Microsoft Office (Word, Excel etc) crashes when "print" or "Page setup are selected"

Discussion in 'macOS High Sierra (10.13)' started by Christopher Laird, Jul 16, 2017.

  1. Christopher Laird macrumors newbie

    Joined:
    Jul 16, 2017
    Location:
    Trinidad & Tobago
    #1
    On the latest beta : 17A306f
    Word and other microsoft office apps crash when "Print" or "Page Setup" are se;ceted. This occurs in Office 2011 AND Office 2016

    I will have to use alternative such as Libfe Office until this is fixed.
     
  2. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #2
    I suggest you test in a new User. I'm not seeing any issues like you describe.

    Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.

    You can use the Guest User or create a new User for testing.

    CREATE A NEW USER

    Go to System Preferences --> Create a New User in Users & Groups.
    Switch to the New User by logging out/in or use Fast User Switching.
    You can skip logging in with an Apple ID unless you need to test iCloud apps. Hit continue then skip.

    Only default Apple apps will be in the Dock in the new User. Go to Applications to open other apps you might want to test.

    Do you still see the issue?
    If no, then the problem is in your User's folder.
     
  3. Rhinoevans macrumors 6502

    Joined:
    Oct 5, 2012
    Location:
    Las Vegas, NV
  4. Christopher Laird thread starter macrumors newbie

    Joined:
    Jul 16, 2017
    Location:
    Trinidad & Tobago
    #4

    Thanks for the tip. It was a good one as I had not tried it but following your suggestion I created a new user and the same problems appeared. Office (2011 and 2016) crashing on Print and Page Setup and Bento not opening.
     

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