Middle of the night data usage spikes... 200MB per spike

Discussion in 'iPhone' started by invisible777, Nov 17, 2010.

  1. invisible777 macrumors member

    Joined:
    Sep 3, 2008
    #1
    On the phone with ATT right now...

    My wife has the 200 meg plan and we're one week into our billing cycle. She uses about 150 meg in a normal month. Not a big data user. Right now, we just got all the alerts telling us we're at 450 meg on that account. So an extra $30 worth of data usage so far.

    Here's the interesting thing.

    200mb spike around midnight last night "Internet/Media Net" Sent
    125mb spike around midnight the night before "Internet/Media Net" Sent

    She was sleeping when these spikes went out.

    I also have these spikes in the middle of the night on my unlimited plan, but for like 4MB-7MB.

    ATT rep thinks we left a streaming video open in Safari overnight (HAH, no), or sent a large email while we were sleeping. Total joke. Now I'm getting connected to Apple to see if it's a hardware problem, which I doubt it is.

    Anyone else have this issue?
     
  2. d0r1en0 macrumors member

    d0r1en0

    Joined:
    Nov 15, 2010
    Location:
    San Diego
    #2
    I dont have any insight, on why it may be happening. but, dont you have wifi in your home. me and my fiance, are getting iPhones currently, and i plan to turn the 3G off when im in my home, and just turn on the wifi. just a thought, switch to wifi when at home.
     
  3. ugahairydawgs macrumors 68020

    ugahairydawgs

    Joined:
    Jun 10, 2010
    #3
    Got to be something software related. If it cannot be something narrowed down easily (a newly installed app the day the spike started or something like that), then a restore is probably in order. Make sure to set it up as a new device when you do.
     
  4. Stein357 macrumors 6502

    Joined:
    Jun 18, 2010
    Location:
    Rip City
    #4
    If you use WiFi, data will automatically transfer over it. No need to turn off 3G.

    To the OP - I'd go to an AT&T store and see if they can remove the overcharge for you, AT&T's phone customer service is terrible in my experience.
     
  5. invisible777 thread starter macrumors member

    Joined:
    Sep 3, 2008
    #5
    90 minutes later ATT was no help.

    I was upsold into the 2gb /month plan.

    Amazing.
     
  6. firewood macrumors 604

    Joined:
    Jul 29, 2003
    Location:
    Silicon Valley
    #6
    Something is pushing a lot of data to that phone, and push is not properly using wifi when available. Then, when the push connection is reset in the middle of the night, AT&T is adding that whole days worth of push data into one lump.

    I would make sure that the wifi connection really works (test push in Airplane mode + wifi), and turn off push on every app (including email) until I found the culprit.
     
  7. coneman5259 macrumors member

    coneman5259

    Joined:
    Sep 20, 2007
    Location:
    Chicago
    #7
    it's AT&T, they are putting you over your data plan so you will get the next higher bracket, it's all a scam!!!!!!
     
  8. TonyC28 macrumors 65816

    TonyC28

    Joined:
    Aug 15, 2009
    Location:
    USA
    #8
  9. Adisah macrumors regular

    Joined:
    May 29, 2008
    #9
    Plug your phone into the charger and turn it off while it's plugged in.

    It will still charge the phone, I do this all the time.

    No data can be sent when your phone is off, so I guess try that until At&t finally gets slapped with lawsuits for this BS.
     
  10. jpetticrew macrumors 6502a

    jpetticrew

    Joined:
    May 13, 2009
    Location:
    Texas
    #10
    Isn't night when AT&T tallies up all your data usage for the day? Are you sure it's a spike and not all your data usage of the day hitting your account?
     
  11. Goldinboy17 macrumors 65816

    Goldinboy17

    Joined:
    Jun 21, 2010
    Location:
    San Francisco, Ca
    #11
    That's my theory as well. I rarely see data usage split throughout the day. It's more often than not shown as one large chunk.
     
  12. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #12
    I think thats what it is.
    It has been brought up many times before.
    Its just when AT&T adds up the total data usage for the prior day.
     
  13. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #13
    200MB is a high number. I know there are 3-4MB spikes during the night. But thats normal of any networked device. Leave your PC turned on all night connected via LAN or Wi-Fi and open up the packet amount after waking up, huge boost in packets sent.

    That also happens on the iPhone, albeit not at the 200MB range.
     
  14. ajarnfalang macrumors regular

    Joined:
    Oct 27, 2010
    #14
    I am not sure why you are asking what to do.

    I can do 150MB watching a couple of youtube videos and browsing a little bit. That means you basically don't use the DATA connection on your phone for anything.

    So, TURN OFF CELLULAR DATA!

    :confused:

    [​IMG]

    Also, your battery will last forever if you just keep the Cellular Data off and turn it on when you need the internet.
     
  15. invisible777 thread starter macrumors member

    Joined:
    Sep 3, 2008
    #15
    This was what the supervisor explained -- and that's fine. But the phone in question wasn't used to the tune of 200MB per day.

    I shouldn't have to disable a major component of the device because AT&T has billing issues.

    It's odd, because my unlimited data iPhone4 has 3-4mb spikes in the middle of the night, and I am using data alllllll day long. But my wife's 200mb data iphone, which sits in her pocket all day gets 25mb, 45mb, 125mb and 200mb spikes thereby accruing multiple $15 charges.

    Interesting, right?
     
  16. elistan macrumors 6502a

    Joined:
    Jun 30, 2007
    Location:
    Denver/Boulder, CO
    #16
    If I were you, I'd start by checking just what's going on with her phone during the day. Usage can add up faster than you'd expect. For example, if my math is correct, just a single hour of streaming 128 kbs music uses 56 MB. Also, Using Google maps in sat view seems to utilize a surprising amount of data.

    I've done experiments - for me personally, both with a first-gen iPhone and iPhone 4, data usage reported by AT&T in the middle of the night has ALWAYS been an aggregate of usage since the last time the connection to the cell network was reset. You can try it yourself - reboot her phone every night at, say, 10 pm and don't use it until the next day. Then after a few days, check her usage reports and note what AT&T reports for the timestamps.
     
  17. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #17
    Purchase this application.
    http://itunes.apple.com/us/app/data-usage/id386950560?mt=8

    Works perfectly. Notifies you when you are at 75% remaining, 50, 25 and so on. Unlike AT&T's server this updates as soon as you use the Internet so you can see exactly what you are using.

    I have the unlimited plan but I still like to keep an eye on what exactly I use. I'm weird like that... :rolleyes:
     
  18. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #18
    Thats what you think but it probably has used it up.


     
  19. ajarnfalang macrumors regular

    Joined:
    Oct 27, 2010
    #19
    I mean, you can't change AT&T, right?

    Your wife doesn't use the internet really. 200MB is nothing. I can use that up in 1 or 2 days.

    So, to safe battery life, just turn off data when you're not using it, which is most of the time. That's why the setting is there. :confused:
     
  20. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #20
    I can use 200 MB is a matter of a couple hours, and I'm not a very big data user. I use 2.5-3GB at most and 90% of that is Netflix.
     
  21. goobot macrumors 603

    goobot

    Joined:
    Jun 26, 2009
    Location:
    long island NY
  22. DanimalAK macrumors newbie

    DanimalAK

    Joined:
    Oct 8, 2009
    #22
    Solved

    I solved this problem for my wife.

    I noticed a 200 MB data spike listed on a tuesday morning at 7:30 AM and of course thought it was strange.

    After interrogating my wife, it turns out on a monday evening at home, she updated 39 apps over 3G. A router reset had made her iphone forget our home wifi and stay on 3G.

    Yes, my wife procrastinated so long on her application updates that she needed 39 of them at once. 39 updates at an average of 5 MB per update (under the 10 MB cap which permits them to be done over 3G). Of the 39 updates, only 1 was over the 10 MB cap.

    THIS IS WHY YOU UPDATE YOUR APPS REGULARLY!
     

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