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Microsoft Releases Office 2008 12.1.4 Update to Fix Entourage Bug

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Microsoft announced the release of a 12.1.4 update to Mac Office 2008 that fixes an Entourage bug introduced with the last update:
We’ve been working hard for the last week and a half to bring Entourage users today’s 12.1.4 update. It’s incredibly frustrating when we get through a release process and a new issue is introduced by an update. When we start to hear feedback and customer reports about issues with an update, I simply cringe because so much work goes into preventing that from happening. Unfortunately, the recent Office for Mac 2008 12.1.3 update introduced a bug that prevented some Entourage users from sending meeting invites to others. We’re sorry.
The update is available for download.


Article Link: Microsoft Releases Office 2008 12.1.4 Update to Fix Entourage Bug
 

11800506

macrumors 65816
Oct 31, 2007
1,060
1
Washington D.C. Area
I know I shouldn't be waiting since I'm going to be waiting for a long time, but I'm still waiting for a fix that resolves the issue with Spaces. And yes I know it is an architecture problem that MacBU can't fix without a major overhaul of Office which is too risky for a point release, but frankly this issue makes Office almost unusable, IMO.

Anyways, it is good that they got this patch out relatively quickly as I'm sure it was quite frustrating for those who experienced the problem.
 
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parapup

macrumors 65816
Oct 31, 2006
1,291
49
Microsoft announced the release of a 12.1.4 update to Mac Offic 2008 which fixes an Entourage bug that was introduced with the last update

Office Mac even in its latest avatar, and Entourage specifically is stinkin pile of you know what. Crap interface, crappy Exchange support, effing bugs - sending mail fails for no apparent reason - it's just useless. I am generally better off using an IMAP client like Mail.app or Thunderbird with Exchange. Outlook 2007 on Vista in comparison feels way more reliable and usable.

Come on MSFT - give it a little love or just don't sell it.
 
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SailorTom

macrumors regular
May 15, 2008
125
0
Entourage works fine for me, gives me the least problems from the suite:p

But...
What's up with my syncing?
My calendar events and addresses sync between entourage and sync services because when I use iSync the everything gets updated. However none of my new events created in entourage actually show up in iCal, which kinda sucks because i like to use the 'Organized' dashboard widget.

This used to work without a problem now doesn't. i think it must of stopped working early to mid october.

Just hope this update fixes it. Edit: looks like it doesn't :(
 
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hithere

macrumors member
May 19, 2006
33
0
I am not surprised of another bug in Entourage. The whole software is full of bugs and utterly unreliable.

I think that Microsoft is consciously selling a suboptimal (to say the least) product to scare customers away from mac platforms.

Entourage is ugly, like all MS Office for mac. If one uses it it is because it is forced (like I am) by the religious adherence to Microsoft proprietary formats and exchange protocols that too many IT departments adopt.

So, given that one is obliged to use this ugly piece of bloatware, at least it would be nice if it worked well. No way:
- reply flags are not syncronized, which means that if you use a mac alongside a Windows machine you'll end up not knowing whom you have answered to!
- calendars... well let us say that you are lucky if you you get a sync between Entourage and Outlook. And if this happens, don't force your luck and try to sync with iCal or even worse Mobile Me. I just spent the whole afternoon sorting out the huge mess that resulted.

I don't know about you, but these problems alone are huge if you rely for your work on emails and a calendar!

I don't think that Entourage will ever be a reliable piece of software, there is no will. I do not really understand why Apple does not provide integration with Exchange in Mail, iCal and Address Book. Would it be that difficult? If you use a mac you are way worse off than Linux users, who can rely on Evolution which works flawlessly (I wish somebody ported it to OS X in a decent way!!).
 
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wwjdjoe

macrumors member
Apr 30, 2008
44
8
I'm on 12.1.3 and when I click on Check for Updates, it comes back with there are no updates available. Maybe it takes some time for the update to propagate to update servers.
 
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nadyne

macrumors 6502a
Jan 25, 2004
992
0
Mountain View, CA USA
12.1.1... spaces?
12.1.2... spaces?
12.1.3... spaces?
12.1.4... you know the question.
Is it fixed yet?

Sorry, the Spaces issues aren't fixed yet. Schwieb, one of our senior developers, has a lot of the gory technical details about why this issue still exists over on his blog (it's a long post; the Spaces stuff starts about halfway through).

SailorTom said:
What's up with my syncing?
My calendar events and addresses sync between entourage and sync services because when I use iSync the everything gets updated. However none of my new events created in entourage actually show up in iCal, which kinda sucks because i like to use the 'Organized' dashboard widget.

Are you sure that your syncing is still turned on? In Entourage, open up the Preferences, then go to Sync Services, and see if the appropriate checkboxes are all checked.

If your syncing is still turned on and you're having this trouble, you can try to turn off syncing, then turning it back on. Sometimes that will force Sync Services to do the right thing.

Regards,
Nadyne.
 
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juamps

macrumors newbie
Oct 15, 2008
4
0
Are the syncing issues with blackberry fixed?
Its really annoying...If I accept a meeting on my blackberry it doesn't show up on entourage and vice-versa. Also - pretty often appointments I create on entourage dont show up on my blackberry either.

Another annoying difference is Entourage not showing invites in your calendar as "tentative" when you receive an invite and havent opened it. Outlook is pretty good with that. Can you bring that feature into entourage?

I'm seriously looking for alternatives to entourage!! Is thunderbird a good option when you use a blackberry??
 
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nadyne

macrumors 6502a
Jan 25, 2004
992
0
Mountain View, CA USA
Are the syncing issues with blackberry fixed?
Its really annoying...If I accept a meeting on my blackberry it doesn't show up on entourage and vice-versa. Also - pretty often appointments I create on entourage dont show up on my blackberry either.

Are you syncing your BlackBerry with Entourage, or does your BlackBerry connect directly to your server?

Another annoying difference is Entourage not showing invites in your calendar as "tentative" when you receive an invite and havent opened it. Outlook is pretty good with that. Can you bring that feature into entourage?

Are you connecting to Exchange? If so, that's a server-side setting that your administrator will need to enable on Exchange. Here's some information for setting it up in Exchange 2003 that your server admin can use.

Regards,
Nadyne.
 
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juamps

macrumors newbie
Oct 15, 2008
4
0
Are you syncing your BlackBerry with Entourage, or does your BlackBerry connect directly to your server?

Yes it is connecting directly to the server.

Are you connecting to Exchange? If so, that's a server-side setting that your administrator will need to enable on Exchange. Here's some information for setting it up in Exchange 2003 that your server admin can use.

I don't want it to auto-accept. I just want it to show up in my calendar. When I used Outlook on my windows machine, the invites would show up in my calendar - without me accepting or anything. They show up on my blackberry though.

I'm thinking the problem is actually entourage syncing properly with the exchange server...
 
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surfbo740

macrumors newbie
Jul 10, 2008
29
0
Gainesville, FL
Question about Office for Mac 2008 Excel?

I know this is slightly off topic, but in the 2008 version or whatever the newest version of Office for Mac is, I cannot find any "Analysis Toolpak" related statistical analysis add-ons/etc. Is there an update out that has these included, or is there anyway to add them in with some form of freeware plugin? Sorry about being slightly off topic, but this seems like a pretty big issue as I know a lot of students use this. Thanks in advance.
 
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cabes

macrumors newbie
Jan 27, 2004
22
0
I'm Microsoft... gotta love me!

Isn't this the update I downloaded a few weeks ago??? The spaces thing is terrible, agreed, but they did finally port "presenter mode" in PPT.

I love Entourage, but it sucks. I'm putting up with Mail.app and t-bird because I got tired of constantly having to rebuild my Entourage (2004) database which caused 1) lost/corrupt messages, 2) deleted messages to reappear in my Inbox, 3) read messages became unread, and 4) monthly, sometimes weekly database corruption (did I mention that already? :) ). Ya think they'd be able to get Entourage to have a stable data store behind it by now....
 
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nadyne

macrumors 6502a
Jan 25, 2004
992
0
Mountain View, CA USA
Yes it is connecting directly to the server.

If your Exchange calendar has everything, you can force Entourage to re-sync with Exchange by going into the Calendar view, selecting your Exchange calendar from the list on the left, option-clicking on it, selecting "folder properties", and then selecting "empty cache". Entourage will then re-download everything from Exchange again.

If you're having issues where items created in Entourage aren't showing up on your BlackBerry, but they are showing up when you view your Exchange calendar elsewhere (such as via Outlook Web Access or Outlook), or if items created/accepted on your BlackBerry are only showing up on your BlackBerry but not on your Exchange calendar when viewed through Outlook Web Access or Outlook, then you might want to talk to your server admin to see if they can help you out.

I don't want it to auto-accept. I just want it to show up in my calendar. When I used Outlook on my windows machine, the invites would show up in my calendar - without me accepting or anything. They show up on my blackberry though.

That's what the auto-accept agent does: it automatically marks the incoming events as "tentative", which is how they get onto your Exchange calendar. They still appear in your inbox like normal, and you still act on them (accept, decline) like you normally would.

Regards,
Nadyne.
 
Comment

hithere

macrumors member
May 19, 2006
33
0
I know this is slightly off topic, but in the 2008 version or whatever the newest version of Office for Mac is, I cannot find any "Analysis Toolpak" related statistical analysis add-ons/etc. Is there an update out that has these included, or is there anyway to add them in with some form of freeware plugin? Sorry about being slightly off topic, but this seems like a pretty big issue as I know a lot of students use this. Thanks in advance.

Yes, you are right, the analysis toolpak is gone, many thanks Bill. :mad: I looked around a lot and ended up installing a copy of Excel 2003 for Windows with CrossOver.
 
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juamps

macrumors newbie
Oct 15, 2008
4
0
If your Exchange calendar has everything, you can force Entourage to re-sync with Exchange by going into the Calendar view, selecting your Exchange calendar from the list on the left, option-clicking on it, selecting "folder properties", and then selecting "empty cache". Entourage will then re-download everything from Exchange again.

If you're having issues where items created in Entourage aren't showing up on your BlackBerry, but they are showing up when you view your Exchange calendar elsewhere (such as via Outlook Web Access or Outlook), or if items created/accepted on your BlackBerry are only showing up on your BlackBerry but not on your Exchange calendar when viewed through Outlook Web Access or Outlook, then you might want to talk to your server admin to see if they can help you out.

Thanks. Unfortunately the problem is still there. It's actually not just with my Blackberry, they are not showing up elsewhere - like outlook web access.
For some reason Entourage is not syncing properly.

I've done some research and this seems to be a known problem.

My BB is syncing fine with the exchange server. Its entourage not syncing correctly with the exchange server.
 
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nadyne

macrumors 6502a
Jan 25, 2004
992
0
Mountain View, CA USA
Its entourage not syncing correctly with the exchange server.

This is the point where you need to work with the tech support within your company to resolve this. Since you're using Exchange, you've probably got a support contract with us. Your IT guys can work with your company's Microsoft account manager to see if they can sort out the problem, or, if necessary, get additional data from your company about their Exchange set-up and your Entourage set-up to give to my app team to get it sorted out.

Regards,
Nadyne.
 
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MS Engineer

macrumors newbie
Oct 30, 2008
1
0
12.1.4 available in AutoUpdate

I'm on 12.1.3 and when I click on Check for Updates, it comes back with there are no updates available. Maybe it takes some time for the update to propagate to update servers.

The new update 12.1.4 is now available in AutoUpdate
 
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SailorTom

macrumors regular
May 15, 2008
125
0
Are you sure that your syncing is still turned on? In Entourage, open up the Preferences, then go to Sync Services, and see if the appropriate checkboxes are all checked.

If your syncing is still turned on and you're having this trouble, you can try to turn off syncing, then turning it back on. Sometimes that will force Sync Services to do the right thing.

Regards,
Nadyne.[/QUOTE]

Yeah i've tried that a couple of times to no avail. Like I say it used to be working fine, and now it's just stopped for no reason (the best reason i can think of it 12.1.3, when did that come out). The syncing to sync services does work, because I can sync to my phone using iSync etc. I just don't see anything in iCal or Organized.

Thanks for your help though.
 
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benthewraith

macrumors 68040
May 27, 2006
3,122
131
Miami, FL
Damn, I was hoping for a silent patch to fix my troubles of all my docked toolbars vanishing every time I start up Word.
 
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James17

macrumors 6502
Dec 13, 2007
361
0
Office 2008 for Mac is garbage compared to Office 2007 for Windows. They've released so many "Critical" updates for it but yet it still takes ages to open and has overall less functionality than its Windows counterpart. All Office 07 programs open instantly. There is no comparison between Entourage and Outlook. I wasted my money buying it and now I'm buying the Windows version. Shame on you for this crap Microsoft!
 
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