Microsoft to Extend Support for Office 2004 Until 2012

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Microsoft today announced that it will extend Mainstream Support for Office 2004 for Mac through January 10th, 2012. The company had previously announced that support would end on October 13th, 2009, but in light of the significant number of users still using Office 2004 in order to take advantage of Visual Basic features missing in Office 2008, Microsoft has decided to extend support for Office 2004 well beyond Office 2010's launch planned for late 2010 that will bring back Visual Basic features to the company's Office suite on the Mac platform.
While most customers have upgraded to Office 2008 for Mac, some have remained on Office 2004 in order to take advantage of Visual Basic for Applications (VBA), which is supported in Office 2004, but did not make it into Office 2008. Today I am happy to share that we have extended the Mainstream Support date for Office 2004, originally scheduled to end October 13, 2009, through January 10, 2012.

The date has been extended to 2012 specifically to ensure continuous cross-platform compatibility for Office 2004 customers reliant on VBA until support for VBA is released in the next version of Office for Mac.
Article Link: Microsoft to Extend Support for Office 2004 Until 2012
 

rdowns

macrumors Penryn
Jul 11, 2003
27,397
12,512
This is a good thing. Let's not turn this into the inevitable Microsoft bashing.
 

Rocketman

macrumors 603
This is some rare good news from Microsoft.

I have a suggestion for you, MS. Do a software update on O-M-04 to bring it compatible with current file formats from that point rearward, just like Apple did a "last known photo" update for Tiger at 10.4.11 before the early-mid-life Leopard updates started ramping.

Then 8 years into O-M-08 do the same file and media format compatibility update before tossing it to the curb in favor of whatever is next.

Real people need real file compatibility. Computers are tools to users just like they are revenue sources to MS. Heck, do something radical yet welcome. Charge $19.95 for the "final compatibility update" for the elder package. Bring new revenue from old software. Some people have BOTH 04 and 08 so you will get double the money.

Last I checked, you were in business to make money and satisfy customers. Maybe it's time to focus on your modal customers.

Just a suggestion from the people at Rocketman.

Rocketman
 

longofest

Editor emeritus
Jul 10, 2003
2,846
1,394
Falls Church, VA
So... why don't they just update 2008 for VBA support?
They have said that re-writing the visual basic runtime for Mac OS X-Intel is extremely resource intensive due to the amount of low-level code that it uses. Keep in mind that the original PPC code has been around for a decade or more (Office is a carbon application).

Therefore, Microsoft considers an Intel-native Mac OS X Visual Basic runtime to be a major feature and worthy of a paid upgrade, not a free upgrade to Office 2008.
 

aprilfools

macrumors regular
Dec 15, 2004
212
1
Southern California
And I think it's gonna be a long long time
Till touch down brings me round again to find
I'm not the man they think I am at home
Oh no no no I'm a rocket man
Rocket man burning out his fuse up here alone


This is some rare good news from Microsoft.

I have a suggestion for you, MS. Do a software update on O-M-04 to bring it compatible with current file formats from that point rearward, just like Apple did a "last known photo" update for Tiger at 10.4.11 before the early-mid-life Leopard updates started ramping.

Then 8 years into O-M-08 do the same file and media format compatibility update before tossing it to the curb in favor of whatever is next.

Real people need real file compatibility. Computers are tools to users just like they are revenue sources to MS. Heck, do something radical yet welcome. Charge $19.95 for the "final compatibility update" for the elder package. Bring new revenue from old software. Some people have BOTH 04 and 08 so you will get double the money.

Last I checked, you were in business to make money and satisfy customers. Maybe it's time to focus on your modal customers.

Just a suggestion from the people at Rocketman.

Rocketman
 

Beric

macrumors 68020
Jan 22, 2008
2,148
0
Bay Area
Based on the reviews, I'll never buy 2008. Hope 2010 is better, or I'll still be using 2004.
 

StudioGuy

macrumors regular
Nov 4, 2003
121
0
Time to fix the sudden logout issue then?

I wonder if this will put more pressure on Apple to fix the "Rosetta bug" or whatever makes Excel 2004 and other non-Intel programs do the auto-logout thing, when you lose everything you were running and really wack any vmware sessions.

It was for this reason alone I was thinking I need to update to 2008.

http://discussions.apple.com/thread.jspa?threadID=2143178&start=0&tstart=0

Apple has acknowledged this supposedly, but no reports of a fix.
 

BBCWatcher

macrumors regular
Jan 28, 2008
115
60
Singapore
It's important to note that Microsoft was also facing a potential class action lawsuit if the company did not reverse its premature end of support on Microsoft Office 2004. Their previous EoS announcement violated their own support lifecycle statement, a statement which Office 2004 buyers relied on when they made their purchases.

But, that said, Microsoft still deserves praise for reversing their bad decision.
 

PeterQC

macrumors 6502a
Jun 30, 2008
727
0
Based on the reviews, I'll never buy 2008. Hope 2010 is better, or I'll still be using 2004.
No matter what, IMO I still consider 2004 utter ****. That and Microsoft Messenger. They are the only applications under Leopard that cause me problem.

I really hope Microsoft will update MM. Now I can't even send image or anything to my contacts now, because my version is too old. I have the last one for Mac! It's ridiculous.
 

FoxyKaye

macrumors 68000
They have said that re-writing the visual basic runtime for Mac OS X-Intel is extremely resource intensive due to the amount of low-level code that it uses. Keep in mind that the original PPC code has been around for a decade or more (Office is a carbon application).

Therefore, Microsoft considers an Intel-native Mac OS X Visual Basic runtime to be a major feature and worthy of a paid upgrade, not a free upgrade to Office 2008.
I love how Microsoft, one of the largest and richest companies in the world, couldn't find the "resources" to pull VBA into Office 2008. And out the other side of their mouths they want us to pay for Office 2010 that will have it.

I don't care how many times the MBU makes this argument, the world's smallest violin plays every time and I call bull*****.

Here's what I think really happened:

* Microsoft broke development for the Mac and Win Office suites onto two separate tracks
* Office 2007 launches and with it docx, etc.
* Mac users want a UB version of Office, and suddenly start receiving docx files in their In boxes that Office 2004 can't open.
* Because the development tracks for Office Win and Office Mac are broken apart, the docx file version undergoes metamorphasis and MS drags its heels making a proper docx converter for Office 2004.
* Microsoft uses the UB excuse to ram through the only reasonably compatible version of Office with the new docx files, meanwhile the Office 2004 docx converter remains in unstable Beta for almost a year.
* Mac users are cornered into buying Office 2008 to get UB and docx support.
* Microsoft cries "tough choices" and "limited resources" while keeping VBA support out of Office 2008.
* Microsoft still makes money.
 

SFJon

macrumors newbie
Jul 20, 2008
27
0
I wonder if this will put more pressure on Apple to fix the "Rosetta bug" or whatever makes Excel 2004 and other non-Intel programs do the auto-logout thing, when you lose everything you were running and really wack any vmware sessions.

It was for this reason alone I was thinking I need to update to 2008.

http://discussions.apple.com/thread.jspa?threadID=2143178&start=0&tstart=0

Apple has acknowledged this supposedly, but no reports of a fix.
Good lord, I've been suffering this, and various attempts at fixes, for over a year. The "Rosetta Bug" is the best description I've used for it. Not using much VBA, or at least not any that's easily re-done under the 2008 version of macros, has been my only reason to upgrade to 2008. I haven't done it yet but it totally seems worth the expense.
 

spillproof

macrumors 68020
Jun 4, 2009
2,028
2
USA
is anyone else completely annoyed with .docx?

2004 is still going strong for me
Yes, I save everything Office related with out the "x". I need to know that my professor is able to open my document on ANY computer. It is not fun arguing with your professor that your document was lost in cyberspace because it was a .docx and the school computers are to archaic to send it or display it.

I don't trust ".x" files. I get apprehensive when opening one, just waiting for it to crash Office like it did Open Office for a while when it was new.
 

Doctor Q

Administrator
Staff member
Sep 19, 2002
38,198
4,598
Los Angeles
I bought 2008 when it came out, upgraded, and was soon sorry I did. But... after a few Office updates I'm OK with 2008. They got the worst of the glitches out. There was little I really needed that 2004 didn't have, but you (usually) have to keep up with the times or be left behind. Being an early adopter was probably a mistake, but I think being an eventual adopter makes sense.
 

iPhone 62S

macrumors 6502a
Aug 18, 2009
993
0
So Microsoft has to once again expand compatability for their old stuff because it's better than the new crap they're selling everyone?

Bravo, Microsoft.
 

Amdahl

macrumors 65816
Jul 28, 2004
1,438
1
Kudos again to Microsoft...

For showing Apple customers what real support looks like. It means standing behind your product for a serious period of time, not just until the next year's fashion show.
 

Michael73

macrumors 65816
Feb 27, 2007
1,081
39
I bought 2008 when it came out, upgraded, and was soon sorry I did. But... after a few Office updates I'm OK with 2008. They got the worst of the glitches out. There was little I really needed that 2004 didn't have, but you (usually) have to keep up with the times or be left behind. Being an early adopter was probably a mistake, but I think being an eventual adopter makes sense.
ditto. Maybe it's because I have a MP and I know that many of the newer versions of software will be finally able to take advantage of the hardware architecture that I usually buy the software within days or weeks of it's release. In fact, I have October 27th marked on my calendar as the release date of VMWare Fusion 3 and once I get that, I'll be able to buy Win 7 and run Aero visualizations. And I'll buy Office for Mac 2010 when it comes out as well. That said, it's not cheap either...I'm looking forward to upgrading to Adobe CS5 when it comes out but not the upgrade price. Good thing all this gets written off as a business expense.
 
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