unloaded.

Unloaders don't have the pleasure of working slow either. They simply do not have the time to make sure "This Side Up" is actually up or enough time to treat the glass table top being shipped like a newborn child. The only packages that get any type of special treatment are Haz-Mat packages. Even then it isn't a whole lot of extra care.

Onto the sorting stage of the process. Each package will go through a couple different sorting stages, but the same thing happens. A sorter is expected to be able to sort roughly 1300 packages an hour. If you do the math, that comes to 2.8 seconds per package. In that 2.8 seconds the sorter must grab the package, find the small zip code on the address label, decide the proper conveyer belt to sort it to (1 of about 12 possibilities, foot level, waist level, or shoulder level), and finally sort the package. Not a whole lot of time to take care of the package.

That is the process for just one stop along the line. Most packages will go through that several times before getting to you.

 

[neiltc13]

Seems to be an American problem. I've had packages from UPS, FedEx, DHL, DPD, CityLink and Royal Mail and I can count on a couple of fingers how many times I've had a damaged package.

I've also never encountered a rude delivery driver like the person in the video seems to be.