Metallic vibration from 2016 MBP 15"

Discussion in 'MacBook Pro' started by jacg, Dec 28, 2016.

  1. jacg macrumors 6502a

    jacg

    Joined:
    Jan 16, 2003
    Location:
    UK
    #1
    My new 2016 MacBook Pro 15" with touch bar makes a metallic vibration sound when I tap firmly on the chassis. It even makes the sound sometimes when I am angrily typing. There's nothing moving about inside when I move the laptop from side to side.

    I made a short video of the sound here.

    Would any other 15" owners mind giving theirs a tap to see if the problem is common?

    I'm also getting quite poor battery life (4-5 hours) so it's getting replaced.
     
  2. WhiteWhaleHolyGrail macrumors 6502a

    WhiteWhaleHolyGrail

    Joined:
    Nov 14, 2016
    #2
    Wow, that's weird. I certainly do not have this issue and I would return your unit. I tapped my unit and all I got was a dull thud noise.
     
  3. bevsb2 macrumors 65816

    Joined:
    Nov 23, 2012
    #3
    Same here. Dull thud noise only on my 15".
     
  4. jacg thread starter macrumors 6502a

    jacg

    Joined:
    Jan 16, 2003
    Location:
    UK
    #4
    I let an Apple Senior Technician hear it over the phone and he passed me onto someone to set up an exchange.

    I thought 10.12.2 had fixed my graphics glitches but it hasn't. Battery still poor if anything touches the 460. Aperture is so broken it has pushed me over the edge towards Capture One 10 (probably not a bad thing, but another £280 on top of all those adaptors and new power packs). Been an expensive upgrade and now I face another lengthy and challenging migration...
     
  5. idark77 macrumors 6502

    idark77

    Joined:
    Dec 2, 2014
    #5
    I can only say WOW!

    Great job Apple, did you do a quality control before shipping it?
    Steve J. is rolling in his grave...
     
  6. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    It was so dark and the OP what pounding pretty hard. Wonder if it was something on the desk or drawer below that was making the noise.
     
  7. jacg thread starter macrumors 6502a

    jacg

    Joined:
    Jan 16, 2003
    Location:
    UK
    #7
    Sorry about the poor lighting but it was the sound I was trying to capture. The laptop was on my lap on this occasion but the sound is even easier to illicit when it is on a hard surface (but I didn't want people to think it was a desk, etc). The sound is coming from inside the chassis. Definitely not pounding. Firm tap is all that is required, especially on a hard surface.
     
  8. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #8
    If on your lap and it made that noise then something is loose for sure.

    Hope you get it sorted out with Apple.
     
  9. DaveOP macrumors 65816

    Joined:
    May 29, 2011
    Location:
    Portland, OR
    #9
    Just stop the Steve stuff. These things happened while he was alive as well.
     
  10. idark77 macrumors 6502

    idark77

    Joined:
    Dec 2, 2014
    #10
    Hey, I can say everything I want.
     
  11. Kenndac macrumors 6502

    Kenndac

    Joined:
    Jun 28, 2003
    #11
    I have exactly this problem. Didn't do it when I first got the machine, but after a while it started.

    Heating it up with heavy loads causes it to stop - my best guess is expansion/contraction due to heat cycling has loosened something.

    My replacement should have arrived today, but DHL screwed up - I'll get it Monday.
     
  12. DaveOP macrumors 65816

    Joined:
    May 29, 2011
    Location:
    Portland, OR
    #12
    It's tired, old, and makes no sense. You can say it, but it's not funny or relevant anymore.
     
  13. idark77, Jan 4, 2017
    Last edited: Jan 4, 2017

    idark77 macrumors 6502

    idark77

    Joined:
    Dec 2, 2014
    #13
    No comment...
     
  14. MrGuder macrumors 68020

    Joined:
    Nov 30, 2012
    #14
    I would take a look at the photos on i fixit website of tear downs inside it might give you an idea exactly what's under where your hitting. Just a thought.
     
  15. Newton's Apple macrumors newbie

    Joined:
    Jan 5, 2017
    #15
    Thought I would contribute to this, as after seeing the OP's original post I checked my 2016 TB 15" MacBook Pro and discovered I had the exact same issue.

    I took it back to the Apple Store where I purchased it and told them the problem. They found it very strange and we checked a few of the models there. Two of the 15"'s on display had the exact same issue, but one did not. They swapped me out a new one and we opened it up and checked it. It seemed much more solid - no weird vibration / metallic clanging sound as per the OP's original video. I've been using the new one for two days (only on a desk, occasionally on the couch) and when I tap underneath the speakers (quite hard) the same sound can be now be heard, although nowhere as prominent - I hope it stays that way. There seems to be a clear as issue with these 15" models, given that some of the the in store displays had the same issue but I have no idea what it is. Seems like something perhaps insn't screwed in as tight as it should be.
     
  16. DaveOP macrumors 65816

    Joined:
    May 29, 2011
    Location:
    Portland, OR
    #16
    Figured as much :) Have a good day!
     
  17. idark77 macrumors 6502

    idark77

    Joined:
    Dec 2, 2014
    #17
    I want to avoid discussions. :) Have a nice day.
     
  18. Kenndac macrumors 6502

    Kenndac

    Joined:
    Jun 28, 2003
    #18
    My replacement MBP arrived on Monday, and… it has an even worse ratting, this time in the screen. I didn't even take it out of the plastic!

    Replacement #2 is on the way…

     
  19. jacg thread starter macrumors 6502a

    jacg

    Joined:
    Jan 16, 2003
    Location:
    UK
    #19
    Wow, that's bad luck. You'd think if Apple were aware of this issue, they'd at least check the replacements. Mine arrives today...
     
  20. ManuCH macrumors 6502

    Joined:
    May 7, 2009
    Location:
    Switzerland
    #20
    The noise in your MBP #2 is actually normal. It's the screen's panel moving and all units have that. I'd keep it.
     
  21. Tommy Hewitt macrumors newbie

    Tommy Hewitt

    Joined:
    Sep 19, 2013
    #21
    Yep, my 15 inch MBP makes the same sound too. No need to worry about.
     
  22. bartvk macrumors 6502

    bartvk

    Joined:
    Dec 29, 2016
    Location:
    The Netherlands
    #22
    Yup, I concur. Surprising, really. I didn't notice it before.
     
  23. MrGuder macrumors 68020

    Joined:
    Nov 30, 2012
    #23
    Mine does not make that noise at all, I tried it last night. Mine was manufactured on Jan 02 2017.
     
  24. Billykonstantine macrumors newbie

    Billykonstantine

    Joined:
    Oct 15, 2016
    #24
    What a mess this has been... I hope all these problems get straightened out before the next release. Im going to avoid these MacBook pros for now ....
     
  25. jacg thread starter macrumors 6502a

    jacg

    Joined:
    Jan 16, 2003
    Location:
    UK
    #25
    The replacement is better, but only just. I still get a tinny, metallic twanging sound, but it takes a bit more force on the new one and doesn't resonate for as long.

    A laptop that costs this much and looks so incredible, should not sound like junk. People have found lots of reasons to hold off on this revision, and I think there is evidence to include this reason if you are thinking about upgrading in the next year.
     

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